Experience

Federal Home Loan Bank of Topeka

• Financial Services
• 100 - 200 Employee

• Senior Project Manager

  • Jun 2023 - Present



Pearson Solutions LLC and Triple I Corporation

• Lawrence, Kansas, United States

• Management Consultant

  • Aug 2022 - Jun 2023

  Management Consulting in Agile Management Consulting in Agile



U.S. Bank

• United States
• Banking
• 700 & Above Employee

• Lead of Business Agility Office

  • May 2019 - Jun 2022

  Led the strategic partnership between Wealth Management and Mortgage and Intranet Strategy. Led a Steering Committee of Wealth Management executives and lead a team of Project Managers / Scrum Masters Led the strategic partnership between Wealth Management and Mortgage and Intranet Strategy. Led a Steering Committee of Wealth Management executives and lead a team of Project Managers / Scrum Masters



RBC

• Canada
• Banking
• 700 & Above Employee

• Program Manager & Sr. Scrum Master

  • Mar 2015 - Apr 2019

  As a Senior Scrum Master led a new initiative to transition low complexity RBC clients to a new centralized team that is focused on client service while providing focused advice and lower fees. Reported to the Head of Client Segmentation and was responsible for all aspects of the program activities including strategy, technology, reporting, compensation, change management, communication, and telephony. Also, led major program as Program Manager & Agile Scrum Master to improve the RBC… Show more As a Senior Scrum Master led a new initiative to transition low complexity RBC clients to a new centralized team that is focused on client service while providing focused advice and lower fees. Reported to the Head of Client Segmentation and was responsible for all aspects of the program activities including strategy, technology, reporting, compensation, change management, communication, and telephony. Also, led major program as Program Manager & Agile Scrum Master to improve the RBC Client Experience - both online and mobile . Four Scrum teams worked on the project and team members were located in Minneapolis, Toronto, and offshore in India. Program utilized the SAFe methodology for Scaled Agile. The initial MVP of client self service was successfully and set the stage for next 18 months to 2 years of work. In 2015-2016 led a $12M+ Client Onboarding program that included 5 major releases. Show less As a Senior Scrum Master led a new initiative to transition low complexity RBC clients to a new centralized team that is focused on client service while providing focused advice and lower fees. Reported to the Head of Client Segmentation and was responsible for all aspects of the program activities including strategy, technology, reporting, compensation, change management, communication, and telephony. Also, led major program as Program Manager & Agile Scrum Master to improve the RBC… Show more As a Senior Scrum Master led a new initiative to transition low complexity RBC clients to a new centralized team that is focused on client service while providing focused advice and lower fees. Reported to the Head of Client Segmentation and was responsible for all aspects of the program activities including strategy, technology, reporting, compensation, change management, communication, and telephony. Also, led major program as Program Manager & Agile Scrum Master to improve the RBC Client Experience - both online and mobile . Four Scrum teams worked on the project and team members were located in Minneapolis, Toronto, and offshore in India. Program utilized the SAFe methodology for Scaled Agile. The initial MVP of client self service was successfully and set the stage for next 18 months to 2 years of work. In 2015-2016 led a $12M+ Client Onboarding program that included 5 major releases. Show less



Aimia Inc

• Canada
• Capital Markets
• 200 - 300 Employee

• Senior Program Manager

  • Sep 2014 - Mar 2015

  Consultant - Program Manager • Senior Management Consultant that led a business transformation initiative for a leading Marketing Loyalty firm with 20+ Fortune 500 clients • Program objective was to migrate the portfolio of Aimia clients to a new technology solution while taking an opportunity to take a more strategic approach to capabilities offered • Responsible for creation and approval of a 5 year business case that demonstrated a multi-million dollar save • Led vendor MSA… Show more Consultant - Program Manager • Senior Management Consultant that led a business transformation initiative for a leading Marketing Loyalty firm with 20+ Fortune 500 clients • Program objective was to migrate the portfolio of Aimia clients to a new technology solution while taking an opportunity to take a more strategic approach to capabilities offered • Responsible for creation and approval of a 5 year business case that demonstrated a multi-million dollar save • Led vendor MSA contract negotiations to a successful conclusion Show less Consultant - Program Manager • Senior Management Consultant that led a business transformation initiative for a leading Marketing Loyalty firm with 20+ Fortune 500 clients • Program objective was to migrate the portfolio of Aimia clients to a new technology solution while taking an opportunity to take a more strategic approach to capabilities offered • Responsible for creation and approval of a 5 year business case that demonstrated a multi-million dollar save • Led vendor MSA… Show more Consultant - Program Manager • Senior Management Consultant that led a business transformation initiative for a leading Marketing Loyalty firm with 20+ Fortune 500 clients • Program objective was to migrate the portfolio of Aimia clients to a new technology solution while taking an opportunity to take a more strategic approach to capabilities offered • Responsible for creation and approval of a 5 year business case that demonstrated a multi-million dollar save • Led vendor MSA contract negotiations to a successful conclusion Show less



RBC

• Canada
• Banking
• 700 & Above Employee

• Management Consultant

  • Jun 2013 - Aug 2014

  Provided technology leadership to a performance reporting solution hosted my Morningstar. Key responsibilities included: 1. Moving project from Red to Green status. Key turn around activities included a comprehensive project plan, re-baseline of the budget, and improving the vendor relationship. 2. Led Steering Committee meetings with US Wealth senior leaders to make timely decisions and updates to project status. 3. Pilot and Rollout to approx 10,000 financial advisors and… Show more Provided technology leadership to a performance reporting solution hosted my Morningstar. Key responsibilities included: 1. Moving project from Red to Green status. Key turn around activities included a comprehensive project plan, re-baseline of the budget, and improving the vendor relationship. 2. Led Steering Committee meetings with US Wealth senior leaders to make timely decisions and updates to project status. 3. Pilot and Rollout to approx 10,000 financial advisors and assistants was successful with lower than projected support calls and no Sev 1 issues. Show less Provided technology leadership to a performance reporting solution hosted my Morningstar. Key responsibilities included: 1. Moving project from Red to Green status. Key turn around activities included a comprehensive project plan, re-baseline of the budget, and improving the vendor relationship. 2. Led Steering Committee meetings with US Wealth senior leaders to make timely decisions and updates to project status. 3. Pilot and Rollout to approx 10,000 financial advisors and… Show more Provided technology leadership to a performance reporting solution hosted my Morningstar. Key responsibilities included: 1. Moving project from Red to Green status. Key turn around activities included a comprehensive project plan, re-baseline of the budget, and improving the vendor relationship. 2. Led Steering Committee meetings with US Wealth senior leaders to make timely decisions and updates to project status. 3. Pilot and Rollout to approx 10,000 financial advisors and assistants was successful with lower than projected support calls and no Sev 1 issues. Show less



Ameriprise Financial Services, LLC

• United States
• Financial Services
• 700 & Above Employee

• Director - Technology

  • Aug 2011 - Mar 2013

  Technology Director • Won the Chairman's Award for technology efforts on a critical corporate initiative, Confident Retirement. This project was featured in Ameriprise TV commercials and print media. • Program Director of Client programs totaling $10 million in budget • Key focus was the overall Ameriprise Client Experience and related technology solutions – web and mobile to provide a digital Advisor experience for clients, and improvements to online trading and money movement •… Show more Technology Director • Won the Chairman's Award for technology efforts on a critical corporate initiative, Confident Retirement. This project was featured in Ameriprise TV commercials and print media. • Program Director of Client programs totaling $10 million in budget • Key focus was the overall Ameriprise Client Experience and related technology solutions – web and mobile to provide a digital Advisor experience for clients, and improvements to online trading and money movement • Responsible for program financials and allocation of funds to projects • Technology Leader for Social Media pilots – Facebook, Twitter, LinkedIn • Overall Responsibility for Top Coder – a large crowd-sourcing vendor utilized by Ameriprise Show less Technology Director • Won the Chairman's Award for technology efforts on a critical corporate initiative, Confident Retirement. This project was featured in Ameriprise TV commercials and print media. • Program Director of Client programs totaling $10 million in budget • Key focus was the overall Ameriprise Client Experience and related technology solutions – web and mobile to provide a digital Advisor experience for clients, and improvements to online trading and money movement •… Show more Technology Director • Won the Chairman's Award for technology efforts on a critical corporate initiative, Confident Retirement. This project was featured in Ameriprise TV commercials and print media. • Program Director of Client programs totaling $10 million in budget • Key focus was the overall Ameriprise Client Experience and related technology solutions – web and mobile to provide a digital Advisor experience for clients, and improvements to online trading and money movement • Responsible for program financials and allocation of funds to projects • Technology Leader for Social Media pilots – Facebook, Twitter, LinkedIn • Overall Responsibility for Top Coder – a large crowd-sourcing vendor utilized by Ameriprise Show less



SafeNet Consulting (now Eliassen Group)

• United States
• Information Technology & Services
• 1 - 100 Employee

• Director - Healthcare Solutions

  • Oct 2010 - Jul 2011

  • Led solution development of ICD-10 services, a key healthcare regulation • Account Management responsibility for employees working on healthcare related projects • Provided program leadership for UHG long term care team for National Sr. Director • Successfully implemented Healthcare Affordability Initiatives with primary goal of reducing nursing home readmissions, with cost save goal of $52 million • Completed successful transition from a TPA to providing key clinical functions… Show more • Led solution development of ICD-10 services, a key healthcare regulation • Account Management responsibility for employees working on healthcare related projects • Provided program leadership for UHG long term care team for National Sr. Director • Successfully implemented Healthcare Affordability Initiatives with primary goal of reducing nursing home readmissions, with cost save goal of $52 million • Completed successful transition from a TPA to providing key clinical functions in-house (intake, HCBS, prior authorization, utilization management, and discharge planning) • Delivered presentations to senior leadership at Governance meetings and Clinical committees Show less • Led solution development of ICD-10 services, a key healthcare regulation • Account Management responsibility for employees working on healthcare related projects • Provided program leadership for UHG long term care team for National Sr. Director • Successfully implemented Healthcare Affordability Initiatives with primary goal of reducing nursing home readmissions, with cost save goal of $52 million • Completed successful transition from a TPA to providing key clinical functions… Show more • Led solution development of ICD-10 services, a key healthcare regulation • Account Management responsibility for employees working on healthcare related projects • Provided program leadership for UHG long term care team for National Sr. Director • Successfully implemented Healthcare Affordability Initiatives with primary goal of reducing nursing home readmissions, with cost save goal of $52 million • Completed successful transition from a TPA to providing key clinical functions in-house (intake, HCBS, prior authorization, utilization management, and discharge planning) • Delivered presentations to senior leadership at Governance meetings and Clinical committees Show less



Security Health Plan

• Insurance
• 200 - 300 Employee

• Director EPMO

  • Apr 2010 - Sep 2010

  • Provided consulting services for two months, then became an FTE for a Wisconsin based regional health plan undertaking a multi-year, $35 million dollar investment in leading edge technology related to core administration, medical management, and sales & underwriting • Led the creation of a new Enterprise Project Management Office (EPMO) that provides oversight to business and technology projects, which included 10 employees • Negotiated contracts with Systems Integrator and software… Show more • Provided consulting services for two months, then became an FTE for a Wisconsin based regional health plan undertaking a multi-year, $35 million dollar investment in leading edge technology related to core administration, medical management, and sales & underwriting • Led the creation of a new Enterprise Project Management Office (EPMO) that provides oversight to business and technology projects, which included 10 employees • Negotiated contracts with Systems Integrator and software vendors • Acquired the necessary resources and managed the overall program that currently includes 80 FTE and consulting resources • Provided executive updates to SHP leadership and the Marshfield Clinic Board of Directors Show less • Provided consulting services for two months, then became an FTE for a Wisconsin based regional health plan undertaking a multi-year, $35 million dollar investment in leading edge technology related to core administration, medical management, and sales & underwriting • Led the creation of a new Enterprise Project Management Office (EPMO) that provides oversight to business and technology projects, which included 10 employees • Negotiated contracts with Systems Integrator and software… Show more • Provided consulting services for two months, then became an FTE for a Wisconsin based regional health plan undertaking a multi-year, $35 million dollar investment in leading edge technology related to core administration, medical management, and sales & underwriting • Led the creation of a new Enterprise Project Management Office (EPMO) that provides oversight to business and technology projects, which included 10 employees • Negotiated contracts with Systems Integrator and software vendors • Acquired the necessary resources and managed the overall program that currently includes 80 FTE and consulting resources • Provided executive updates to SHP leadership and the Marshfield Clinic Board of Directors Show less



Ameriprise Financial Services, LLC

• United States
• Financial Services
• 700 & Above Employee

• SafeNet Consultant - Program and Project Manager

  • May 2007 - Apr 2010

  Retirement Wealth Strategies • Led overall program start-up activities to add group billing functionality to a new technology platform • Responsibilities included: executive presentations, business case and financial management, and overall leadership of 5 Project Managers and 20 projects. • Created executive dashboard to highlight key status indicators for executive management 403(b) Integration between Ameriprise and Third Party Administrators (TPA’s) – Program Manager •… Show more Retirement Wealth Strategies • Led overall program start-up activities to add group billing functionality to a new technology platform • Responsibilities included: executive presentations, business case and financial management, and overall leadership of 5 Project Managers and 20 projects. • Created executive dashboard to highlight key status indicators for executive management 403(b) Integration between Ameriprise and Third Party Administrators (TPA’s) – Program Manager • Effectively delivered the technology infrastructure, business processes and implementation to finalize delivery of a 3 year, $10 million dollar effort to comply with IRS regulations of the 403(b) market, and streamline the operational costs through the utilization of TPA’s. • Responsibilities included overall project leadership of all aspects of the project including sales, legal, compliance, operations, and technology resources/vendors. In addition, led the contract negotiation with the largest TPA partners, resulting in significant savings to the firm. CRM application - Senior Project Manager • Overall responsibility for an $8 million budget over two years to design, develop and implement an enterprise wide system to support client acquisition, including leadership of a cross functional team spanning across Marketing, CRM technology, Field Implementation, Finance, and Reporting. • Project delivered streamlined process for planning marketing activities, enhanced metrics for cost per client acquired, and the potential for reduction of costs for both corporate and field marketing overhead. Show less Retirement Wealth Strategies • Led overall program start-up activities to add group billing functionality to a new technology platform • Responsibilities included: executive presentations, business case and financial management, and overall leadership of 5 Project Managers and 20 projects. • Created executive dashboard to highlight key status indicators for executive management 403(b) Integration between Ameriprise and Third Party Administrators (TPA’s) – Program Manager •… Show more Retirement Wealth Strategies • Led overall program start-up activities to add group billing functionality to a new technology platform • Responsibilities included: executive presentations, business case and financial management, and overall leadership of 5 Project Managers and 20 projects. • Created executive dashboard to highlight key status indicators for executive management 403(b) Integration between Ameriprise and Third Party Administrators (TPA’s) – Program Manager • Effectively delivered the technology infrastructure, business processes and implementation to finalize delivery of a 3 year, $10 million dollar effort to comply with IRS regulations of the 403(b) market, and streamline the operational costs through the utilization of TPA’s. • Responsibilities included overall project leadership of all aspects of the project including sales, legal, compliance, operations, and technology resources/vendors. In addition, led the contract negotiation with the largest TPA partners, resulting in significant savings to the firm. CRM application - Senior Project Manager • Overall responsibility for an $8 million budget over two years to design, develop and implement an enterprise wide system to support client acquisition, including leadership of a cross functional team spanning across Marketing, CRM technology, Field Implementation, Finance, and Reporting. • Project delivered streamlined process for planning marketing activities, enhanced metrics for cost per client acquired, and the potential for reduction of costs for both corporate and field marketing overhead. Show less



SafeNet Consulting (now Eliassen Group)

• United States
• Information Technology & Services
• 1 - 100 Employee

• Program Manager

  • Jul 2006 - Apr 2010

  Provided program management services to client, Ameriprise Financial. In addition, played a Senior PM role to Metropolitan Health Plan (MHP) of Minneapolis, MN. Provided program management services to client, Ameriprise Financial. In addition, played a Senior PM role to Metropolitan Health Plan (MHP) of Minneapolis, MN.



Metropolitan Health Plan

• Minneapolis, MN

• SafeNet Consultant - Program and Project Manager

  • Aug 2006 - May 2007

  • Led the overall migration from an outdated GE platform to a more robust UNIX server for all claims and related applications. After four months of planning, led migration over a 36 hour timeframe with no issues. • Led a cross-functional National Provider ID team to create an integrated test plan, and prepare overall efforts for NPI conversion • As Provider Application Redesign PM, led the creation of a new data design and database. The application is ASP.net based and supports data… Show more • Led the overall migration from an outdated GE platform to a more robust UNIX server for all claims and related applications. After four months of planning, led migration over a 36 hour timeframe with no issues. • Led a cross-functional National Provider ID team to create an integrated test plan, and prepare overall efforts for NPI conversion • As Provider Application Redesign PM, led the creation of a new data design and database. The application is ASP.net based and supports data maintenance, provider search, and other portal functions. • For PMO office created standard deliverables that could be leveraged by all project teams Show less • Led the overall migration from an outdated GE platform to a more robust UNIX server for all claims and related applications. After four months of planning, led migration over a 36 hour timeframe with no issues. • Led a cross-functional National Provider ID team to create an integrated test plan, and prepare overall efforts for NPI conversion • As Provider Application Redesign PM, led the creation of a new data design and database. The application is ASP.net based and supports data… Show more • Led the overall migration from an outdated GE platform to a more robust UNIX server for all claims and related applications. After four months of planning, led migration over a 36 hour timeframe with no issues. • Led a cross-functional National Provider ID team to create an integrated test plan, and prepare overall efforts for NPI conversion • As Provider Application Redesign PM, led the creation of a new data design and database. The application is ASP.net based and supports data maintenance, provider search, and other portal functions. • For PMO office created standard deliverables that could be leveraged by all project teams Show less



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Senior PM

  • Nov 2004 - Jul 2006

  • Led a project team of 50 onshore and offshore resources to successful completion of a new clinical management system – custom developed utilizing Microsoft technology. The software is utilized for members of both Medicare and Medicaid. • Responsible for leading work efforts related to new implementations of the application to other Ovations business sites and software quarterly updates • The project team was recognized at UHG for excellence for the implementation and was delivered on… Show more • Led a project team of 50 onshore and offshore resources to successful completion of a new clinical management system – custom developed utilizing Microsoft technology. The software is utilized for members of both Medicare and Medicaid. • Responsible for leading work efforts related to new implementations of the application to other Ovations business sites and software quarterly updates • The project team was recognized at UHG for excellence for the implementation and was delivered on time and under budget Show less • Led a project team of 50 onshore and offshore resources to successful completion of a new clinical management system – custom developed utilizing Microsoft technology. The software is utilized for members of both Medicare and Medicaid. • Responsible for leading work efforts related to new implementations of the application to other Ovations business sites and software quarterly updates • The project team was recognized at UHG for excellence for the implementation and was delivered on… Show more • Led a project team of 50 onshore and offshore resources to successful completion of a new clinical management system – custom developed utilizing Microsoft technology. The software is utilized for members of both Medicare and Medicaid. • Responsible for leading work efforts related to new implementations of the application to other Ovations business sites and software quarterly updates • The project team was recognized at UHG for excellence for the implementation and was delivered on time and under budget Show less



Blue Cross and Blue Shield of Minnesota

• United States
• Insurance
• 700 & Above Employee

• Consultant - Program Director and Senior PM

  • May 2000 - Jan 2003

  • Completed four major projects over a three year period for BCBSM and provided Program and Project level leadership throughout. The projects were mission critical to leading the company into internet technology, and involved a blend of vendors and BCBSM employees. • As Program Manager provided vendor management for Aspect, Kana, and Zamba, and other local firms • Led RFP process for a new customer service application, which included creation of RFP documents, creating the list of… Show more • Completed four major projects over a three year period for BCBSM and provided Program and Project level leadership throughout. The projects were mission critical to leading the company into internet technology, and involved a blend of vendors and BCBSM employees. • As Program Manager provided vendor management for Aspect, Kana, and Zamba, and other local firms • Led RFP process for a new customer service application, which included creation of RFP documents, creating the list of potential vendors, facilitating vendor meetings, creating of scoring methodology and final vendor negotiations. • Negotiated software contract with vendor eDocs for online EOB’s • As trusted advisor, assisted BCBSM Vice President on IT strategy, execution, and program budget Senior Project Manager - Complex Benefit Integration • Led fast track 120 day project to integrate new benefit data into a provider application, VRU, internet based consumer application, and HIPAA related transactions. • Technology solution involved a complex ETL program developed in Java, XML, Oracle, with application level changes. Customer Service Application • Led team responsible for add key functionality to an application utilized by customer service representatives. • Focused on systems improvements that would increase first pass rate for claims adjudication • Team delivered on a monthly release cycle and significantly improved the CSR’s ability to quote accurate information to all stakeholders. Project Manager – Provider Application • Led team responsible for delivering a web-based application tailored to large BCBSM providers • Added functionality for Benefits, Referrals, and Admission Notifications, as well as major enhancements to Claims and Eligibility • Application usage improved dramatically from a baseline of 40,000 transactions per month to approx. 400,000 transactions per month based on software functionality improvements. Show less • Completed four major projects over a three year period for BCBSM and provided Program and Project level leadership throughout. The projects were mission critical to leading the company into internet technology, and involved a blend of vendors and BCBSM employees. • As Program Manager provided vendor management for Aspect, Kana, and Zamba, and other local firms • Led RFP process for a new customer service application, which included creation of RFP documents, creating the list of… Show more • Completed four major projects over a three year period for BCBSM and provided Program and Project level leadership throughout. The projects were mission critical to leading the company into internet technology, and involved a blend of vendors and BCBSM employees. • As Program Manager provided vendor management for Aspect, Kana, and Zamba, and other local firms • Led RFP process for a new customer service application, which included creation of RFP documents, creating the list of potential vendors, facilitating vendor meetings, creating of scoring methodology and final vendor negotiations. • Negotiated software contract with vendor eDocs for online EOB’s • As trusted advisor, assisted BCBSM Vice President on IT strategy, execution, and program budget Senior Project Manager - Complex Benefit Integration • Led fast track 120 day project to integrate new benefit data into a provider application, VRU, internet based consumer application, and HIPAA related transactions. • Technology solution involved a complex ETL program developed in Java, XML, Oracle, with application level changes. Customer Service Application • Led team responsible for add key functionality to an application utilized by customer service representatives. • Focused on systems improvements that would increase first pass rate for claims adjudication • Team delivered on a monthly release cycle and significantly improved the CSR’s ability to quote accurate information to all stakeholders. Project Manager – Provider Application • Led team responsible for delivering a web-based application tailored to large BCBSM providers • Added functionality for Benefits, Referrals, and Admission Notifications, as well as major enhancements to Claims and Eligibility • Application usage improved dramatically from a baseline of 40,000 transactions per month to approx. 400,000 transactions per month based on software functionality improvements. Show less



Solutia Consulting

• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • Aug 1999 - Feb 2000

  • Responsible for management of a stand alone test system. The role involved project planning, vendor research, pricing negotiation, and overall implementation scheduling. • Created a business case, risk assessment, cost estimate, and related justification for migrating from outdated and expensive DEC Alpha servers to lower cost HP servers • Responsible for management of a stand alone test system. The role involved project planning, vendor research, pricing negotiation, and overall implementation scheduling. • Created a business case, risk assessment, cost estimate, and related justification for migrating from outdated and expensive DEC Alpha servers to lower cost HP servers



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Director - Programs

  • Jan 1999 - Jun 1999

  • Responsible for a software release related to FCC mandated checklist of requirements for a large telecommunications firm to offer long distance service. • Created project plans utilizing Project Workbench to determine project level of effort, resources required, and dependencies. Developed high level cost estimates for future project phases. • Responsible for a software release related to FCC mandated checklist of requirements for a large telecommunications firm to offer long distance service. • Created project plans utilizing Project Workbench to determine project level of effort, resources required, and dependencies. Developed high level cost estimates for future project phases.



Anthem Blue Cross and Blue Shield

• United States
• Insurance
• 700 & Above Employee

• Senior Manager - Information Technology

  • May 1998 - Dec 1998

  • Responsible for the implementation of the first two releases of the Anthem Medical Management System (AMMS) a custom developed C++ application utilizing the RUP methodology. • Scope of the Implementation team effort included software configuration management, integration and user acceptance testing, conversion, rollout, and training. • Acquired resources necessary to grow the Implementation team from 5 to 50 team members in less than 6 months via full-time hires and contractor… Show more • Responsible for the implementation of the first two releases of the Anthem Medical Management System (AMMS) a custom developed C++ application utilizing the RUP methodology. • Scope of the Implementation team effort included software configuration management, integration and user acceptance testing, conversion, rollout, and training. • Acquired resources necessary to grow the Implementation team from 5 to 50 team members in less than 6 months via full-time hires and contractor resources. • Responsible for overall management of 75 employees involved in strategic projects and e-commerce, which included employee reviews, career development, and human resource planning. Show less • Responsible for the implementation of the first two releases of the Anthem Medical Management System (AMMS) a custom developed C++ application utilizing the RUP methodology. • Scope of the Implementation team effort included software configuration management, integration and user acceptance testing, conversion, rollout, and training. • Acquired resources necessary to grow the Implementation team from 5 to 50 team members in less than 6 months via full-time hires and contractor… Show more • Responsible for the implementation of the first two releases of the Anthem Medical Management System (AMMS) a custom developed C++ application utilizing the RUP methodology. • Scope of the Implementation team effort included software configuration management, integration and user acceptance testing, conversion, rollout, and training. • Acquired resources necessary to grow the Implementation team from 5 to 50 team members in less than 6 months via full-time hires and contractor resources. • Responsible for overall management of 75 employees involved in strategic projects and e-commerce, which included employee reviews, career development, and human resource planning. Show less



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Consultant - Program Manager

  • Dec 1997 - May 1998

  • Program Management Office (PMO) responsibility for key SBC/Pac Bell initiatives including DSL, web hosting, and high speed internet access. • Responsible for providing mentoring to project teams in terms of functional requirement definition, project planning, deliverable tracking, and budget assessment. • Program Management Office (PMO) responsibility for key SBC/Pac Bell initiatives including DSL, web hosting, and high speed internet access. • Responsible for providing mentoring to project teams in terms of functional requirement definition, project planning, deliverable tracking, and budget assessment.



Sprint

• United States
• Telecommunications
• 700 & Above Employee

• Senior Manager - Information Technology

  • Aug 1996 - Sep 1997

  One of the first employees @ Sprint PCS during start-up phase • Responsible for transitioning the PMO office from consultants to full-time Sprint PCS employees. A key accomplishment was the rollout of ABT project planning and tracking tools to the IT organization. The toolset included Project and Team Workbench, Bridge Modeler, and the Data Repository. • Created a new internal Logistics department during start-up phase, and drove RFP process and selection of ultimate vendor… Show more One of the first employees @ Sprint PCS during start-up phase • Responsible for transitioning the PMO office from consultants to full-time Sprint PCS employees. A key accomplishment was the rollout of ABT project planning and tracking tools to the IT organization. The toolset included Project and Team Workbench, Bridge Modeler, and the Data Repository. • Created a new internal Logistics department during start-up phase, and drove RFP process and selection of ultimate vendor, UPS • Led development of a quarterly release process for business leaders to prioritize software schedules of 46 different packaged applications. • Completed software selection and acquired consulting resources for a Network Inventory Management system that tracked assets of approx. $6 billion. Show less One of the first employees @ Sprint PCS during start-up phase • Responsible for transitioning the PMO office from consultants to full-time Sprint PCS employees. A key accomplishment was the rollout of ABT project planning and tracking tools to the IT organization. The toolset included Project and Team Workbench, Bridge Modeler, and the Data Repository. • Created a new internal Logistics department during start-up phase, and drove RFP process and selection of ultimate vendor… Show more One of the first employees @ Sprint PCS during start-up phase • Responsible for transitioning the PMO office from consultants to full-time Sprint PCS employees. A key accomplishment was the rollout of ABT project planning and tracking tools to the IT organization. The toolset included Project and Team Workbench, Bridge Modeler, and the Data Repository. • Created a new internal Logistics department during start-up phase, and drove RFP process and selection of ultimate vendor, UPS • Led development of a quarterly release process for business leaders to prioritize software schedules of 46 different packaged applications. • Completed software selection and acquired consulting resources for a Network Inventory Management system that tracked assets of approx. $6 billion. Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Senior Consultant

  • Aug 1993 - Aug 1996

  • Provided PMO consulting services to Sprint PCS which entailed project management mentoring, project plan development, functional and technical requirement definition, deliverable tracking, and contract negotiation. • Facilitated the RFP process for 5 of the 46 packaged software applications to launch Sprint PCS. • Led an object oriented reuse team of 9 individuals for Sprint Local Telephone utilizing concepts of the Rational Unified Process, in particular Use Cases. Reuse initiatives… Show more • Provided PMO consulting services to Sprint PCS which entailed project management mentoring, project plan development, functional and technical requirement definition, deliverable tracking, and contract negotiation. • Facilitated the RFP process for 5 of the 46 packaged software applications to launch Sprint PCS. • Led an object oriented reuse team of 9 individuals for Sprint Local Telephone utilizing concepts of the Rational Unified Process, in particular Use Cases. Reuse initiatives included design frameworks and Smalltalk code across 22 LTD project teams in a client server environment. Documented savings of over $5,000,000 based on shared code modules and standard design frameworks. • Responsible for analysis and design, programming, testing, and production support of an object oriented software VRU application developed in Smalltalk. Application was piloted in Las Vegas and Hood River, OR, and remains in production today. The application was successfully utilized by CSR’s in relation to billing issues and customer questions. Show less • Provided PMO consulting services to Sprint PCS which entailed project management mentoring, project plan development, functional and technical requirement definition, deliverable tracking, and contract negotiation. • Facilitated the RFP process for 5 of the 46 packaged software applications to launch Sprint PCS. • Led an object oriented reuse team of 9 individuals for Sprint Local Telephone utilizing concepts of the Rational Unified Process, in particular Use Cases. Reuse initiatives… Show more • Provided PMO consulting services to Sprint PCS which entailed project management mentoring, project plan development, functional and technical requirement definition, deliverable tracking, and contract negotiation. • Facilitated the RFP process for 5 of the 46 packaged software applications to launch Sprint PCS. • Led an object oriented reuse team of 9 individuals for Sprint Local Telephone utilizing concepts of the Rational Unified Process, in particular Use Cases. Reuse initiatives included design frameworks and Smalltalk code across 22 LTD project teams in a client server environment. Documented savings of over $5,000,000 based on shared code modules and standard design frameworks. • Responsible for analysis and design, programming, testing, and production support of an object oriented software VRU application developed in Smalltalk. Application was piloted in Las Vegas and Hood River, OR, and remains in production today. The application was successfully utilized by CSR’s in relation to billing issues and customer questions. Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Sales Associate

  • Jan 1992 - May 1993

  full-time internship while studying @ KU full-time internship while studying @ KU