Experience

Knowledge Management, Inc. (KMI)

• United States
• Information Technology & Services
• 1 - 100 Employee

• VMware Systems Engineer

  • May 2018 - Present

  Washington D.C. Metro Area -Systems design, administration, maintenance, and support of physical and virtual servers located locally and remote in a 24/7 enterprise production environment. - Supporting VMware Horizon 7.x - Performs infrastructure changes, performance tuning, backups, and migrations - Upgrade VMware esxi 5.5 to ESXi 6.7 - plan and designing current and future plan - Work closely with developers to build and design Cold fusion and IIS based applications



FedSys, Inc.

• Defense and Space Manufacturing
• 1 - 100 Employee

• Systems Engineer

  • Aug 2016 - May 2018

  US Embassy, Kabul, Afghanistan  Over 12 years of experience in information technology including: network hardware deployment and installation, Active Directory network administration and Microsoft Windows technology.  Recent responsibilities includes VMware ESX administration, Snap Protect/IBM Tivoli Fastback Backup and Restore, and documentation maintenance  Experience in VMware ESXI server 4.x and 5.x, Active Directory/LDAP User’s Management;  Experience in creating and maintaining Windows based Group Policy… Show more  Over 12 years of experience in information technology including: network hardware deployment and installation, Active Directory network administration and Microsoft Windows technology.  Recent responsibilities includes VMware ESX administration, Snap Protect/IBM Tivoli Fastback Backup and Restore, and documentation maintenance  Experience in VMware ESXI server 4.x and 5.x, Active Directory/LDAP User’s Management;  Experience in creating and maintaining Windows based Group Policy (GPO) Show less



Chenega Technical Innovations, LLC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Systems Engineer

  • Aug 2014 - Aug 2016

  US Embassy, Kabul, Afghanistan • Provide Tier-3 support on escalate issues regarding VMWare EXSI, exchange and File/Print servers, and end users escalated issues • Installs/ configured Virtual servers to convert Windows 2003 servers to Windows 2008 before the July 14 deadline; • Upgraded/migrated the java/sql server based ticketing system (Web Pass and E-Services) successfully • Created/implemented various Group Policies to push Screensaver, Desktop Icons and to install software as needed • Designed and created… Show more • Provide Tier-3 support on escalate issues regarding VMWare EXSI, exchange and File/Print servers, and end users escalated issues • Installs/ configured Virtual servers to convert Windows 2003 servers to Windows 2008 before the July 14 deadline; • Upgraded/migrated the java/sql server based ticketing system (Web Pass and E-Services) successfully • Created/implemented various Group Policies to push Screensaver, Desktop Icons and to install software as needed • Designed and created Group Policy to limit the high bandwidth usage workstation to help Embassy maintain the bandwidth usage; • Manages/maintain six exchange 2010 servers, mailbox migration, filtering spams as needed; • Manage/maintains/troubleshoot digital senders and file and print servers and DSS licenses • Manages and maintains IIS based internal server monitoring web site • Manages and manages DHCP server, includes recent migration of DHCP scope from Windows 2003 to Windows 2008_R2_64 • Manages/maintain NetApps Filers CIFS shares, Users management and grant/restrict permissions on certain shares; • Work closely with ISO and A/ISO to train locally employed staffs(LES) and participated to create the SOP’s; • Monitors the IPOST to check the patches, vulnerabilities and security compliance on server and apply manually if needed; • Manages/maintain Snap Protect backups, restore deleted files and exchange 2010 mailboxes or virtual machines if requires; • Participates in Weekly team meetings to discuss the issues, ongoing /upcoming projects etc • Participates in new projects as assigned by IMO (Information Management Officer) and Deputy IMO. Show less



GLOTECH, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Systems Integrator/Engineer

  • Jan 2010 - Jul 2014

  Springfield, VA • Integrated Windows 2003/2008 servers, terminal server, XP client device, cisco switches, APC UPS units, Server racks and other miscellaneous network components and peripherals for State Department; • Install and configure server and network equipment at U.S. Embassies and Consulates worldwide in support of the State Department’s Global IT Modernization (GITM) program • Interface as a team lead with local U.S. Embassy IT and management staff to include technical briefings and periodic… Show more • Integrated Windows 2003/2008 servers, terminal server, XP client device, cisco switches, APC UPS units, Server racks and other miscellaneous network components and peripherals for State Department; • Install and configure server and network equipment at U.S. Embassies and Consulates worldwide in support of the State Department’s Global IT Modernization (GITM) program • Interface as a team lead with local U.S. Embassy IT and management staff to include technical briefings and periodic updates ensuring a smooth transition during the modernization process • Build/configure BlackBerry Enterprise Servers 5.x, Domain Controllers, and File/Print Servers • Configure/setup Terminal Server on Win2k3 platform, User profiles etc. • Configure/setup Cisco Layer 2 (2960, 3750) and Layer 3 (3560G, 4506-E) switches throughout embassy compounds • Performing routine audits of systems, software and backups, • Adding, removing, or updating user account information in Active Directory, resetting password, etc. • Answering technical queries if arises after the upgrades • Troubleshooting any reported problems, responsible for documenting and supported properly in client environments Show less



Siteworx Inc

• United States
• IT Services and IT Consulting

• Systems Administrator

  • Jun 2008 - Dec 2010

  Reston, Virginia • Responsible for Overall IT helpdesk operations – assisting internal/remote staffs with hardware/software, remote access related issues in Windows Server 2003/2008, Linux, and Solaris 5.10 Server • Assisting Sr. Systems Administrator in building and configuring Sunfire x2200, raid 0/1/5, software raid, VMware ESXI server, VM creation, cloning VM’s, upgrade and installing packages as required, • MS exchange 2010 and SQL 05/08 installation, user management, security… Show more • Responsible for Overall IT helpdesk operations – assisting internal/remote staffs with hardware/software, remote access related issues in Windows Server 2003/2008, Linux, and Solaris 5.10 Server • Assisting Sr. Systems Administrator in building and configuring Sunfire x2200, raid 0/1/5, software raid, VMware ESXI server, VM creation, cloning VM’s, upgrade and installing packages as required, • MS exchange 2010 and SQL 05/08 installation, user management, security, updates • Install new software releases, system upgrades, evaluate and install patches and resolve software related problems • Administer Zimbra Mail Server- account setups, spam filter, whitelisting/blacklisting, aliases, distributions etc. • Updates internal knowledgebase “wiki” with a newer resolution/downloads/patches on a regular basis • Worked directly with HR for new hire account set ups etc. Show less



HopOne Internet - A CherryRoad Company

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sr. Systems Support

  • Sep 2005 - Jun 2010

  Mclean, Virginia • Responsible for overseeing the network integration and support services such as Windows, FreeBSD and Linux servers at a server NOC • Server monitoring and problem response end user on hardware, software and network related problems • Provided technical support in regards to web hosting and collocated servers via phone and tickets • Performed network port upgrade/downgrade in CISCO 2900 catalyst switches, RAID card installations, custom installation in both Linux and Windows… Show more • Responsible for overseeing the network integration and support services such as Windows, FreeBSD and Linux servers at a server NOC • Server monitoring and problem response end user on hardware, software and network related problems • Provided technical support in regards to web hosting and collocated servers via phone and tickets • Performed network port upgrade/downgrade in CISCO 2900 catalyst switches, RAID card installations, custom installation in both Linux and Windows platforms • Updated DNS records and effectively troubleshoot IIS and Apache Show less