Shawn Zanco

Integrated Services Case Manager at Community Resource Center
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Credentials

  • Registered Behavior Technician (RBT)
    Autism Partnership Foundation
    Jan, 2020
    - Oct, 2024

Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Integrated Services Case Manager
      • Jul 2021 - Present

      Provide information, guidance, emergency services, basic crisis intervention and eligibility screening for participants and those requesting assistance from CRC and other programs. Manage assigned case load and provide formal and informal case management services. Participate in activities directly related to contract outcomes including administration of housing and shelter programs, leading groups/workshops, and administering benefits application assistance to ensure contract compliance and outcomes are met. Perform service advocacy on behalf of participants and research, network, and attend meetings with other community agencies/resources. Maintain accurate and complete physical and electronic records as required. Show less

    • United States
    • Primary and Secondary Education
    • 300 - 400 Employee
    • Instructional Assistant – Special Education/Behavioral Intervention
      • Aug 2019 - Dec 2021

      Deliver direct behavioral intervention using both verbal and hands-on methods to identified students. Perform a variety of clerical duties, such as typing, keeping records, duplicating and developing materials for instructional staff. Attend and assist students with physical needs and develop self-help skills. Assist the instructional staff in developing and carrying out behavioral programs for special education students who are autistic or have behavior that is physically or verbally aggressive or non-compliant. Show less

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Homeless Outreach Coordinator/Case Manager
      • Jan 2018 - Oct 2019

      Link participants to primary care, dental care, vision care, hearing care, mental health, addiction and recovery, food, clothing, housing, homeless prevention, communication, transportation, employment, SSI, SSD, Medical, CAPP and financial services. Provide case management services for homeless individuals by assessing needs, developing and monitoring case plans, connecting individuals with community resources and advocating for participants. Link participants to primary care, dental care, vision care, hearing care, mental health, addiction and recovery, food, clothing, housing, homeless prevention, communication, transportation, employment, SSI, SSD, Medical, CAPP and financial services. Provide case management services for homeless individuals by assessing needs, developing and monitoring case plans, connecting individuals with community resources and advocating for participants.

    • Office Manager
      • Aug 2013 - Jul 2018

      Successfully run and maintain a small office. Responsible for administration, AP/AR, data entry, filing, invoicing, and customer service. Successfully run and maintain a small office. Responsible for administration, AP/AR, data entry, filing, invoicing, and customer service.

    • Bookkeeper
      • Jun 2010 - Aug 2016

      Work closely with CEO to manage financial accounts for 25 clients. Data entry, reconciling, AP/AR, running reports, working closely with clients using QuickBooks and Microsoft Office. Work closely with CEO to manage financial accounts for 25 clients. Data entry, reconciling, AP/AR, running reports, working closely with clients using QuickBooks and Microsoft Office.

Education

  • National University
    Master's degree, Applied Behavior Analysis
    2020 - 2022
  • University of Phoenix
    Bachelor's degree, Human Services
    2016 - 2019
  • Maric College
    Associate's degree, Legal Assistant/Paralegal
    2003 -

Community

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