Shawn Murray

Senior Delivery Manager at Bridgeforce
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Contact Information
us****@****om
(386) 825-5501
Location
Hockessin, Delaware, United States, US

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5.0

/5.0
/ Based on 2 ratings
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John Pedicone

I had the pleasure of working with Shawn for several years at Bank of America and can honestly say that in my 30+ years he was one of the most talented individuals I have ever worked with. It's rare that you come across an individual who has such diverse talents. Shawn's project management and analytical abilities combined with with his leadership and people skills makes him very effective in a broad capacity. He is a highly motivated individual with strong family values who would be a asset to any employer.

Angi Arnold

Shawn is very detail oriented and thorough. He is very good at analyzing data and making sound recommendations. Shawn cares about his performance and the productivity of the people reporting to him. I could always count on Shawn to get things done!

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Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Delivery Manager
      • Jun 2022 - Present

    • Senior Program Manager
      • Apr 2014 - Jun 2022

      Bridgeforce is a specialized consulting firm to the world’s top lending institutions with in-depth knowledge of client-side lending and payment environments. Our expertise has enabled high-value, best-fit solutions optimizing client resources and lowering execution risks.With market, regulatory and technological changes continually altering the risk landscape faced by sophisticated lenders, corresponding business changes require hard choices and the courage to make them. Bridgeforce has a strong record of helping clients make these choices by providing solutions that are achievable and bring meaningful change. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Vendor Portfolio Manager
      • Nov 2012 - Mar 2014

      Managed the vendor relationship between JPMorgan Chase and three Recovery Vendors. Responsible for the end-to-end vendor business including on-site audits, performance management, compliance, customer complaint resolution, strategy execution, project management and expense management. Managed the vendor relationship between JPMorgan Chase and three Recovery Vendors. Responsible for the end-to-end vendor business including on-site audits, performance management, compliance, customer complaint resolution, strategy execution, project management and expense management.

    • United States
    • Banking
    • 700 & Above Employee
    • Vice President Relationship Manager
      • 2009 - 2012

      Managed vendor relationships between Bank of America and 245 credit counseling agencies generating payments for all stages of delinquency, including post charge-off. Responsible for the end-to-end vendor business including on-site audits, performance management, compliance, customer complaint resolution, strategy execution, project management and expense management.

    • Assistant Vice President Operations Manager
      • 1996 - 2009

      Managed in a variety of departments and products including Credit Underwriting, Customer Retention, Telemarketing, and Collections. Responsible for workforce management, performance management, QA/QC, and Compliance for Unsecured Personal Loans, Small Business Credit Cards, and Consumer Credit Cards.

Education

  • Catawba College
    B.A., Business Administration
    1992 - 1996
  • Wilmington University
    MBA
    2007 - 2010
  • Milford High School
    1988 - 1992

Community

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