🏆Shawn Cloete

Managing Partner : Teamphoria EMEA at Teamphoria
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Contact Information
us****@****om
(386) 825-5501
Location
City of Cape Town, Western Cape, South Africa, ZA
Languages
  • Afrikaans Native or bilingual proficiency
  • English Native or bilingual proficiency

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Christopher Wall

As Information Systems Manager for Equra Health, I had the the pleasure of working directly with Shawn in his capacity as IT Infrastructure Manager. During this time the company was going through a number of rapid changes and the IS Department and IT Department were under extreme pressure to adapt to these changes as well as the increasing demand. Due to this and the natural dependency between our two departments were were required to work directly together and find innovative solutions to this changing environment. In addition to this, Shawn and myself were responsible for working on a number of strategic projects as well as defining and guiding our teams to our strategic goals. Shawn was liked by all employees and comfortable at communicating at all levels, he was efficient and determined in achieving his goals and I would not hesitate in recommending Shawn for a similar role.

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Credentials

  • Grade E
    The Private Security Industry Regulatory Authority (PSIRA)
    Jan, 2017
    - Nov, 2024
  • Associate Membership
    Institute of Directors in Southern Africa
    Jun, 2016
    - Nov, 2024
  • CCNA (Cisco Certified Network Associate)
    Torque-IT
    May, 2008
    - Nov, 2024
  • MCSE
    Microsoft
    Apr, 2005
    - Nov, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Apr, 2004
    - Nov, 2024
  • IBM AS400 administrator and programmer
    IBM

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Managing Partner : Teamphoria EMEA
      • May 2021 - Present

      Teamphoria's Mission is to help organisations measure and improve Staff engagement, Organisational culture and tie those two KPI's to performance so that managers and leadership can have more meaningful, data-filled conversations to help grow and improve staff. Throughout the pandemic, the constant feedback and communication at all levels through technology and an activity feed, has caused organisations to search for solutions like ours. Teamphoria's all-inclusive approach in bringing together the 3 KPI's has fueled international success in over 80 countries. Show less

    • African Managing Partner
      • Aug 2018 - Present

      Teamphoria is the most cutting edge solution for your most important asset. Your people. Teamphoria is software that can help grow productivity by up to 2X, decrease staff turnover by 37%, and decrease absenteeism. It leverages showing appreciation for things done well throughout the day and ties them to core values, allows your team members to communicate in forums, allows leadership to send push notification announcements, sends pulse surveys and ties it all to what matters, Performance reviews and goals. Click here to view a short Demo video: https://www.youtube.com/watch?v=2ClDa9J5_2s We provide the tools and insight for organisations to create and maintain an effective employee value proposition (experience)Why Organisations Should Care:Employee: Employees’ connection with their Organisation determines their level of discretionary effort in bringing the company mission, vision and values to life.Employer: A strategically designed EVP (Employee Value Prop (Experience)) attracts, retains, engages and motivates employees to drive business success. Show less

    • South Africa
    • Business Consulting and Services
    • Founder
      • Jun 2017 - Present

      STRATEGIC ADVISORY THAT CREATIVELY INSPIRES NEW THINKING We unlock growth potential in a digital world by aligning your strategy, people, technology and customers to create maximum value for all stakeholders. STRATEGIC ADVISORY THAT CREATIVELY INSPIRES NEW THINKING We unlock growth potential in a digital world by aligning your strategy, people, technology and customers to create maximum value for all stakeholders.

    • General Manager
      • Sep 2015 - May 2017

    • South Africa
    • Accounting
    • 1 - 100 Employee
    • Business Development
      • Sep 2014 - Aug 2015

      Established in 2001, is an Information Technology (IT) company focusing on implementation and support of Business Management Systems (BMS) and associated services (ERP support). Enovate uses people, processes and technologies to craft tailored Business Management Systems and entrench such systems through quality project execution, creating digital business operations enhancing efficiency and effectiveness within the client’s business causing disruption to its business sector, ensuring a sustainable competitive advantage enabling rapid growth of its bottom line. Show less

    • Hospitals and Health Care
    • 1 - 100 Employee
    • IT Infrastructure Manager
      • Jul 2012 - Sep 2014

      Part "National IT infrastructure manager" and part "IT service delivery manager", in this role, i provided leadership, coaching and guidance to my staff and established a national service desk which supported our clients. i also was responsible for R&D, all IT hardware,software, LAN/WAN infrastructure and statutory reporting. Part "National IT infrastructure manager" and part "IT service delivery manager", in this role, i provided leadership, coaching and guidance to my staff and established a national service desk which supported our clients. i also was responsible for R&D, all IT hardware,software, LAN/WAN infrastructure and statutory reporting.

  • Brolton Pty Ltd
    • Tyger Valley Water Front
    • IT General Manager
      • Apr 2008 - Apr 2012

      Part "Business development manager" and part IT manager, in this role, i delegated roles and responsibilities to the staff. Worked on various projects such as controlled financial management migrations, Implementation of Help Desks to improve client service and relations, Project Leader, TCN – set up VPN to TCN (Pty) Ltd’s head office in Holland. I also frequently held on-site client consultations, conducting initial needs assessments, costing, quotations and price negotiations. I later became the departmental representative at marketing functions including Men’s Health fashion shows and clients’ golf days. Show less

    • United Kingdom
    • Mining
    • 1 - 100 Employee
    • Infrastructure Manager/Co-ordinator
      • Sep 2005 - Mar 2008

      Selected to installed the first DTC Enterprise Blackberry server in South Africa. Became lead role in redesigning of the network infrastructure (from Tokenring to Cat5) and held the following responsibilities: • Motivating and controlling IT departmental budget of R3 Million • Management, motivation and training of a Help Desk Officer and a User Support Officer • Compilation of individual staff development plans, allocation of workloads, quality control on all work processed • Disaster and risk management planning and implementation • Controlling daily system back-ups • Implemented new Help Desk program • Sub-contractor management where required • Purchasing of relevant equipment and peripherals • Overseeing stock control and stock takes • Departmental asset management • Project Leader Business Continuity (one year): drew up and implemented all departmental procedures • Project Leader OM8 : installation of wireless network for ± 60 Users • Project Leader : upgrade from AS400 server to new AS400 system • Departmental Project Leader : installation and configuration of two SQL servers • Project Leader : installation of video conferencing facilities • All related administration, record keeping and reporting Show less

    • United Kingdom
    • Retail Luxury Goods and Jewelry
    • 700 & Above Employee
    • Network Admin and Support Officer
      • Mar 2002 - Aug 2004

      • Roll-out of refurbished and repaired PCs/printers/network switches etc. AD account management. • Help desk, on-site and remote support of shared services (Head Office, Kimberley Mines) • Roll-out of refurbished and repaired PCs/printers/network switches etc. AD account management. • Help desk, on-site and remote support of shared services (Head Office, Kimberley Mines)

Education

  • Stellenbosch University/Universiteit Stellenbosch
    Bachelor's Degree, Business Administration and Management, General
    2014 - 2019
  • Damelin
    Post Graduate Diploma in Business Administration (PDBA), Business Administration and Management, General
    2006 - 2006
  • Prometric microsoft
    Microsoft Certified Systems Engineer (MCSE), Computer Systems Networking and Telecommunications
    2004 - 2006
  • Damelin
    Diploma, in Information Technology
    2001 - 2002
  • Northern Cape High
    High School, Business/Managerial Economics
    1998 - 2000
  • Kimberley Boys High
    High School
    1996 - 1998

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