Shawna Sanders
Program Development Manager at Stepabroad- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Rudy Becker
Shawna is a highly-skilled multilingual international project manager with extensive experience growing ideas from concept to profitable launch. Her ability to simultaneously balance responding to crises, preparing budgets, supporting educational programming, leading community development, and managing diverse staff is particularly impressive. Shawna is an inspiring leader who goes above and beyond to support the needs of her team members. Shawna first worked for me as Peru Country Field Manager at Global Leadership Adventures and received successive promotions each season. Her approachable personality, kind demeanor, sharp business acumen, and positive attitude made her a joy to work with. Shawna is the ultimate problem solver who thrives at connecting people and resources in the most efficient and cost-effective way possible. Not only is Shawna a dedicated and always reliable team member but she is a kind and positive person who uplifts teams to perform their best. Shawna is highly respected by the teams she manages and is intentional and thoughtful in every aspect of her work. I would highly value the opportunity to work closely with Shawna in the future. She has my very highest of recommendations.
Peter Mombaur
Shawna is an amazing project / program manager. She combines excellent people management, problem solving and detail project management skills. She is also a very concise communicator who brings out the core message and decision making points clearly. Her commitment to organisational success is equally outstanding. We are very eager to have Shawna back on our team soonest once International programming is viable again!!
Rudy Becker
Shawna is a highly-skilled multilingual international project manager with extensive experience growing ideas from concept to profitable launch. Her ability to simultaneously balance responding to crises, preparing budgets, supporting educational programming, leading community development, and managing diverse staff is particularly impressive. Shawna is an inspiring leader who goes above and beyond to support the needs of her team members. Shawna first worked for me as Peru Country Field Manager at Global Leadership Adventures and received successive promotions each season. Her approachable personality, kind demeanor, sharp business acumen, and positive attitude made her a joy to work with. Shawna is the ultimate problem solver who thrives at connecting people and resources in the most efficient and cost-effective way possible. Not only is Shawna a dedicated and always reliable team member but she is a kind and positive person who uplifts teams to perform their best. Shawna is highly respected by the teams she manages and is intentional and thoughtful in every aspect of her work. I would highly value the opportunity to work closely with Shawna in the future. She has my very highest of recommendations.
Peter Mombaur
Shawna is an amazing project / program manager. She combines excellent people management, problem solving and detail project management skills. She is also a very concise communicator who brings out the core message and decision making points clearly. Her commitment to organisational success is equally outstanding. We are very eager to have Shawna back on our team soonest once International programming is viable again!!
Rudy Becker
Shawna is a highly-skilled multilingual international project manager with extensive experience growing ideas from concept to profitable launch. Her ability to simultaneously balance responding to crises, preparing budgets, supporting educational programming, leading community development, and managing diverse staff is particularly impressive. Shawna is an inspiring leader who goes above and beyond to support the needs of her team members. Shawna first worked for me as Peru Country Field Manager at Global Leadership Adventures and received successive promotions each season. Her approachable personality, kind demeanor, sharp business acumen, and positive attitude made her a joy to work with. Shawna is the ultimate problem solver who thrives at connecting people and resources in the most efficient and cost-effective way possible. Not only is Shawna a dedicated and always reliable team member but she is a kind and positive person who uplifts teams to perform their best. Shawna is highly respected by the teams she manages and is intentional and thoughtful in every aspect of her work. I would highly value the opportunity to work closely with Shawna in the future. She has my very highest of recommendations.
Peter Mombaur
Shawna is an amazing project / program manager. She combines excellent people management, problem solving and detail project management skills. She is also a very concise communicator who brings out the core message and decision making points clearly. Her commitment to organisational success is equally outstanding. We are very eager to have Shawna back on our team soonest once International programming is viable again!!
Rudy Becker
Shawna is a highly-skilled multilingual international project manager with extensive experience growing ideas from concept to profitable launch. Her ability to simultaneously balance responding to crises, preparing budgets, supporting educational programming, leading community development, and managing diverse staff is particularly impressive. Shawna is an inspiring leader who goes above and beyond to support the needs of her team members. Shawna first worked for me as Peru Country Field Manager at Global Leadership Adventures and received successive promotions each season. Her approachable personality, kind demeanor, sharp business acumen, and positive attitude made her a joy to work with. Shawna is the ultimate problem solver who thrives at connecting people and resources in the most efficient and cost-effective way possible. Not only is Shawna a dedicated and always reliable team member but she is a kind and positive person who uplifts teams to perform their best. Shawna is highly respected by the teams she manages and is intentional and thoughtful in every aspect of her work. I would highly value the opportunity to work closely with Shawna in the future. She has my very highest of recommendations.
Peter Mombaur
Shawna is an amazing project / program manager. She combines excellent people management, problem solving and detail project management skills. She is also a very concise communicator who brings out the core message and decision making points clearly. Her commitment to organisational success is equally outstanding. We are very eager to have Shawna back on our team soonest once International programming is viable again!!
Experience
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Stepabroad
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Canada
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Travel Arrangements
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1 - 100 Employee
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Program Development Manager
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Feb 2021 - Present
Stepabroad is a Recognized Organization with the Government of Canada's International Experience Canada program. We seek to promote the personal and professional development of young Canadians through meaningful working holiday and internship experiences around the world. Stepabroad is a Recognized Organization with the Government of Canada's International Experience Canada program. We seek to promote the personal and professional development of young Canadians through meaningful working holiday and internship experiences around the world.
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Terra Education
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United States
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Education Administration Programs
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1 - 100 Employee
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Regional Director of Programs
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2017 - 2020
Leading South America operations for experiential education company focused on youth development.I was brought on board in 2017 to restructure program operations and improve the quality of program offerings. In 3 years, I have built out and launched 4 completely new program sites, and have renovated 2 existing programs to increase our student enrolment capacity in South America by 200%.Key Achievements:-Developed 4 novel service learning programs for secondary aged teens in South America on a 6-9 month timeline with resulting average 5.5/6 student satisfaction rating-Recruited, trained and coached 100+ local Peruvian staff members to 90% approval rating-Itemized total annual budget of USD$500,000 and raised program profit margins by 10%-Developed risk management oversight framework and vetting standards to improve safety on programs-Delivered exceptional customer service to over 400 families per year including 24/7 on call support
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Casa de las Olas
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Mexico
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Hospitality
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Operations Manager
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2016 - 2017
Directed operations for exclusive eight-suite Platinum LEED awarded eco-resort in Tulum, Mexico. Maximized reservation scheduling to allow for 90% average high season occupancyRaised guest experience score on Trip Advisor to 5/5 with bespoke serviceCreated engaging social media content, leading to award of AFAR Magazine’s Best Beach Hotel 2017 Directed operations for exclusive eight-suite Platinum LEED awarded eco-resort in Tulum, Mexico. Maximized reservation scheduling to allow for 90% average high season occupancyRaised guest experience score on Trip Advisor to 5/5 with bespoke serviceCreated engaging social media content, leading to award of AFAR Magazine’s Best Beach Hotel 2017
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Latin America For Less / Peru For Less
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United States
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Leisure, Travel & Tourism
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1 - 100 Employee
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Travel Consultant
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2015 - 2016
Designed South America wide customized travel itineraries for budget to luxury clients using consultative sales processClosed 200+ groups per year with average monthly gross sales over $60,000Implemented interactive on-boarding system for new hiresControlled itemized pricing and payment collection for all traveling groups
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Operations Supervisor
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2013 - 2015
Led Cusco Operations team for a top travel agency providing customized services in Cusco and Machu PicchuExecuted complex and time sensitive logistics (hotels, transport, guides, entrance tickets) for over 2,000 clients per yearPlanned payments and maintained accounts for 50+ local vendorsHeaded 24/7 emergency response line providing proactive problem solving to travellers
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Education
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2003 - 2007
Whitman College
Bachelor of Arts - BA, Biology, General
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