Experience

Transportation Agent Grid

• United States
• Freight and Package Transportation
• 1 - 100 Employee

• Pacific Northwest Broker @ transportation agent grid

  • Jan 2011 - Present



Grid

• Pacific Northwest Broker / Brand Services Agent

  • Feb 2010 - Present

  Answer calls book jobs solve problems follow guidelines for tsa transactions.and follow airport guidelines Troubleshoot problems with timelines and delivery issues Calling and informing customers estimated time and deliveries arrivals for packages Create invoice for drivers Type airway bill for transit follow shippers guidelines Make sure it has the right destinations airport booked correctly confirmed flight with driver Confirm shipper destination confirm fax with shipper Confirm air waybill is complete and done thoroughly Route driver accordingly. Show less



Inner-City Express

• United States
• Freight and Package Transportation
• 1 - 100 Employee

• Dispatcher, Customer Service

  • Aug 2006 - Feb 2010

  Answer calls Confirm faxes Pull warehouse parts Type airways bills Address estimated time and deliveries Route drivers. Answer calls Confirm faxes Pull warehouse parts Type airways bills Address estimated time and deliveries Route drivers.



CompUSA / Goodguys

• • May 2005 - Nov 2006

  Do payroll, make schedulescheck customer service returns for validity for inaccuracyreturn procedures follow proper protocolInterviewsExpedite on all customer issues in a timely matterAudit all media before full deposit make corrections if neededDo overall deposit of all media to bank.

• • Jun 2004 - Jul 2005

  Count out cashiersverify depositsaudit cashiers mediaSolve customer issues and returns in a a timely matterTake and receive different types of media for payments.