Experience

Crittenton Centers

• United States
• Individual and Family Services
• 1 - 100 Employee

• Prevention Initiative Supervisor

  • May 2022 - Present



Abilities Plus Inc

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Parent Educator and Early Intervention Coordinator

  • Nov 2019 - May 2022

  Approves purchase requisitions, leave requests, time sheets, mileage sheets, expenses, recertification forms and Professional Development Plans. Takes part in the hiring/dismissal of staff. Writes annual grant application and proposed budget. Provides orientation and continued mentoring/support for new parent educators. Coordinates and leads staff meetings and reflective supervision. Conducts annual performance evaluation of each parent educator and observes them on a home visit. Completes Quality Standards for Abilities Plus, Parents as Teachers and ISBE. Review Family Case files for accuracy, completeness and overall quality. Publish monthly newsletter and other marketing material for recruitment. Participate in community screenings. Participate in the Advisory Committee, Admissions, Safety, and Case Review meetings. Show less



Nova Scotia Community College - NSCC

• Canada
• Higher Education
• 700 & Above Employee

• Daycare Teacher

  • Aug 2012 - Nov 2019

  Responsible for managing and over-seeing a class of multiple children and making sure they are properly and thoroughly equipped with a variety of materials to explore in learning activities and imaginary play throughout the day. In my role as a teacher on a daily basis I maintain a developmentally appropriate environment for all children in class. Responsible for the planning and coordination of all field trips for the entire school program. Selected Accomplishments: ♦ Successfully developed a Kindergarten Preparation Learning Curriculum ♦ Developed and implemented a successful lunchtime program schedule ♦ 100 percent school safety compliance 2013, 2014, and 2015 Show less



Fusion Salon and Spa

• Davenport, Iowa Area

• Customer Service Representative

  • Jan 2011 - Dec 2013

  Managed the front of the salon and was the first point of contact for all customers coming in to the Salon. I was responsible for greeting visitors and responding to telephone inquiries and requests for salon information. Responsible for scheduling and organizing appointments for all personnel in the salon. I was the single point of contact for all vendors and organized their work on a daily basis throughout the Salon. Handled businessorientated activities on a daily basis from faxes, outgoing and incoming correspondences, as well as Complex Customer-Service issues. Selected Accomplishments: ♦Award from the General Manager of the Salon for Exemplary Customer Service on a daily basis ♦Never miscoded an appointment with my entire tenure ♦100 percent compliance with Vendor Sign in Log ♦Created a spreadsheet for Stylists in the shop to help them see their upcoming appointments in a more organized, clean, and readable hard document Show less



Home Daycare Provider

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Childcare Provider

  • Jan 2010 - Sep 2012

  Successfully maintained a safe play environment and monitored children’s play activities. Communicated on a daily basis with the children’s parents about the activities and curriculum for the week. I was responsible for daily observations on children’s behavior patterns, while as supporting the children’s emotional and social development. Selected Accomplishments: ♦ Positive Survey Results from Parent Satisfaction Survey Successfully maintained a safe play environment and monitored children’s play activities. Communicated on a daily basis with the children’s parents about the activities and curriculum for the week. I was responsible for daily observations on children’s behavior patterns, while as supporting the children’s emotional and social development. Selected Accomplishments: ♦ Positive Survey Results from Parent Satisfaction Survey



Portrait Innovations

• United States
• Civic and Social Organizations
• 200 - 300 Employee

• PHOTOGRAPHER/ASSISTANT SALES MANAGER

  • Sep 2007 - Nov 2009

  On a daily basis responsible for creating an excellent customer service experience through creating photofriendly, unique, creative, experiences and moments. Highly focused on daily store profits through suggestive selling with each and every single customer interaction. Trained a staff of employees on company programs and company profit-margin models. Along with the Store Manager as the Assistant Manager I was responsible for overseeing the daily operations and functions of the location- such as supply ordering, vendor contracts, hiring decisions, deposits, store training compliance, and profit margins. Alongside the Store Manager I helped develop, coach, train, and recruit talent to ensure the store’s success and profitability. Selected Accomplishments: ♦# 1 in the district in 2009 and 2010 for Year over Year Sales ♦#1 in the district for A.T.P (Average Ticket Price) for the entire 2009 year ♦# 1 in the district for shrink (Top 10% in the entire company) Show less