Shawnna Matthews
AR Analyst at Columbia Memorial Health - Hudson, NY- Claim this Profile
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Bio
Experience
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Columbia Memorial Health - Hudson, NY
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United States
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Hospitals and Health Care
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1 - 100 Employee
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AR Analyst
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Aug 2019 - Present
• Receive patient phone calls • Take payments on accounts • Explain the billing cycle to patients • Explain insurance information to patients including co-pays, co-insurance, deductibles • Release credits to patients • Balance the self-pay drawer and create the daily deposit • Communicate with insurance billers • Give and send information to patients about financial aid offered by the hospital • Apply a self-pay discount for those patients without insurance • Set up payment plans to assist patients with high out of pocket costs Show less
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State of Tennessee
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Government Administration
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700 & Above Employee
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Case Manager
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Jan 2019 - Aug 2019
• Career Advancement: Hired as a case manager 1 to a certified case manager • Ensure safety, permanency, and well-being for children in State’s custody • Help families find resources to deal with drug addiction, mental health, housing, government resources, help finding jobs, ensuring safety for their children • Visit children in foster homes • Documentation, including case notes, court reports, creating permanency plans • Request records from providers • Testify in court • Planning and hosting child and family team meeting • Coordinating and watching parent child visits • Work closely with supervisors, team members, service providers, attorneys, and families • Transport children to placement, transport to parent child visits Show less
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CVS Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Customer Service
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Mar 2012 - Jan 2019
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Education
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University of Tennessee, Knoxville
Bachelor of Arts - BA, Psychology -
Walter State Community College
Associate of Science - AS, Science