Administrative Assistant

• Aug 2018 - May 2020

Customer Service Representative

• Oct 2014 - May 2018

• Managing customer financial accounts and records • Creating and dispatching job orders electronically and via telephone • Prepare, process and input customer invoices • Effectively managing high call volumes • Scheduling appointments based on customer requests • Working closely with colleagues to ensure high customer satisfaction • Resolving customer complaints over the phone • Properly using telephone techniques while utilizing listening skills to identify customer needs Show less

Medical Assistant Extern

• Apr 2014 - May 2014

• Accurately obtained patient vital signs and patient history • Performed urinalysis, audio, and visual testing • Roomed patients properly • Cleaned exam rooms after each patient • Prepared charts for the doctor • Scheduled patient appointments and properly used telephone techniques • Accurately verified patient eligibility • Accurately obtained patient vital signs and patient history • Performed urinalysis, audio, and visual testing • Roomed patients properly • Cleaned exam rooms after each patient • Prepared charts for the doctor • Scheduled patient appointments and properly used telephone techniques • Accurately verified patient eligibility

Cashier

• May 2009 - Apr 2013

• Properly received and delivered customer orders • Efficiently used verbal and nonverbal communication • Effectively managing high call volumes and call routing. • Performed cleaning tasks daily • Properly received and delivered customer orders • Efficiently used verbal and nonverbal communication • Effectively managing high call volumes and call routing. • Performed cleaning tasks daily