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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Clerical Assistant
      • Jun 2012 - Present

      Performing mobile calling to donors using exceptional customer service skills Preparing publicity packets and flyers for blood drives Performing general clerical duties as needed

    • Clerical Assistant
      • 2012 - Present

      Customer service doing mobile calling asking donors to donate their blood and reminding them of current blood jobs. General office duties including filing, copying and preparing of publicity packets. typing of correspondance.

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Administrative Assistant
      • Jun 2008 - Jan 2010

      Prepared mail merge, reports, and various correspondence. Performed research and inquiries through the Internet. Prepared & maintained 500 employee files. Orientation & processing of new employee documents and performing employee annual & bi-annual paperwork. Created employee Class A & B gaming license badges. Record keeping of emplyee gaming license fees including bank deposits. Answered phones & scheduled appointments. Processed mail and ordered office supplies.

    • Administrative Assistant
      • Jun 2008 - Jan 2010

      Performed administrative support for Director and staff of Gaming Commission in large casino. Coordinated and managed multiple priorities and projects. Prepared mail merge, reports, and various correspondences using MS Word & preparation of spreadsheets tracking important information. Successfully managed, maintained, & prepared over 500 employee confidential files. Maintained confidential records including FBI, NIGC, &… Show more Performed administrative support for Director and staff of Gaming Commission in large casino. Coordinated and managed multiple priorities and projects. Prepared mail merge, reports, and various correspondences using MS Word & preparation of spreadsheets tracking important information. Successfully managed, maintained, & prepared over 500 employee confidential files. Maintained confidential records including FBI, NIGC, & state reports. Orientation & processing of new employee documents including performing annual & bi-annual updates. Responsible for creating employee badges for Class A & B Gaming license including processing & record keeping of Gaming license fees and deposits. Answered phones & scheduled appointments. Processed incoming & outgoing mail and ordering & maintaining of supplies.

    • United States
    • Hospitals and Health Care
    • Customer Service Representative
      • Jul 2006 - Dec 2007

      Worked at front desk checking patients in/out for appointments. Scheduled patient appointments and tests. Performed patient admitting & registration. Prepared & maintained confidential patient charts & records. Answered multi-phone line and directed calls. Processed mail and ordered supplies.

    • Customer Service Rep/Unit Secretary
      • Jul 2006 - Dec 2007

      Worked at front window checking patients in/out for scheduled appointments including scheduling patients for referrals and tests as needed. Performed patient admitting & registration and assisted in patient billing. Prepared & maintained confidential patient charts & records including researching for patient test results and processing doctor’s orders & dictation. Answered phones & directed calls appropriately. Processed… Show more Worked at front window checking patients in/out for scheduled appointments including scheduling patients for referrals and tests as needed. Performed patient admitting & registration and assisted in patient billing. Prepared & maintained confidential patient charts & records including researching for patient test results and processing doctor’s orders & dictation. Answered phones & directed calls appropriately. Processed incoming & outgoing mail and maintained & ordering of office supplies.

    • United States
    • Administration of Justice
    • 1 - 100 Employee
    • Court Clerk I/Extra Help
      • Jun 2005 - Oct 2006

      Filed & processed new complaints from District Attorney office. Performed destruction of confidential court records & files. Prepared judges court calendar. Assisted clients in payment of fines & fees. Assisted general public on phone & in person regarding confidential matters. Filed confidential documents in various departments.

    • Claims Processor
      • Aug 2002 - May 2004

      Processed medical claims using Explanation of Benefits through a third party administrator. Assisted & researched client high deductible accounts. Answered phones, processed mail, and maintained & ordered office supplies.

Education

  • Butte College
    Associate of Science (A.S.), Medical Office Administration
    2010 - 2013
  • Butte College
    Associate of Science (A.S.), Administration of Justice
    2005 - 2007
  • Cheonggang Academy
    A.S, Social & Behavioral Science
  • Butte Community College
    A.S, Medical Office Administration
  • Butte Community College
    A.A, Administration of Justice

Community

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