Shaye Potts (he/him)
Head of Global Talent Operations at woom- Claim this Profile
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Bio
Jonathan Perry
I had the pleasure to work for Shaye Potts for a little over a year. During this time I learned more than I have ever learned in my entire career. Shaye is completely invested in his leaders and works diligently to ensure they reach their career goals.
Jenna Steele
Shaye is one of the best managers that I've had in my career. He cultivated a positive and open environment for our team - one where ideas were brought to life, growth was supported and guidance was always offered. His thoughtful leadership and optimistic approach inspired me to consistently strive for more while expanding my skill set in new areas. When it comes to Shaye's own work, his project management skills are unlike any others. His focus and determination allow cross-functional collaboration to stay organized with a clear vision and delegation of tasks. His commitment to achieving deadlines results in constant progress and an evolution of new projects. Even while managing multiple priorities, Shaye stays committed to his team’s development through feedback, advice and encouragement. His positivity, kindness and appreciation for others contribute to a motivating team dynamic which made me excited for work each day. I look forward to the opportunity to work with Shaye again and know that any team he leads will immediately recognize and appreciate his value and positive influence.
Jonathan Perry
I had the pleasure to work for Shaye Potts for a little over a year. During this time I learned more than I have ever learned in my entire career. Shaye is completely invested in his leaders and works diligently to ensure they reach their career goals.
Jenna Steele
Shaye is one of the best managers that I've had in my career. He cultivated a positive and open environment for our team - one where ideas were brought to life, growth was supported and guidance was always offered. His thoughtful leadership and optimistic approach inspired me to consistently strive for more while expanding my skill set in new areas. When it comes to Shaye's own work, his project management skills are unlike any others. His focus and determination allow cross-functional collaboration to stay organized with a clear vision and delegation of tasks. His commitment to achieving deadlines results in constant progress and an evolution of new projects. Even while managing multiple priorities, Shaye stays committed to his team’s development through feedback, advice and encouragement. His positivity, kindness and appreciation for others contribute to a motivating team dynamic which made me excited for work each day. I look forward to the opportunity to work with Shaye again and know that any team he leads will immediately recognize and appreciate his value and positive influence.
Jonathan Perry
I had the pleasure to work for Shaye Potts for a little over a year. During this time I learned more than I have ever learned in my entire career. Shaye is completely invested in his leaders and works diligently to ensure they reach their career goals.
Jenna Steele
Shaye is one of the best managers that I've had in my career. He cultivated a positive and open environment for our team - one where ideas were brought to life, growth was supported and guidance was always offered. His thoughtful leadership and optimistic approach inspired me to consistently strive for more while expanding my skill set in new areas. When it comes to Shaye's own work, his project management skills are unlike any others. His focus and determination allow cross-functional collaboration to stay organized with a clear vision and delegation of tasks. His commitment to achieving deadlines results in constant progress and an evolution of new projects. Even while managing multiple priorities, Shaye stays committed to his team’s development through feedback, advice and encouragement. His positivity, kindness and appreciation for others contribute to a motivating team dynamic which made me excited for work each day. I look forward to the opportunity to work with Shaye again and know that any team he leads will immediately recognize and appreciate his value and positive influence.
Jonathan Perry
I had the pleasure to work for Shaye Potts for a little over a year. During this time I learned more than I have ever learned in my entire career. Shaye is completely invested in his leaders and works diligently to ensure they reach their career goals.
Jenna Steele
Shaye is one of the best managers that I've had in my career. He cultivated a positive and open environment for our team - one where ideas were brought to life, growth was supported and guidance was always offered. His thoughtful leadership and optimistic approach inspired me to consistently strive for more while expanding my skill set in new areas. When it comes to Shaye's own work, his project management skills are unlike any others. His focus and determination allow cross-functional collaboration to stay organized with a clear vision and delegation of tasks. His commitment to achieving deadlines results in constant progress and an evolution of new projects. Even while managing multiple priorities, Shaye stays committed to his team’s development through feedback, advice and encouragement. His positivity, kindness and appreciation for others contribute to a motivating team dynamic which made me excited for work each day. I look forward to the opportunity to work with Shaye again and know that any team he leads will immediately recognize and appreciate his value and positive influence.
Credentials
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Human Resources: Selecting an HR System
LinkedInNov, 2021- Nov, 2024 -
Program Management Foundations
LinkedInAug, 2018- Nov, 2024 -
Handling Human Resource Investigations
Human ResourcesJan, 2012- Nov, 2024 -
Americans with Disabilities Act
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Experience
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woom
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Austria
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Sporting Goods Manufacturing
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1 - 100 Employee
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Head of Global Talent Operations
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Aug 2021 - Present
Direct all facets involved in the strategy, implementation, and success of HR technology, total rewards, and Employee Experience team processes at woom as we merge globally and drive explosive growth. Develop, launch and change manage global initiatives including supporting internal mobility and succession planning, compensation bands, and merit processes. Collaborate to define and Introduce feasible procedures for workforce changes and requests while maintaining the organization's annual workforce and department budgets.
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YETI
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United States
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Consumer Goods
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700 & Above Employee
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Senior Manager, DTC Retail Operations
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Oct 2019 - Aug 2021
Led Retail Operations team for YETI's owned retail stores, comprised of Customer and Team Experience, Continuous Improvement, Field Training and Store Development functions. Directly responsible for retail business unit profitability with full OPEX & CAPEX responsibility. Created and standardized operational systems in a start-up environment as we expanded into new markets. Designed and implemented the vision for both customer and employee experience in YETI's owned retail stores. Selected vendors and owned ongoing relationship building across a dynamic group of external partners. Acted as the internal HQ liaison, built bridges between departments and ensured projects that support the customer and team experience took flight + landed as intended.Extensive Skills & Experience in:• Individual & Team Development* Direct and Indirect People Leadership• Vendor Relationships• Strategic Planning • Root Cause Analysis• Business Operations• Communications• Customer and Employee Experience • Continuous Improvement• Budget Creation & Management• Project & Program Management
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Senior Program Manager - DTC Retail Operations
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Oct 2018 - Oct 2019
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Gap Inc.
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United States
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Retail
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700 & Above Employee
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District Manager
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2016 - 2018
Exercised independent judgement to manage a district of 11 retail teams across 3 states, generating in excess of $50M annually. Supported all human resources and daily operations for 400+ store employees to inspire a great customer and team experience. Identified strategic opportunities to deliver to brand expectations and achieve earnings goals.
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Manager, Project Management - HQ Operations
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2013 - 2016
Led Real Estate Field Operations and Expense Management at the Gap, supporting 500+ locations. Developed a team of 20 New Store Coordinators to execute on site. Proactively identified roadblocks, standardized operational procedures and created supporting guides for consistent field execution. Served as the primary liaison between field, vendor and HQ business partners. Conceptualized and implemented training platforms. Managed inventory, marketing and hiring events to support a successful store launch. Created and managed new store payroll, supply and travel budgets.
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New Store & Repositioning Leader
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Jun 2011 - May 2013
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General Manager
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2010 - 2013
Managed a team of up to 50 store associates and $10M in retail volume. Selected to mentor peers within my respective district and throughout the Region. Achieved a 90% composite employee satisfaction score during a two year period. Provided additional support to the organization acting as New Store & Store Repositioning Leader. Responsibilities included driving sales to exceed budget, developing teams, establishing processes and exceeding short and long term goals through strategic leadership.
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Kohl's
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United States
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Retail
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700 & Above Employee
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Progressive Store Leadership Roles
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Jun 2005 - 2010
Managed a significant retail volume of up to $25M in annual revenue. Responsible for development, coaching and success of store team of over 100 employees.• Awarded “District Hero” award for producing outstanding results and emulating company culture.• Opened 4 new store locations in the Washington state market in 2006 contributing to approximately $60M in annual revenue.• Promoted into 3 progressively higher volume locations during tenure based on a recognized ability to develop and motivate teams to ultimately achieve desired financial results.
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Petco
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United States
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Retail
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700 & Above Employee
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Progressive Store Leadership Roles
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May 2001 - May 2005
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