Experience

Cirrus Asset Management Inc.

• United States
• Real Estate
• 100 - 200 Employee

• Information Technology Security Specialist

  • Oct 2017 - Present

  Woodland Hills

• IT Specialist

  • Oct 2017 - Present

  Greater Los Angeles Area



Medical Management Consultant Inc (MMC)

• IT Specilist

  • Feb 2012 - Oct 2017

  Greater Los Angeles Area Support, Install, Diagnose, configure and update software and hardware systems. Coordinate via phone and email with customer to determine functional requirements and determine technical solutions. Assist in development and enhancement of IT systems and software for new and existing users. Analyze and perform troubleshoot on computer systems (Laptops) and perform required repairs and modifications on system and document all upgrade and modifications to system and maintain… Show more Support, Install, Diagnose, configure and update software and hardware systems. Coordinate via phone and email with customer to determine functional requirements and determine technical solutions. Assist in development and enhancement of IT systems and software for new and existing users. Analyze and perform troubleshoot on computer systems (Laptops) and perform required repairs and modifications on system and document all upgrade and modifications to system and maintain user information. Install and configure all client software and hardware and train customers to use programs appropriately and provide back up support Training and managing Staff issues. Test, implement, document and maintain software and Hardware Arranging the repair of any broken hardware within manufacturer's warranty Install local area network cabling systems and equipment such as network interface cards, hubs and switches. Report system downtime and performance issues to Manager Handle customer support calls in a timely and accurate manner Plan and complete daily assigned tasks within deadlines Assist end users through phone on all hardware, software and network issues and monitor and resolve all IT requests within required time frame and provide training to staff to assist in all IT equipment set up Maintain problem documentations and their resolution procedures for reference procedures. Maintain confidentiality and security of company documents and customers. Recommend process improvements to ensure system reliability, scalability, security, integrity and performance. Show less



PC Fix IN LA

• IT Specialist

  • Sep 2005 - Feb 2012

  Greater Los Angeles Area Backing up system information and troubleshooting and remove viruses, Install windows 2000, xp,vista,7 and drivers Install necessary software for desktop pc and laptops Repair or Change broken parts in computers and install new parts, Get image of system after completing windows and driver installation Identify and resolve technical problems, Setup outlooks and network printer, Instal wireless communications instruments and wifi tools, Design and maintains of company… Show more Backing up system information and troubleshooting and remove viruses, Install windows 2000, xp,vista,7 and drivers Install necessary software for desktop pc and laptops Repair or Change broken parts in computers and install new parts, Get image of system after completing windows and driver installation Identify and resolve technical problems, Setup outlooks and network printer, Instal wireless communications instruments and wifi tools, Design and maintains of company website. Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems. Used ticketing systems to manage and process actions taken. Created cases and claims for damaged, lost or displaced packages. Provided base level IT support to non-technical personnel within the business Show less