Shay Cichocki
Staff Backend Software Engineer at Webflow- Claim this Profile
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Bio
Megan Chinburg (she/her)
Shay is an bonafide software acrobat! He has a knack for taking on challenging, multi-faceted and nuanced technical challenges with grace and skill. He is always happy to lend his knowledge and support in any way to be helpful. Shay is a patient, detailed, and thoughtful in his communication whether with a coworker, executive, or customer. No matter the size of the challenge, it is always clear the Shay cares about the impact and the outcome of his work and the software he delivers.
Denny Swindle
I worked closely with Shay for over five years, as he was one of our earliest engineers here at Help Scout. I regularly threw work onto Shay's plate, and, each time, he'd take on this work with eagerness and excitement. Over his tenure with me, I watched as he elegantly handled customer support issues, stepped into front-end engineering, cranked out back-end coding, spun up new microservices, debug complex legacy code with ease and mitigate production issues. He has a can-do attitude, and I've never once seen him shy away from a task. Shay is an excellent addition to an engineering team!
Megan Chinburg (she/her)
Shay is an bonafide software acrobat! He has a knack for taking on challenging, multi-faceted and nuanced technical challenges with grace and skill. He is always happy to lend his knowledge and support in any way to be helpful. Shay is a patient, detailed, and thoughtful in his communication whether with a coworker, executive, or customer. No matter the size of the challenge, it is always clear the Shay cares about the impact and the outcome of his work and the software he delivers.
Denny Swindle
I worked closely with Shay for over five years, as he was one of our earliest engineers here at Help Scout. I regularly threw work onto Shay's plate, and, each time, he'd take on this work with eagerness and excitement. Over his tenure with me, I watched as he elegantly handled customer support issues, stepped into front-end engineering, cranked out back-end coding, spun up new microservices, debug complex legacy code with ease and mitigate production issues. He has a can-do attitude, and I've never once seen him shy away from a task. Shay is an excellent addition to an engineering team!
Megan Chinburg (she/her)
Shay is an bonafide software acrobat! He has a knack for taking on challenging, multi-faceted and nuanced technical challenges with grace and skill. He is always happy to lend his knowledge and support in any way to be helpful. Shay is a patient, detailed, and thoughtful in his communication whether with a coworker, executive, or customer. No matter the size of the challenge, it is always clear the Shay cares about the impact and the outcome of his work and the software he delivers.
Denny Swindle
I worked closely with Shay for over five years, as he was one of our earliest engineers here at Help Scout. I regularly threw work onto Shay's plate, and, each time, he'd take on this work with eagerness and excitement. Over his tenure with me, I watched as he elegantly handled customer support issues, stepped into front-end engineering, cranked out back-end coding, spun up new microservices, debug complex legacy code with ease and mitigate production issues. He has a can-do attitude, and I've never once seen him shy away from a task. Shay is an excellent addition to an engineering team!
Megan Chinburg (she/her)
Shay is an bonafide software acrobat! He has a knack for taking on challenging, multi-faceted and nuanced technical challenges with grace and skill. He is always happy to lend his knowledge and support in any way to be helpful. Shay is a patient, detailed, and thoughtful in his communication whether with a coworker, executive, or customer. No matter the size of the challenge, it is always clear the Shay cares about the impact and the outcome of his work and the software he delivers.
Denny Swindle
I worked closely with Shay for over five years, as he was one of our earliest engineers here at Help Scout. I regularly threw work onto Shay's plate, and, each time, he'd take on this work with eagerness and excitement. Over his tenure with me, I watched as he elegantly handled customer support issues, stepped into front-end engineering, cranked out back-end coding, spun up new microservices, debug complex legacy code with ease and mitigate production issues. He has a can-do attitude, and I've never once seen him shy away from a task. Shay is an excellent addition to an engineering team!
Experience
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Webflow
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United States
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Software Development
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500 - 600 Employee
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Staff Backend Software Engineer
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Apr 2023 - Present
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Senior Backend Software Engineer, Logic
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Aug 2020 - Present
- Lead and architected the backend services for Logic, a no-code workflow builder- Managed numerous AWS resources for more than 200k actives users, 8MM+ sites and our own internal emergent projects- Created and managed Pulumi IAC for production deployments- Participated in the production on-call rotation and member of the incident response team, helping provide continuous uptime for our application and making changes as needed to handle different situations that arose- Lead technical discovery around emergent user facing features as well as general application improvements- Lead technical discovery and security research around customer provided secrets- Provided mentorship and technical guidance to junior engineers- Participated and improved our hiring process for Backend and Infrastructure engineers including building out a team for new feature development work and actively hiring 15+ engineers- Worked with Product and Design teams to roadmap projects and provide Technical guidance to land deliverables and reduce scope when needed- Led discovery and documentation of legacy systems, creating more than 100 documents for process, procedure, and existing technology, shortening developer onboarding time Show less
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Help Scout
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United States
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Technology, Information and Internet
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100 - 200 Employee
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Senior Software Engineer
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Mar 2015 - Jun 2020
Early PHP Engineer where I worked towards designing and implementing scalable solutions for a growing Help Desk product. As an early engineer I worked on a multitude of products, from new email sending methods, creating new integrations and updating our product to work with the growing customer base. I also facilitated our PHP Guild to grow our teams practices and ensured all of our team had a voice in the code base. - Modernizing PHP codebases to newer PHP standards - Implemented new microservices with Laravel 6 and Lumen 5+ - Lead technical discovery on new features - Implemented and maintained numerous third party integrations including Shopify, Infusionsoft, Jira, Hubspot, Salesforce - Managed deploys and coordinated releases - Marionette and React based front end development - Utilized HIPAA Compliant coding practices Show less
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LearningStation, Inc.
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Charlotte, North Carolina
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Full Stack Developer
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May 2012 - Mar 2015
LearningStation provides SaaS formative assessment and testing tools to millions of K-12 students and teachers in 37 states. I work as a full stack developer, designing responsive UI's and efficient apis that follow REST protocols using Backbone and Python. - i18n - Slim/PHP - Interactive data driven reports with D3 and Google Charts - Python and Flask API using SQLAlchemy and big data connections - Asynchronous tasks with rabbitmq - Wireframing and mockup experience with paper and HTML - Websockets via Pusher and Socket.io on both client and server side - Utilized MSSQL/MySQL and Cassandra for data storage Show less
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Lowe's Companies, Inc.
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United States
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Retail
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700 & Above Employee
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CSA
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Jun 2008 - Aug 2010
I worked as a customer service associate and delivery driver for Lowe's hardware. This involved me assisting customers with their needs I worked as a customer service associate and delivery driver for Lowe's hardware. This involved me assisting customers with their needs
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Education
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Georgia Institute of Technology
Master's degree, Computer Science -
Appalachian State University
Bachelors, Computer Science