Shawn Nelson

Vice President, Information Technology at Nation's Best Sports
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex

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Experience

    • United States
    • Sporting Goods Manufacturing
    • Vice President, Information Technology
      • Apr 2023 - Present

    • Director of IT
      • Oct 2020 - Apr 2023

      ► Highly visible strategic role reporting to the COO and CEO. Responsible for enterprise-wide IT strategy and operations for a $2B business, supporting 400+ independent retailers representing 1,300+ sporting goods stores across the United States, Canada, and Puerto Rico. ► Responsible for overseeing the management, implementation & use of technology throughout the company by being a collaboration agent between management, sales, service, & operations to internal IT & outside vendors/partners.► Full ownership of the following areas: data center services, network infrastructure, web / SaaS applications, telephony / video, service / help desk, and IT security. ► Member of the senior management team, contribute to formulation of the company’s business strategies and technology direction. ► Collaborate extensively with executive leadership and diverse stakeholder groups, including finance / accounting, distribution center / logistics, merchandising / purchasing, marketing, and engineering. ► Build strong and productive relationships with all functional leaders – acting as a true partner to position IT as a business enabler. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Enterprise Architect
      • Dec 2017 - Oct 2020

      ► Responsible for providing technical vision, leadership, expertise and guidance related to the architecture, design, development, and implementation of infrastructure solutions that enabled organization objectives.► Developed comprehensive, strategic 5-year roadmap for IT department► Increased overall efficiency and scalability by 75%,► Enabled critical hybrid cloud, infrastructure, and disaster recovery initiatives,► Reduced costs by $5M over 3 years,► Ensured business services and performance SLAs met and/or exceeded customer expectations. ► Managed and mentored team of 13 engineers responsible for infrastructure and ops of the hospital IT environment, including: strategy and priority setting, managing team performance through evaluations and MBOs and providing IT systems training and certifications.► Directed effort to identify, secure, and migrate/relocate to new active-active data centers. Acquired Tier 3, state-of-the art QTS colocation facilities built for hyperscale customers, improved data center management through intelligent power analytics, asset/cable management, enabled private/hybrid cloud strategic initiatives, and reduced OPEX spend by $350K annually. ► Brokered and negotiated a $2.3M enterprise agreement with VMware into one co-termed contract that allowed for scaling to 2,500 VDI desktops, enabled micro-segmentation across server infrastructure, improved overall security posture, facilitated disaster recovery for Tier 0-1 business applications, and saved $1.6M over 5 years. ► Brokered and negotiated $2.8M Microsoft EA. Enabled licensing with one co-termed contract, ensured flexibility and minimized up-front costs of O365 deployment when hospital needed to scale to 2,000 remote users in less than a month, facilitated Azure cloud services for migrating test/dev workloads and disaster recovery of Tier 0-1 applications, and saved the hospital $2.5M in CAPEX and OPEX over 3 years. Show less

    • Senior Storage Engineer / Team Lead
      • Feb 2015 - Dec 2017

      ► Led initiative to fully orchestrate and optimize VMware infrastructure. Automated 70% of administration tasks, reduced compute resources by 52%, ensured application performance and business SLAs were met or exceeded, reduced hardware and software licensing by $500K over 3 years, and enabled saved funding to be leveraged for cross-data center replication and disaster recovery of Tier 0-1 applications. ► Directed effort to replace and migrate from Hitachi to NetApp SAN/NAS converged, high-performance, cost-effective, scalable storage in 3 months which reduced 2 PB storage footprint by 50% leveraging storage efficiencies (EMR 160TB environment by 75%), simplified and automated business critical Epic EMR environmental refreshes using copy data management features, enabled offsite, isolated network backups for disaster recovery with ONTAP cloud volumes, and saved the hospital $1.6M in 3 years. ► Replaced CommVault backup/recovery software and Quantum DXIs storage appliances with modern Rubrik CDM, a highly scalable, hyper-converged cloud data management platform. Eliminated infrastructure complexity, reduced administration, rack space, power, and cooling by 75%, provided advanced features for automation, security, DR, and cloud, and saved the hospital $2M in 3 years. ► Introduced key information security technologies. Data classification and protection for sensitive PHI and PCI data, advanced threat analytics for ransomware recovery, best-of-breed endpoint protection and web security, and network micro-segmentation to protect internal traffic flows which facilitated an end-to-end security strategy meeting compliance and regulatory requirements. ► Reduced lead time and cycle time by 50%. Consultative audit and recommendations of IT systems, data center management, infrastructure policy and procedural documentation, and DR recovery profiles for business services with expected RTOs and RPOs. Show less

    • United Kingdom
    • Design Services
    • 1 - 100 Employee
    • Senior Solutions Architect
      • Mar 2013 - Feb 2015

      ► Managed and contributed to technical roadmap for data center practice.► Aligned a team of 15 highly skilled engineers recognized for consistently exceeding sales quotas, billable hours, and customer expectations. ► Provided executive leadership with industry feedback on emerging and disruptive technologies.► Formed dedicated cloud practice and managed services teams driving an additional 20% revenue for the company.► Led engineering teams responsible for migrating data centers into new colocation facilities. Projects consisted on average of $3M in new hardware and software, virtualized 100% of physical server environment, completed in 3.5 months on-time and on-budget, enabled disaster recovery between sites, and reduced data center footprint by 50% saving clients over $4M in 3 years.► Led project teams to perform technical assessments of IT systems for customers, which remediated issues on existing systems, automated workflows that aligned with business needs, increased server and storage utilization and efficiencies, and reduced CAPEX and OPEX spend while ensuring a high level of confidence in maintaining customer experience. Show less

    • Solutions Engineer
      • Mar 2011 - Mar 2013

      ► Led pre/post sales activities in data center and cloud technologies for Fortune 1000 clients on behalf of a national, CRN Tech Elite 250 solution provider.► Identified and developed named account relationships. Drove increased share of wallet for product resell, professional services, and managed service offerings in excess of $3M each year.► Handled the entire sales process, including: opportunity identification, solutions architecture, BOM development, SOW creation, pricing and quoting, to delivery and implementation of sold solution.► Directed protect teams responsible for comprehensive migration plans to modernize infrastructure of national healthcare providers. Produced $5M in sales for organization, consolidated server and storage infrastructure by 35%, and improved network availability and EMR application performance by 60%, saving the organizations over $6M in 3 years. ► Led project team to replace legacy archive solutions with $2M private-cloud, object storage platforms that provided central repositories for unstructured data (i.e. file, email, video, and PACS), reduced infrastructure complexity and operational costs by 50%, improved performance and accessibility for business users from hours to minutes, addressed security, compliance, and legal requirements, improved business efficiency and decreased infrastructure costs by 75%, and enabled seamless transition from private to public cloud. Show less

    • Technical Manager
      • Jul 2009 - Mar 2011

      ► Responsible for technical vision and direction. Led to growth into 10 new business accounts, employing additional staff to support client base, and drove an additional $200K of revenue by offering managed services. ► Directed technical resources responsible for IT systems and network operations. Provided performance appraisals, certification training, and staff development, increased sales and customer satisfaction, and reduced implementation project costs by 25%. ► Identified and developed a cloud-first strategy for 60% of customers that on average reduced their costs by $70K annually, reduced on-premise infrastructure by 80%, improved availability and scalability of infrastructure, and enabled collaboration tools for increased work productivity. ► Responsible for project management of key infrastructure initiatives regarding data center relocation efforts, VMware migrations, enterprise storage and fiber director implementations, business continuity and disaster recovery and archive projects from beginning to their completion. ► Identified strategic partnerships with manufacturers and oversaw purchasing and contract management of vendors which resulted in new customer relationships and 25% increase in sales across the organization. Show less

    • Technical Consultant
      • Feb 2009 - Jul 2009

      ► Consulted with business stakeholders and technical resources, scoping requirements to provide objective recommendations which improved overall efficiencies and system reliability.► Developed a new process design workflow for professional services to ensure on-time delivery of all solutions and within the budget leading to increase in monthly productivity by 23%.► Identified various cloud solutions which increased data protection and high availability and provide data migration capabilities to reduce CAPEX.► Instrumental in sales lifecycle operations, routinely preparing Statements of Work, reviewing quotes for proposed solutions, and presenting product demonstrations for prospective clients. Show less

    • Australia
    • Computer and Network Security
    • 1 - 100 Employee
    • Systems Engineer
      • Jan 2006 - Feb 2009

      ► Directed and mentored a team of 5 engineers responsible for the architecture and support of IT systems and network infrastructure which resulted in an increase in customer satisfaction by 35% ► Architected, managed and executed strategic projects for various server, storage, backup/recovery, and software solutions. Projects ranged from network/site upgrades, data center migrations, and enterprise architecture replacements within physical and virtual computing infrastructures ► Designed and implemented data center solutions saving clients on $100K per year and created new selling opportunities for organization. ► Consulted with customers and recommended server, network, and storage solutions that improved utilization, efficiencies and performance by 30%, provided redundancies across multiple environments and yielded long-term, transformational IT strategies for organizations. ► Reduced costs for multiple customers by 30% through upgrading data center and internet circuits and consolidating server, storage and VMware environments. ► Assessed and identified business and technical requirements of IT departments, provided and created custom solutions which resolved issues with system slowdowns, ransomware attacks and BCDR strategies. ► Identified web development and SaaS offerings for clients which reduced complexity and management costs by 50%, generated over $60K of residual revenue for company through managed service contracts, and improved customer satisfaction through solution agility and scalability. ► Oversaw purchasing and management of manufacturer contracts and built relationships with strategic partners which improved satisfaction and trusted advisor status with clients, and increased profitability by 20%. ► Provided analysis and continuous improvement for customers around processes, procedures, tools, and best practices that birthed a comprehensive disaster recovery plan, increased employee productivity and improved systems management by 25%. Show less

Education

  • Dallas Baptist University
    Bachelor of Arts - BA, Philosophy and History
    1995 - 1999
  • Samford University
    Master's Degree
    2001 - 2005

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