Shawn McClain
Operations Manager at Brian Koon Construction- Claim this Profile
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Bio
Experience
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Brian Koon Construction
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United States
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Construction
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1 - 100 Employee
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Operations Manager
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Jan 2019 - Present
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BrandSwivel.com
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United States
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Retail Apparel and Fashion
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Customer Service Advocate
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Dec 2016 - Jan 2019
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PrintSushi.com
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Printing Services
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Customer Service Advocate
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Feb 2016 - Jan 2019
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ChurchINK.com
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United States
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Advertising Services
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Customer Service Advocate
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Feb 2016 - Jan 2019
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TSYS
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United States
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Financial Services
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700 & Above Employee
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Client Service Analyst
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Apr 2015 - Feb 2016
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ResCare
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Chile
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Medical Equipment Manufacturing
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1 - 100 Employee
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Account Representative
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Nov 2014 - Mar 2015
• Develops and implements effective sales strategies aimed at increasing business on new or existing accounts. • Responsibility to provide Community Education programs to promote the services provided by the agency. • Responsible to coordinate services for client admission to the agency. • Responsibilities for the continuous improvement of the total quality of the office as it relates to customers, employees, business operations and community education in creating a clear, positive public image. • Establish a referral network in order to drive growth. • Strategize internal and external marketing plans within a fiscally responsible budget. These tasks require communication, organizational and business management skills. • Build Rescare HomeCare brand awareness; establish a referral network in order to drive sales. Represent ResCare HomeCare in a professional manner in public settings. • Crafts brand messaging appropriate for local community, funding sources and referral prospects. • Management of territory planning, sales leads/activities, inquiry and conversion data. Show less
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Freedom Home Care, Inc
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United States
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Medical Practices
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1 - 100 Employee
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Business Development Manager
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Jan 2010 - Oct 2014
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Synovus
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United States
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Financial Services
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700 & Above Employee
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Operations
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Sep 2000 - Dec 2009
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Education
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Troy State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General