Shawn Knight

Client Manager at Symplicity Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Client Manager
      • Aug 2021 - Present

    • United States
    • Higher Education
    • 700 & Above Employee
    • Assistant Director Student Conduct & Academic Integrity
      • Aug 2018 - Aug 2021

      --Adjudicate cases of academic and non-academic student misconduct, using a culture of care approach, for graduate and undergraduate students. --Conduct investigations into alleged violations by student organizations. --Serve as advisor/support person for Title IX hearings. --Serve as member of Alcohol & Other Drug Campus-Wide task force. --Adjudicate cases of academic and non-academic student misconduct, using a culture of care approach, for graduate and undergraduate students. --Conduct investigations into alleged violations by student organizations. --Serve as advisor/support person for Title IX hearings. --Serve as member of Alcohol & Other Drug Campus-Wide task force.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Judicial Affairs Officer (Office of Student Support & Judicial Affairs)
      • May 2016 - Jul 2018

      Adjudicate over 400 academic and social misconduct cases by mutual agreement of all parties. • Use a student-centered approach to engage in developmental conversations focusing on an increased awareness of individual decision making and all impacts of conduct violations • Coordinate with faculty to identify resolutions to academic integrity cases and provide guidance on University policy applicability to the classroom setting. • Develop and implement improvements to several workflow tasks in Advocate database and serve as the primary administrator and point of contact for over 200 advocate users. • Advise, recruit, select, and train fourteen-member campus judicial board tasked with service on formal hearing panels and conducting campus outreach promoting the Academic Conduct Code. • Establish independent operational budget to support campus outreach projects conducted by Campus Judicial Board members. • Modernize Campus Judicial Board procedures and practices including design of a brand standard logo, handbook, and digitization of the recruitment and selection process. • Deliver presentations and workshops to student courses, faculty, and staff on to raise awareness, encourage enforcement, and promote student adherence to University academic policies. • Mediate student grievance concerns involving non-conduct matters both on and off campus. • Collaborate with non-clinical case managers and other campus partners to improve utilization of software technologies designed to support improved workflows and assessment capabilities. • Administer formal hearings including document preparation, panel communication, and advising of students and faculty participants on the rights and procedures afforded hearing participants. • Report all student housing and campus conduct Clery violations and serve on campus-wide Clery committee along with representatives from ten campus departments.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Assistant for LGBTQ Community Development
      • Aug 2014 - May 2016

      • Hired as the inaugural LGBTQ support professional at Clemson University• Originated new LGBTQ Programs area for services, programming, and student support• Provide resources to students, faculty, and staff regarding institutional policy, resources, andprocedures related to discrimination and other bias-based incidents in and out of the classroom• Serve as a member of the Student Life / Multicultural Center staff including directing marketinginitiatives, attending campus events, and providing service to the division and university.• Advise the Clemson Gay-Straight Alliance executive board• Facilitate and revise Ally Training (safe zone) LGBTQ+ training course.• Lead efforts to enhance marketing, social media, and rebranding throughout Center• Plan and execute speaker series and week-long events to promote LGBTQ visibility• Created and implemented Pride Week and Trans* Awareness programming series• Collaborate with various social dialogue programs, including creation of Tiger Talks series• Represent the Gantt Multicultural Center at various meetings and committees across campus

    • Graduate Intern--Office of Community & Ethical Standards
      • Aug 2015 - Dec 2015

      • Adjudicate conduct cases including alcohol, marijuana, and driving under the influence cases• Provide educational outcomes to assist students in learning and development as a result ofbeing involved with the conduct process.• Educate students and staff on university policies, expectations, and procedures related tostudent conduct and the university’s core values.• Maintain student records and conduct records in Maxient judicial software• Advise student judicial board in adjudication of cases through student government• Serve as interviewer for student organization conduct cases• Trained facilitators and led classes for TigerSTEPS alcohol-education course

    • Graduate Intern--Student Leadership & Orientation
      • Jan 2015 - Jul 2015

      • Update and refine the digital training manual for summer Orientation Ambassador training• Collaborate with Team Leaders to implement new tablet-based technology initiatives related toteam training and interacting with new students and guests during their Orientation experience.• Collaborate in fostering and supervising team within the Orientation Ambassador Program• Assisted during all freshman and transfer sessions with program and staff supervision• Working within a leadership team, implement a training and development program for studentleaders including pre-service academic coursework

    • United States
    • Professional Organizations
    • 1 - 100 Employee
    • 2015 Annual Conference Graduate Intern
      • Feb 2015 - Oct 2015

      • Coordinate implementation of technology initiatives at 2015 Annual Conference • Create all conference technology materials including presentations and videos • Troubleshoot technology including projectors, audio, video, and computers • Coordinate implementation of technology initiatives at 2015 Annual Conference • Create all conference technology materials including presentations and videos • Troubleshoot technology including projectors, audio, video, and computers

    • United States
    • Higher Education
    • 700 & Above Employee
    • Conference Hall Director
      • Jan 2013 - Aug 2014

      -Managed multiple residence halls throughout the summer.-Selected, supervised, and trained a staff of 40 conference assistants.-Assigned rooms for incoming conferences.-Served as main point of contact for conference group to the university.-Entered in all relevant conference data and paperwork into Kx software.-Responsible for oversight of check-in, check-out, and desk operation procedures.-Served in emergency on-call rotation.

    • Intern
      • Sep 2012 - May 2014

      -Administered Advocate software-Involved in daily function of the office including long term investigation.-assisted in Code revision process.-coordinated the implementation of technology initiatives into all aspects of Conduct and BIT operations.-Lead sustainability initiatives-Collected and analyzed survey data-Observed intake, hearing, and appeal meetings

    • First Year Experience Mentor
      • Aug 2012 - Dec 2013

      -Facilitated lesson plans for first year students.-Served as peer-advisor to business residential college students.-Created curriculum designed to acclimate students to campus.-Meet with students individually to refer them to resources on camps.-Indirectly work to improve retention and success at CMU.

    • Junior Systems Administrator
      • Sep 2010 - Dec 2013

      -Certified Mac OS X 10.6 (Snow Leopard) Support Essentials-Responsible for day to day first and second level customer support.-Configured and deployed new workstations with both OS X and Windows installed-Performed troubleshooting for Windows XP, 7, OS X 10.6, and 10.7-Administered and configured servers running Apple, Windows, and Linux server platforms. -Designed new technician training program.

    • Resident Assistant
      • Aug 2010 - May 2012

      -Responsible for supervision and administration of a floor of 50 residents and indirect -Enforced Office of Resident Life priorities and policies-Planned and implemented active and passive programs for varying audiences from 10-300 people-Served as Hall Council Liaison

    • United States
    • Government Administration
    • 700 & Above Employee
    • Human Resources Intern
      • Jan 2013 - Apr 2013

      -Performed benchmarking for on-boarding programs. -Prepared recommendations for implementing on-boarding at the State of Michigan. -Presented information on effective use of technology in on-boarding. -Performed benchmarking for on-boarding programs. -Prepared recommendations for implementing on-boarding at the State of Michigan. -Presented information on effective use of technology in on-boarding.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Residential Life & Housing Intern
      • May 2012 - Aug 2012

      -Developed and implemented completely electronic human resources process -Developed and implemented completely electronic speciality living community process -Configured and monitored Axis security cameras -Worked with CBORD HMS Odessy and CSGold housing and card access softwares -Reorganized department file share -Created and updated new website using dotCMS content management system -Developed and implemented completely electronic human resources process -Developed and implemented completely electronic speciality living community process -Configured and monitored Axis security cameras -Worked with CBORD HMS Odessy and CSGold housing and card access softwares -Reorganized department file share -Created and updated new website using dotCMS content management system

    • United States
    • Civic and Social Organizations
    • 700 & Above Employee
    • Assistant Program Director
      • Oct 2009 - Aug 2010

      -Created employee training and policy manual -Assisted in developing new programs for participants -Responsible for payroll and all related human resources activities -Oversaw 10 program areas staffed by 80 individuals. -Conducted camp-wide flag ceremonies and fire bowls. -Designed off-season program to increase revenue of camp during non-summer camp season. -Created employee training and policy manual -Assisted in developing new programs for participants -Responsible for payroll and all related human resources activities -Oversaw 10 program areas staffed by 80 individuals. -Conducted camp-wide flag ceremonies and fire bowls. -Designed off-season program to increase revenue of camp during non-summer camp season.

Education

  • University of North Carolina at Charlotte
    Doctor of Education - EdD, Higher Education/Higher Education Administration
    2019 - 2023
  • Clemson University
    Master of Education (M.Ed.), Counselor Education/Student Affairs Administration
    2014 - 2016
  • Central Michigan University
    Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
    2009 - 2014
  • University of North Carolina at Charlotte
    Post-Masters Certificate, College/University Teaching
    2020 - 2023

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