Shawn Morris

Project Development Administrator at NexMetro Communities
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Contact Information
us****@****om
(386) 825-5501
Location
Phoenix, Arizona, United States, US
Skills

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Bio

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Experience

  • NexMetro Communities
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Project Development Administrator
      • Apr 2023 - Present

  • Union Bank
    • United States
    • Banking
    • 700 & Above Employee
    • Processing Team Lead
      • Feb 2021 - Apr 2023

      VA/FHA

    • Senior Mortgage Processor
      • Dec 2019 - Jan 2021

  • USAA
    • United States
    • Financial Services
    • 700 & Above Employee
    • Mortgage Processor
      • May 2017 - Dec 2019

  • Chase
    • United States
    • Financial Services
    • 700 & Above Employee
    • Home Equity Mortgage Banker, Sales NMLS 1242049
      • Oct 2014 - Sep 2016

      Responding to customer inquiries regarding Home Equity product offersOriginate consumer loan applications through Loan By PhoneContact and process applications through on-line resourcesSet clear expectations on process and time frames of the application to loan closing

    • Quality Analyst
      • Feb 2010 - Sep 2014

      Monitored mortgage loan originators phone calls and customer emails to evaluate their compliance and customer service skills. Provided feedback to mortgage bankers on how to improve their call quality. Analyzed call quality data and created various adhoc trending reports for senior level lending managers to help them coach their teams on what areas need improvement.

Community

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