Virtual Executive Assistant

• Aug 2022 - Present

Operations Support Coordinator

• Oct 2020 - Present

• Managed electricians to ensure they are staying on schedule throughout their day and getting materials that they may not have. • Submitted electricians PTO and requested day offs to the correct management personnel. • Promptly answered phone calls, emails and Angie’s List inquires from customers looking to get on the schedule or quotes. • Knew how to properly schedule the right amount of time for service calls. • Frequently reworked the schedule due to cancelations, call outs or emergency calls (including when the schedule is booked out 3+ weeks). • Ensured job tickets didn’t have return work. Promptly followed up with the customer if return work was required. • Invoiced service calls that the electricians didn’t send out. • Efficiently wrote formal estimates in a timely manner to not leave customers waiting. • Communicated effectively with coworkers (including remote workers) about conflicts or priorities & problems that are arising in the schedule daily. • Administrative Assistant to the master electrician. This includes rearranging his schedule for a variety of reasons, walking through his schedule and open job quotes daily and reaching out to customers in a promptly manor to acquire more information that was needed. Show less

Front Desk Receptionist

• Apr 2022 - Jun 2022

•Answered phone calls efficiently to answer questions and schedule patients for the dentist. •Obtained accurate information from patients when scheduling to verify insurance coverage. •Rearranged the schedule, including efficiently filling slots in the schedule when appointments opened throughout the day. •Checked in patients while following all official COVID guidelines, HIPAA security & file updating. •Presented patients proposed treatment plans while answering questions regarding financial concerns. •Assisted patients with financial planning and coverages related to procedural costs. •Clerical work including scanning, filling and ensuring proper documentation and insurance claims were completed. •Rendered precise financial reports to send to upper management at closing. Show less

Ticket Sales

• Jun 2019 - Oct 2020

• Consistently help clients find the best tour to fit their needs. • Offering & selling other options if the original tour the client wanted is no longer available. • Successfully completed Whale Sense training to help inform the clients on the tours. • Merchandised the retail sales floor. • Consistently help clients find the best tour to fit their needs. • Offering & selling other options if the original tour the client wanted is no longer available. • Successfully completed Whale Sense training to help inform the clients on the tours. • Merchandised the retail sales floor.

2nd Assistant Manager

• Dec 2018 - Oct 2020

Sales Associate

• Jul 2018 - Dec 2018

To provide excellent customer service, while ensuring customer satisfaction and boosting the stores sales. I was hired on as a Seasonal Sales Associate in July of 2018 & was kept on as a Part Time Sales Associate in September 2018. By December 2018, I was promoted to 2nd Assistant Manager.• Merchandised outfits & displays to assist in up-selling.• Consistently received Employee of the Month due to high sale volume.• Ensured all opening & closing procedures were done quickly and efficiently every shift. • Responsible for covering shifts if associates/managers called out.• Assisted with scheduling associates when short staffed. Show less

Direct Support Professional (DSP)

• Sep 2018 - May 2019

• Compassionately and accurately understood clients needs, wants & values when entering their homes. • Consistently provided proper guidance to multiple varying clients within one house. • Actively understood & respected that I was an aid in the clients home, not an authority. • Communicated clearly to other coworkers about activities & the clients behavior throughout the day to help prepare them for their shift. • Respected & maintained client confidentiality through HIPPA. OHI, a Maine non-profit corporation, supports people with disabilities to live productively in their communities. www.ohimaine.org Show less

Hostess/ Guest Relations Manager

• Sep 2017 - Jul 2018

Teacher Assistant

• Sep 2017 - Jul 2018

I was responsible for finishing the tasks given to me on a reasonable timeline. I helped wherever I can, whether it be grading papers, helping students with questions or doing other tasks assigned by the teacher. I was responsible for finishing the tasks given to me on a reasonable timeline. I helped wherever I can, whether it be grading papers, helping students with questions or doing other tasks assigned by the teacher.

Sales Associate

• May 2016 - Sep 2017

Sales Associate

• Nov 2015 - Jun 2016