Shayla Auer
Franchise Account Executive at KeyGlee- Claim this Profile
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Spanish -
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Bio
SHIYEON kim
As my manager, Shayla, ensured that development in new skills and mentorship were of utmost importance. I was the first and only Korean intern at CEA and was having difficulties adapting to a new environment. She helped ease the culture shock. During on boarding she clearly communicated what I needed to do in order to achieve my goals. She helped me develop my career goals and learn new things. I appreciate that she took a proactive approach to develop and grow my skills. I was able to walk away from my internship with knowledge of many platforms; Salesforce, ZOOM, Canva, Asana, Facebook, Twitter, Instagram, WordPress, LinkedIn, Hootsuite, Canva, Sitefinity, Calendly. It would be a pleasure to work with Shayla again!
Lee Sutherlin
As a senior leader at CEA, I valued Shayla's work ethic and energy. I highly recommend Shayla as a trainer in an academic setting. She work on and ultimately oversaw our alumni relations team. In this capacity, she managed 500+ student ambassadors nationwide (120 per term) and prepared the on-boarding process: interviewing, training and provided continuous professional development in a virtual and face to face environment which helped CEA connect with more students on campus and increased digital content for the CEA Blog and social media channels. Her key strengths include: *Training - evaluated and executed the effectiveness of new/and/or modified training strategies, utilized course management system (CMS), Moodle, to streamline training and give feedback *Mentorship - providing ongoing professional development through career workshops, letters of recommendation, and feedback on resume writing *Leadership - designed, delivered and measured ambassador KPI's
SHIYEON kim
As my manager, Shayla, ensured that development in new skills and mentorship were of utmost importance. I was the first and only Korean intern at CEA and was having difficulties adapting to a new environment. She helped ease the culture shock. During on boarding she clearly communicated what I needed to do in order to achieve my goals. She helped me develop my career goals and learn new things. I appreciate that she took a proactive approach to develop and grow my skills. I was able to walk away from my internship with knowledge of many platforms; Salesforce, ZOOM, Canva, Asana, Facebook, Twitter, Instagram, WordPress, LinkedIn, Hootsuite, Canva, Sitefinity, Calendly. It would be a pleasure to work with Shayla again!
Lee Sutherlin
As a senior leader at CEA, I valued Shayla's work ethic and energy. I highly recommend Shayla as a trainer in an academic setting. She work on and ultimately oversaw our alumni relations team. In this capacity, she managed 500+ student ambassadors nationwide (120 per term) and prepared the on-boarding process: interviewing, training and provided continuous professional development in a virtual and face to face environment which helped CEA connect with more students on campus and increased digital content for the CEA Blog and social media channels. Her key strengths include: *Training - evaluated and executed the effectiveness of new/and/or modified training strategies, utilized course management system (CMS), Moodle, to streamline training and give feedback *Mentorship - providing ongoing professional development through career workshops, letters of recommendation, and feedback on resume writing *Leadership - designed, delivered and measured ambassador KPI's
SHIYEON kim
As my manager, Shayla, ensured that development in new skills and mentorship were of utmost importance. I was the first and only Korean intern at CEA and was having difficulties adapting to a new environment. She helped ease the culture shock. During on boarding she clearly communicated what I needed to do in order to achieve my goals. She helped me develop my career goals and learn new things. I appreciate that she took a proactive approach to develop and grow my skills. I was able to walk away from my internship with knowledge of many platforms; Salesforce, ZOOM, Canva, Asana, Facebook, Twitter, Instagram, WordPress, LinkedIn, Hootsuite, Canva, Sitefinity, Calendly. It would be a pleasure to work with Shayla again!
Lee Sutherlin
As a senior leader at CEA, I valued Shayla's work ethic and energy. I highly recommend Shayla as a trainer in an academic setting. She work on and ultimately oversaw our alumni relations team. In this capacity, she managed 500+ student ambassadors nationwide (120 per term) and prepared the on-boarding process: interviewing, training and provided continuous professional development in a virtual and face to face environment which helped CEA connect with more students on campus and increased digital content for the CEA Blog and social media channels. Her key strengths include: *Training - evaluated and executed the effectiveness of new/and/or modified training strategies, utilized course management system (CMS), Moodle, to streamline training and give feedback *Mentorship - providing ongoing professional development through career workshops, letters of recommendation, and feedback on resume writing *Leadership - designed, delivered and measured ambassador KPI's
SHIYEON kim
As my manager, Shayla, ensured that development in new skills and mentorship were of utmost importance. I was the first and only Korean intern at CEA and was having difficulties adapting to a new environment. She helped ease the culture shock. During on boarding she clearly communicated what I needed to do in order to achieve my goals. She helped me develop my career goals and learn new things. I appreciate that she took a proactive approach to develop and grow my skills. I was able to walk away from my internship with knowledge of many platforms; Salesforce, ZOOM, Canva, Asana, Facebook, Twitter, Instagram, WordPress, LinkedIn, Hootsuite, Canva, Sitefinity, Calendly. It would be a pleasure to work with Shayla again!
Lee Sutherlin
As a senior leader at CEA, I valued Shayla's work ethic and energy. I highly recommend Shayla as a trainer in an academic setting. She work on and ultimately oversaw our alumni relations team. In this capacity, she managed 500+ student ambassadors nationwide (120 per term) and prepared the on-boarding process: interviewing, training and provided continuous professional development in a virtual and face to face environment which helped CEA connect with more students on campus and increased digital content for the CEA Blog and social media channels. Her key strengths include: *Training - evaluated and executed the effectiveness of new/and/or modified training strategies, utilized course management system (CMS), Moodle, to streamline training and give feedback *Mentorship - providing ongoing professional development through career workshops, letters of recommendation, and feedback on resume writing *Leadership - designed, delivered and measured ambassador KPI's
Credentials
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Real Estate Sales License
Arizona School of Real Estate & BusinessAug, 2020- Nov, 2024 -
The Diploma in Spanish (DELE)
El Instituto Cervantes
Experience
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KeyGlee
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United States
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Real Estate
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1 - 100 Employee
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Franchise Account Executive
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Sep 2020 - Present
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CEA CAPA Education Abroad
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United States
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Higher Education
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200 - 300 Employee
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Alumni Relations Coordinator
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Aug 2018 - Apr 2020
• Coordinates with onsite staff and university relations teams to strategically identify and recruit Ambassadors from targeted CEA locations/programs, U.S. institutions, and student organizations• Coordinates the on-boarding process of +120 Ambassadors: recruiting, interviewing, and confirmation.• Manages a team of +120 Campus Ambassadors nationwide• Supports the engagement of CEA Ambassadors with study abroad offices, prospective students, Greek systems, and other school organization• Recruits and manages +15 student mobile journalist worldwide per semester, coordinates relationships and logistics.• Manages social media accounts; CEA alumni groups on LinkedIn, Facebook and Twitter. Show less
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Alumni Relations Associate
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Dec 2016 - Aug 2018
• Managed a team of 100 Campus Alumni Ambassadors nationwide by supporting engagement and event planning with study abroad offices, prospective students, Greek systems, and other school organization.• Strategically identified and recruited CEA Alumni from targeted CEA locations/programs, U.S. institutions, and student organizations by working closely with onsite staff, and University Relation team.• Coordinated the on-boarding process of 100 Ambassadors: recruiting, interviewing, and confirmation.• Managed social media accounts; CEA alumni groups on LinkedIn, Facebook and Twitter. Show less
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Enrollment, AES, Marketing, Program Development Support
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Jun 2012 - Dec 2016
•Created and sent country designated pre-arrival visa packets to over 1,000 students•Maintained knowledge of over 120 of CEA offerings and program details to accurately advise students on the application process, academics, housing and visa requirements• Processed incoming transcripts from foreign universities and delivery of transcripts to students’ home university within the established CEA time frame
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English Zone Academy
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Seville, Spain
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English Second Language Teacher
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Aug 2015 - May 2016
• Analyzed and evaluated an individual´s age, level, learning style and personality to effectively prepare customized lesson plans •Facilitated ESL classes based on differentiated learning needs to students ages 6 to adults in small classroom setting •Led individual, on-site tutoring sessions for business professional at IDOM- an independent multinational company that offers professional integrated services in Consulting, Engineering and Architecture. • Organized and conducted one on one parent teacher conferences to maximize student learning •Recorded progress Show less
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Junta de Andalucía
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Government Administration
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700 & Above Employee
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Language and Cultural Assistant/Auxiliar de Conversación
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Oct 2011 - May 2015
• Taught and prepared daily English Second Language class lessons and activities to students ages 3 to 18 • Provided linguistic and cultural references, assistance and support to staff and students with proper usage of the English language in language, culture, science, music, conversational and private classes • Developed cultural understandings between the citizens of Spain and North America • Coordinated the ‘Pen Pal’ program for English and Spanish learners to interact and practice language skills Show less
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CIEE Council on International Educational Exchange
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United States
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Education Administration Programs
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700 & Above Employee
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Program Assistant for Teach in Spain
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Jan 2014 - May 2014
• Assisted in leading a 3-day orientation, airport pick up, arrival session and city tour for 40 teachers • Organized arrival materials, transportation instructions and school placements for each teacher • Assisted in leading a 3-day orientation, airport pick up, arrival session and city tour for 40 teachers • Organized arrival materials, transportation instructions and school placements for each teacher
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Spanish Studies Abroad
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United States
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Higher Education
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1 - 100 Employee
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Administrative Intern
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Jan 2012 - May 2012
• Provided administrative support to help further the department's objectives related to program development, program management and data management as needed. • Created online and print marketing collateral designs and assisted with social media groups including posting and driving current students and alumni interaction with the CCCS brand on facebook • Data managed and researched for the exchange program and cultural activity department for The Center for Cross-Cultural Study by matching conversational partners and planning cultural events like soccer games, hikes, and socials. • Gathered data and translated informational excursions for the Road Scholar and The American Council for the Blind • Created English exams for the Centro Norteamericano language school department by compiling textbooks for six English levels Show less
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Education
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2007 - 2011
University of Colorado at Boulder
Bachelor of Science (BS), in Business Administration with an emphasis in Marketing and International Business -
2010 - 2010
Universidad Pablo de Olavide
Spanish Language and Literature, International Business
Community
