Experience

Advent Health Group

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Implementation Specialist

  • Mar 2022 - Present

  Managed patient accounts for multiple providers in a fast-paced environment, implementing Lean and Six Sigma methodologies to enhance productivity and satisfaction. Collaborated with cross-functional teams to reengineer workflow processes. Managed patient accounts for multiple providers in a fast-paced environment, implementing Lean and Six Sigma methodologies to enhance productivity and satisfaction. Collaborated with cross-functional teams to reengineer workflow processes.



HCA Healthcare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Team Lead

  • Feb 2021 - Mar 2022

  Led Lean and Six Sigma projects to reduce patient wait times and increase physician productivity, while also ensuring staff compliance with medical equipment policies and procedures. Led Lean and Six Sigma projects to reduce patient wait times and increase physician productivity, while also ensuring staff compliance with medical equipment policies and procedures.



AlohaCare

• United States
• Insurance
• 1 - 100 Employee

• Intake Specialist

  • Oct 2020 - Dec 2020

  Supported a team in providing health insurance to Medicaid patients across multiple Hawaiian Islands, overseeing insurance and appointment coordination. Supported a team in providing health insurance to Medicaid patients across multiple Hawaiian Islands, overseeing insurance and appointment coordination.



Baptist Health System KY & IN

• Hospitals and Health Care
• 700 & Above Employee

• Onboarding Specialist

  • Oct 2014 - Dec 2016

  Contributed to the implementation of new systems, optimizing workflow and increasing patient retention, while addressing documentation and data entry concerns. Contributed to the implementation of new systems, optimizing workflow and increasing patient retention, while addressing documentation and data entry concerns.