Senior DBA

• Sep 2018 - Present

Database Administrator

• Dec 2013 - Present

 Oracle 12c RAC environment on ODA platform (Oracle Database Appliance) on Linux Oracle 11gR2 RAC environment on ODA platform (Oracle Database Appliance) on a Linux and Solaris Environment. Oracle Forms/Reports Server on Oracle WebLogic Server and Oracle Fusion Middleware Linux/Solaris shell scripting HA (High Availability) and DR (Disaster Recovery) using Oracle Data Guard Maintaining the shared storage as ASM  Established and maintained backup and recovery policies and procedures using RMAN and Data Pump Sql Server 2008-2012 FCI Clustering MySql 5.6 with the Replication for DR Evaluated Oracle features and Oracle related products Installed, configured and upgraded internal Oracle servers software and related products  Performed database tuning and performance monitoring Setup and maintained documentation and standards Planed growth and changes (capacity planning) Worked as part of a team and provide 7x24 support when required Performed general technical trouble shooting and gave consultation to other departments Show less

Senior Technical Support Analyst / DBA

• Apr 2010 - Dec 2013

• Evaluated the Database Server Hardware • Evaluated Oracle features and Oracle related products • Installed, configured and upgraded internal Oracle servers software and related products • Established and maintained backup and recovery policies and procedures using RMAN • Performed database tuning and performance monitoring • Setup and maintained documentation and standards • Planed growth and changes (capacity planning) • Worked as part of a team and provide 7x24 support when required • Performed general technical trouble shooting and gave consultation to other departments • Downloaded and Install Patches • Rolled Out to Additional Hosts • Traced/Debugged DB activities/ procedures/functions and triggers • Worked with high profile customers’ DBAs, network administrators, and internal Development and QA groups to perform and improving the OmniRIM application installation process and performance. • Managed in-depth 2nd and 3rd Tier investigations debugging a wide variety of applications built on Visual Basic and .NET utilizing either SQL Server or Oracle databases Show less

Technical Support Representative

• Jan 2009 - Apr 2010

 Provide excellent technical support for TV and Internet customers regarding to: o Analogue and digital channels and digital cable terminals o Internet connections, emails, Web space, Shaw Secure(antivirus), Modem issues o Customer education  Provide excellent technical support for TV and Internet customers regarding to: o Analogue and digital channels and digital cable terminals o Internet connections, emails, Web space, Shaw Secure(antivirus), Modem issues o Customer education

Product Expert

• Aug 2008 - Jan 2009

 Provide excellent customer service with regards to home & office products in the IT department  Apply in-depth knowledge of available products including hardware & software applications in transacting business with customers  Complete credit transactions with accuracy  Provide excellent customer service with regards to home & office products in the IT department  Apply in-depth knowledge of available products including hardware & software applications in transacting business with customers  Complete credit transactions with accuracy

Application & Database Analyst & Administrator

• Sep 2003 - Jul 2008

• Maintained, Configured, Upgraded 5 Servers (SQL Server 2000-2005) and 21 Databases in more than 400 Stations with 700 users environment • Server Hardware and software including: Users and groups management and security / Upgrade for patches / Backup & Restore / Log tracking / Remote access / Terminal server facilities / Sharing and Applications installations / Collaboration with network administrator for upgrading hardware and installing NAS devices / Tune-up login scripts and home folders and quotas • Performed DB performance monitoring for issues with in-house systems and off the shelf software packages • Tracked and logged help desk calls using Perfect Tracker ticketing system • Liaised with external vendors and built strong partner relationships with business and IS teams Show less

Application & Database Analyst & Administrator

• Jan 2001 - Mar 2003

• Maintained, Configured, Tuned 2 Novell 4.1 Servers with Clipper summer 87 Database / • Maintained, Configured, Tuned Win NT 4 Server with Access97 DB and Later on SQLServer 2000 and win FoxPro 2.6 • Built queries and customized DB reports for new and existing applications • Maintained and produced documentation (DBs and Applications release Papers) • Provided support for application/DB-related problems • Performed data manipulation and updates for existing applications • Maintained, Configured, Tuned 2 Novell 4.1 Servers with Clipper summer 87 Database / • Maintained, Configured, Tuned Win NT 4 Server with Access97 DB and Later on SQLServer 2000 and win FoxPro 2.6 • Built queries and customized DB reports for new and existing applications • Maintained and produced documentation (DBs and Applications release Papers) • Provided support for application/DB-related problems • Performed data manipulation and updates for existing applications

Information Communication Technology (ICT) Consultant

• Mar 2000 - Jan 2001

 Identified and assessed opportunities for automation and process improvement  Acquired and maintained an understanding of clients' business processes for a mid-size company  Maintained current knowledge of Information and Communication Technologies (ICT)  Worked on continuously improving and stream lining data flow processes  Presented regular IT training sessions for staff  Identified and assessed opportunities for automation and process improvement  Acquired and maintained an understanding of clients' business processes for a mid-size company  Maintained current knowledge of Information and Communication Technologies (ICT)  Worked on continuously improving and stream lining data flow processes  Presented regular IT training sessions for staff

Programmer

• Mar 1999 - Jan 2001

 Researched Automation, Analysis and Programming for multiple automation systems by Win FoxPro 2.6  Tested Software ( including business and interface ) and reported results via standard routines to development team  Researched Automation, Analysis and Programming for multiple automation systems by Win FoxPro 2.6  Tested Software ( including business and interface ) and reported results via standard routines to development team