Shayan Ali
Technical Support Specialist at OONZOO- Claim this Profile
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Bio
Experience
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OONZOO
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United Arab Emirates
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Specialist
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May 2023 - Present
1-Listening to what customer want and helping them find the perfect product for their needs. 2-Technically coordinate with store managers. 3-Engaging in meaningful attractions and building a good relationship with customers. 4-Gain an understanding of customers diverse and specific business needs and apply product knowledge to meet them. 5-Network with existing customers in order to maintain links and promote additional upgrades. 1-Listening to what customer want and helping them find the perfect product for their needs. 2-Technically coordinate with store managers. 3-Engaging in meaningful attractions and building a good relationship with customers. 4-Gain an understanding of customers diverse and specific business needs and apply product knowledge to meet them. 5-Network with existing customers in order to maintain links and promote additional upgrades.
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Tecmarks IT Solutions
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IT Services and IT Consulting
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Sales Executive
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Dec 2022 - May 2023
working as a sales executive in Tecmarks IT company. I have experience to deal with new clients and provide the product knowledge to our current and new clients . working as a sales executive in Tecmarks IT company. I have experience to deal with new clients and provide the product knowledge to our current and new clients .
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OPPO
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China
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Telecommunications
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700 & Above Employee
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Team Leader
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Jan 2018 - Sep 2022
New customers to introduce and promote products. Developing a marketing team to implement strategy & delivering on objectives. Dealing and resolving customer complaints and concerns. Monitoring & reporting to senior managers on the effectiveness of strategies. Experience of executing a successful marketing campaign through social media. A solid team player who thrives on working in a fast paced environment. Excellent telephone manner and high standard of communication skills. Can ensure a company has the right balance of staff in terms of skills & experience. Strong collaboration, influencing and problem resolution skills. Able to quickly understand customer needs and to deliver timely solutions. Maintain update knowledge of new product. Handle customers calls. Focus on up selling sale and cross selling sales. Attend training sessions related to the products and customers. Show less
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Education
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The University of Lahore
Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management -
The University of Lahore
Bachelor of Business Administration - BBA, Human resource management