Travel Coordinator Pro Travel

• Jun 2022 - Present

Assistant Team Manager

• Sep 2021 - Jun 2022

• Leading various teams of partners in different areas of the business to make sure the daily operations run efficiently and effectively • Creating an atmosphere where all partners from all backgrounds feel welcomed and comfortable to work in • Reducing the risk of selling out of code products by constantly monitoring the reduction and replenishment process, investigating faults and enhancing partners’ performance by delivering feedbacks and developing their skills • Monitoring and improving shopfloor standards by keeping business legal and maintaining any damages throughout the shops • Working closely with partners to establish positive ownership of the business • Optimising shopfloor availability by prioritising replenishment plans throughout the day Show less

Selling Assistant / Supermarket Assistant

• Oct 2020 - Sep 2021

• Helping customers to find the best product fit their need by providing them with up to date information about the products, all possible options and answer all other questions or concerns they might have, • Processing in-store/online purchases, returns, handling cards and cash at the tills • Resolving Customer issues with purchased products' faults and giving appropriate advice on the point (Refund, exchange, sending for repair, etc.) • Handing out parcels and supermarket shopping to customers at Click and Collect precisely and in a timely manner • Keeping the working department as appealing as possible by organising and tidying up the department regularly • Going the extra mile by helping customers in other departments if needed • Always increasing my knowledge in different areas of my job such as product specification and functionalities and trying to learn more day by day • Communicating effectively with all customers at all times no matter if they are there to buy or just looking around • Providing customers with the variety of the Partnership's services and benefits they can receive Key Responsibilities (Waitrose): • Helping customers to find the products they are looking for and give appropriate advice on the different products if needed • Keeping the shelves' appearance promising by stacking shelves regularly, neatly and precisely so customers will be able to find products more easily • Handling cards and cash payments at the tills and processing customers' shopping • Picking online orders at pace during night shifts to help to reply to the high raise in online demands during the lockdown • Being Flexible to fulfil Partnerships' demands (for instance working in different areas of the shops, doing a variety of tasks and working flexible hours) Show less

Incoming tour guide

• Jun 2015 - Jan 2020

I’ve guided cultural and sports events tours around Iran for English speaking tourists. In the future I really like to do tours in sports events Or work in different areas of sport tourism professionally as it was my area of study at university and also my passion in life. I’ve guided cultural and sports events tours around Iran for English speaking tourists. In the future I really like to do tours in sports events Or work in different areas of sport tourism professionally as it was my area of study at university and also my passion in life.

Director Of Planning And Development

• Dec 2017 - Dec 2018

Strategic Planning Specialist

• Jun 2013 - Oct 2014