Shay Macleod
Bartender at Hoppers Garden Bar- Claim this Profile
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Bio
Experience
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Hoppers Garden Bar
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New Zealand
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Hospitality
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1 - 100 Employee
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Bartender
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Nov 2022 - Present
My experience as a bartender cultivated teamwork, problem-solving, and adaptability skills that remain invaluable in my career. Key Contributions: ● Team Collaboration: Played a pivotal role in a cohesive team that successfully managed the nightly challenges of a bustling bar. ● Problem Solving: Adapted and found solutions on the spot, whether handling customer requests or resolving disputes. ● Efficiency and Coordination: Maintained high productivity and ensured seamless communication among team members. ● Quality Assurance: Upheld the bar's standards, emphasising drink quality, cleanliness, and compliance with health and safety regulations. ● Customer Service: Delivered exceptional customer service, even in high-pressure situations. ● Adaptability: Demonstrated flexibility in a fast-paced environment, learning new recipes and staying attuned to industry trends. Show less
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vetted
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Auckland, New Zealand
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Appointment Setter
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May 2023 - Sep 2023
In this dynamic sales position, I have been instrumental in spearheading the launch of a groundbreaking service into the New Zealand market. My core responsibilities encompass: ● Consistently achieving a high call volume of 20 dials per hour, maintaining exceptional productivity levels. ● Strategically engaging decision makers to pinpoint their pain points and challenges. ● Proficiently educating prospects about the profound value and advantages offered by our service. ● Crafting compelling narratives to instil a sense of urgency in addressing prospects' pressing issues. ● Adroitly addressing objections and concerns, turning barriers into opportunities. ● Effectively qualifying prospects and orchestrating seamless appointments for the sales team. ● Playing a vital role in mentoring and nurturing prospective clients within my pipeline, ensuring a robust sales foundation. Reason for leaving – Redundancy due to company restructuring. Show less
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Digital Zoo
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Parnell, Auckland
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Sales Consultant
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Jul 2020 - May 2023
In my role as a Sales Consultant, I have cultivated valuable sales expertise, which includes: ● Business Development: Successfully sought new business opportunities through cold calling and arranged client meetings. ● Merchant Understanding: Developed in-depth knowledge of each merchant's business, including products, demographics, and competitive differentiators. ● Strategic Negotiation: Utilised deal structure knowledge to achieve mutually beneficial outcomes and optimise profits. ● Contract Management: Owned contract negotiations, managed margins and ensured favourable terms. ● Client Relations: Managed post-sale communications, resolving conflicts promptly and ensuring compliance with deliverables. My experience demonstrates a strong sales track record and a commitment to driving business success. Reason for leaving - The founder of Digital Zoo launched vetted and invited me to take on a key role in its establishment. Show less
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Cable Bay Vineyards
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New Zealand
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Wineries
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1 - 100 Employee
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Front of House
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Sep 2018 - Jun 2020
In my role at Cable Bay Vineyards, I upheld high standards in fine dining service, which laid a solid foundation for my hospitality career. Responsibilities included: ● Ensuring impeccable cleanliness, including polished cutlery and glassware. ● Assisting with dishwashing and table setup. ● Running drink orders and providing exceptional customer service. ● Contributing to the overall cleanliness and organisation of the restaurant. ● Closing the restaurant to high standards. Reason for leaving- I moved from Waiheke Island into Auckland city. Show less
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Waiheke Resources Trust
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New Zealand
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Non-profit Organization Management
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1 - 100 Employee
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Beach Ambassador
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Dec 2017 - Apr 2018
I played a critical role in educating the public and tourists about beach etiquette and environmental conservation. Responsibilities included: ● Engaging with beachgoers to promote zero waste initiatives. ● Providing information on sun safety and marine ecosystems. ● Participating in beach cleanups and handling emergencies. ● Dealing with challenging individuals in a diplomatic manner. ● Assisting with cleaning and maintaining public amenities. Reason for leaving- It was a summer holiday job whilst I was in high school. Show less
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Auckland Theatre Company
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New Zealand
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Performing Arts
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1 - 100 Employee
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Actor
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Jan 2016 - May 2016
In this role as an actor, I gained valuable experience in the performing arts and developed strong discipline and professionalism. Responsibilities included: ● Memorising lines and delivering performances under pressure. ● Punctual attendance and commitment to rehearsals and shows. ● Collaborating effectively with fellow actors and production staff. In this role as an actor, I gained valuable experience in the performing arts and developed strong discipline and professionalism. Responsibilities included: ● Memorising lines and delivering performances under pressure. ● Punctual attendance and commitment to rehearsals and shows. ● Collaborating effectively with fellow actors and production staff.
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Education
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Massey University
Bachelor of Arts - BA, Fashion/Apparel Design -
Auckland University of Technology
Bachelor of Arts - BA, Fashion/Apparel Design -
Saint Kentigern
E Endorsed -
St. Andrews College