Experience

Rowan Diagnostic Clinic, PA

• United States
• Medical Practices
• 1 - 100 Employee

• Insurance Specialist

  • Apr 2016 - Present

  Accurately entered procedure codes, diagnosis codes and patient information into billing software. Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses. Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and insurance verification. Accurately entered procedure codes, diagnosis codes and patient information into billing software. Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses. Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and insurance verification.



Medical Account Services, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Charge Entry Specialist

  • Jan 2008 - Dec 2015

  Accurately entered procedure codes, diagnosis codes and patient information into billing software. Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses. Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and insurance verification. Completed appeals and filed and submitted claims. Performed full-cycle medical billing in a fast-paced medical billing company. Accurately entered procedure codes, diagnosis codes and patient information into billing software. Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses. Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and insurance verification. Completed appeals and filed and submitted claims. Performed full-cycle medical billing in a fast-paced medical billing company.



Fastenal

• United States
• Wholesale
• 700 & Above Employee

• Customer Service

  • Jul 2008 - Oct 2008

  Worked as a team member performing cashier duties, product assistance and cleaning.Prepared and sold broad range of customized merchandise to individuals and commercial accounts.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Cross-trained and provided back-up for other customer service representatives when needed.Guaranteed positive customer experiences and resolved all customer complaints. Worked as a team member performing cashier duties, product assistance and cleaning.Prepared and sold broad range of customized merchandise to individuals and commercial accounts.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Cross-trained and provided back-up for other customer service representatives when needed.Guaranteed positive customer experiences and resolved all customer complaints.



Kwik Kopy Business Center

• Huntersville, NC

• Customer Service

  • Jan 2005 - May 2005

  Handled both general office duties and sales of copies, brochures, ads, mail outs and general office supplies.Utilized the proprietary software for enter customer information into a computerized database. Handle mass mail outs for large companies such as Irwin, Roush, and Ingersoll- Rand.Worked as Handled both general office duties and sales of copies, brochures, ads, mail outs and general office supplies.Utilized the proprietary software for enter customer information into a computerized database. Handle mass mail outs for large companies such as Irwin, Roush, and Ingersoll- Rand.Worked as



Carolina Motorsports

• Conover,NC

• Director of Admissions/Office Manager

  • Mar 2001 - Aug 2004

  Setup and maintained administrative office procedures.Managed all travel arrangements for students, employees and family members. Answered incoming calls to the department.Maintained student records and handbooks.Coordinated meetings with other department managers and served as main liaison between office and instructors. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Setup and maintained administrative office procedures.Managed all travel arrangements for students, employees and family members. Answered incoming calls to the department.Maintained student records and handbooks.Coordinated meetings with other department managers and served as main liaison between office and instructors. Maintained detailed administrative and procedural processes to improve accuracy and efficiency.



O'Charley's

• Restaurants
• 700 & Above Employee

• Server

  • Jun 2003 - May 2004

  Trained staff on correct facility procedures and safety codes as a member of the safety team.Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Appropriately suggested additional items to customers to increase restaurant sales.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Answered questions about menu selections and made recommendations when requested.Skillfully anticipated and addressed guests' service needs. Show less



Bennett's Smokehouse and Saloon

• Conover,NC

• Server

  • Oct 1998 - May 2004

  Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Appropriately suggested additional items to customers to increase restaurant sales.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Answered questions about menu selections and made recommendations when requested.Skillfully anticipated and addressed guests' service needs. Show less



Media Play

• Hickory,NC

• Cash Management Officer

  • May 1997 - Oct 1997

  Effectively handled customer inquiries for the information center. Retrieved account number, phone numbers and addresses from the company data base.Handled all cash transactions, deposit, layaways, and returns.In charge of all cashiers and schedules. Entering all cash credit and checks, into the computer system.Daily tasks involved the use of the Excel for Loss Prevention, Scheduling, and Accounting. Effectively handled customer inquiries for the information center. Retrieved account number, phone numbers and addresses from the company data base.Handled all cash transactions, deposit, layaways, and returns.In charge of all cashiers and schedules. Entering all cash credit and checks, into the computer system.Daily tasks involved the use of the Excel for Loss Prevention, Scheduling, and Accounting.