Experience

Lifion by ADP

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• ADP implemenation consultant

  • Feb 2021 - Present



FosterThomas

• United States
• Human Resources Services
• 1 - 100 Employee

• Implementation Consultant

  • Nov 2020 - Feb 2021



PayTech

• United States
• Human Resources
• 100 - 200 Employee

• Project Manager

  • Mar 2019 - Nov 2020

  • Collaborate with client executives, department heads, outside vendors, HR and payroll management, to facilitate and execute change management • Research and analyze company systems and processes via one-on-one interviews, online screenings, system and document reviews, identifying legal and financial inconsistencies, potential fraud, process inefficiencies. • Oversee and execute full scale implementation of new or redesigned human capital management systems for companies , consolidating… Show more • Collaborate with client executives, department heads, outside vendors, HR and payroll management, to facilitate and execute change management • Research and analyze company systems and processes via one-on-one interviews, online screenings, system and document reviews, identifying legal and financial inconsistencies, potential fraud, process inefficiencies. • Oversee and execute full scale implementation of new or redesigned human capital management systems for companies , consolidating HR and payroll processes and boosting company productivity • Lead project team members and critical stakeholders to improve project outcomes • Assist clients with compliance ,federal, state, and local tax and labor laws, showcasing a deep and diverse knowledge of accounting and finances, HR best practices, and legal codes • Develop relationships with clients, securing long-term partnerships with clients • Supervise payroll processing and HR functions for clients, company management and maintaining company and employee confidentiality • Manage payroll issues as they arise, displaying extreme flexibility while achieving project deliverables under tight budgets and time constraints. Show less



ADP

• United States
• Human Resources Services
• 700 & Above Employee

• Implementation Consultant

  • Oct 2013 - Mar 2019

  Responsible for the quality implementation and set up of ADP's payroll solution to meet client and HR business requirements •Analyze and understand the client's payroll needs in order to properly setup the ADP's data base •Testing, and validation with the client before participating in the first 'LIVE' payroll processing run •Managing various accounts from project initiation to close by supporting the client through all phases of the implementation •Managing project risks and… Show more Responsible for the quality implementation and set up of ADP's payroll solution to meet client and HR business requirements •Analyze and understand the client's payroll needs in order to properly setup the ADP's data base •Testing, and validation with the client before participating in the first 'LIVE' payroll processing run •Managing various accounts from project initiation to close by supporting the client through all phases of the implementation •Managing project risks and escalations to resolution •Respecting project time lines.

• Relationship Manager-Client Services

  • Aug 2009 - Oct 2013

  •Reactively, Proactively engage clients at risk of leaving ADP •Oversee activities that support client retention in these areas: Proactive outreach, Service related issues, Pricing issues, Surveys •Responsible for retaining business by working with client, Clients Service's and ADP Management to Resolve any issues that might have led client to leave. •Managing project risks and escalations to resolution •Respecting project time lines.

• Field Service Manager

  • Jan 2001 - Jul 2009

  *Manage and coordinate, project manage for my client base. *Responsible for regularly scheduled on site visits, audit with multiple levels of client organization from Payroll/HR to C Level Management. *Accountable for client retention and overall satisfaction, to ensure MAS region met Financial goals. *Report trends to Mas Leadership on quarterly basis.

• Client Services

  • Sep 1989 - Dec 2000