Experience

Ted Rogers Sales Leadership Program

• Canada
• Education Administration Programs
• 1 - 100 Employee

• Sales Leader

  • Sep 2022 - Present

  - Selected as a member of the Ted Rogers Sales Leadership Program- Brings together students and industry professionals to engage students in sales leadership and experimental learning opportunities - Opportunity to learn strategy, collaboration, planning, and how to deliver impact and outcome for customers - Selected as a member of the Ted Rogers Sales Leadership Program- Brings together students and industry professionals to engage students in sales leadership and experimental learning opportunities - Opportunity to learn strategy, collaboration, planning, and how to deliver impact and outcome for customers



Royal Touch Detailing

• Business Owner

  • Apr 2022 - Present

  - Professional automotive detailer - Created and managed a brand with an active social presence (Instagram/TikTok)- Optimized my SEO skills to advertise on both Google and Instagram - Built a cliental list through recommendations and targeted ads spanning across the Peel and Hamilton region- Built great customer service and sales skills with persuasive pitches to customers- Service customer vehicles with waxing, polishing, interior steaming, paint correction, etc. - Professional automotive detailer - Created and managed a brand with an active social presence (Instagram/TikTok)- Optimized my SEO skills to advertise on both Google and Instagram - Built a cliental list through recommendations and targeted ads spanning across the Peel and Hamilton region- Built great customer service and sales skills with persuasive pitches to customers- Service customer vehicles with waxing, polishing, interior steaming, paint correction, etc.



Champs Sports

• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2021 - Sep 2022

  - Provided superior quality customer service in a high-traffic fast-paced environment while still maintaining a highly approachable energy- Consistently met sales goals of $10,000 by maintaining product knowledge and understanding customer needs- Boosted customer loyalty by forming a rapport and capturing data from 80% of customers through email capture and marketing promotions- Interacted with customers, received feedback, managed and create product transitions through Oracles point-of-sale system (POS)- Maintained and memorized a catalog of hundreds of products leading to positive customer experiences from customer entry to exit - Displayed effective communication skills whilst resolving customer conflicts and answered customer service-related inquiries - Consistently collaborated with teams of 10 associates to adhere to daily sales quotas and uphold excellent customer conversion rates



BGC Canada

• Canada
• Non-profit Organizations
• 100 - 200 Employee

• Counselor

  • May 2019 - Sep 2019

  -Organized, led, and supervised over 40 participants aged 4-12 while optimizing resources and mitigating risks to coordinate the camp program's daily schedules, creating lesson plans, and coordinating offsite events- Partnered with participants, guardians, and other counselors to identify program and participant improvement opportunities to create a positive experience for members- Built strong relationships with members in an average ratio of 10 kids to 1 leader- Received personal appraisal from parents/guardians for breakthroughs with their children