Doctor in Training

• 2016 - Present

Sales associate

• Mar 2014 - Feb 2022

• Meet sales goals • Utilize the elevated levels of sales and service to maximize sales performance • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction • Build and maintain repeat clientele • Participate in inventories and relevant training and development seminars, programs and meetings as directed by store management • Meet sales goals • Utilize the elevated levels of sales and service to maximize sales performance • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction • Build and maintain repeat clientele • Participate in inventories and relevant training and development seminars, programs and meetings as directed by store management

Psychiatric Ward Intern

• Jun 2015 - Sep 2015

• Work alongside physicians on hospital rounds • Assisted in overall treatment plan for patient care • Offer counsel to mental health inbound and outbound patients • Worked with mental health patients struggling with depression, schizophrenia, and mood disorders • Provide techniques and coping mechanisms to manage mental health challenges • Work alongside physicians on hospital rounds • Assisted in overall treatment plan for patient care • Offer counsel to mental health inbound and outbound patients • Worked with mental health patients struggling with depression, schizophrenia, and mood disorders • Provide techniques and coping mechanisms to manage mental health challenges

Sexual Assault Counselor

• Jul 2014 - 2015

• Provide emotional support • Introduce ourselves and identify the agency to the police officer on duty, the victim and to any persons who have accompanied the victim i.e. family, friends, significant others. • Advise the victim of provided services • Provide information about the legal options so the victim can make an informed decision • Act as an attentive and supportive listener is the victim wants to talk. • Tell the victim that all information the victim discloses to us is strictly confidential. • Maintain contact with the police only to the extent requested by the victim • Support the victim’s cooperation with prosecuting authorizes • Remember our goal is to assist the victim and not to interfere with the police investigation. This goal precludes us from commenting or expressing opinions related to the victimization. • Ask the victim for permission to have someone from the agency contact him/her in a few days. • Give the client an agency brochure and business card. Show less

Front Desk Representative

• 2012 - 2014

• Process guest arrivals and departures, including necessary payments. • Assist with the check-in and check-out of groups. • Handle guest concerns • Handle and coordinate room assignments and pre arrivals • Work with other departments to provide exceptional customer service. • Represent the hotel in a professional manner. • Process guest arrivals and departures, including necessary payments. • Assist with the check-in and check-out of groups. • Handle guest concerns • Handle and coordinate room assignments and pre arrivals • Work with other departments to provide exceptional customer service. • Represent the hotel in a professional manner.

Emergency Room Intern

• 2009 - 2011

• Assist Emergency Department Staff as necessary under the direction of a physician in patient shadowing • Make frequent rounds of all patients assess their needs. • Ensure the comfort of Emergency Department patients, families, and visitors in the waiting room. • Assist with answering the phone and directing patients and visitors. • Compassionate with patient care. • Strong Decision-making in high pressure situations. • Assist Emergency Department Staff as necessary under the direction of a physician in patient shadowing • Make frequent rounds of all patients assess their needs. • Ensure the comfort of Emergency Department patients, families, and visitors in the waiting room. • Assist with answering the phone and directing patients and visitors. • Compassionate with patient care. • Strong Decision-making in high pressure situations.