Asst. Marketing Manager

• Apr 2019 - Present

Focusing on LV Switchgear , Control System Packages in Water , Industrial & Infra Segments. Handling Pre-Qualification with all End User , Consultants , Utilities in UAE.

Group Marketing Coordinator

• Apr 2017 - Apr 2019

Specializations on 1. Project Research/Coordination,2. Marketing Analysis/Research3. Performance Analysis4. Competitor Analysis for the following Group Company Entities : 1. Bin Ghalib Engg Sharjah,Oman,Qatar : LV panels Supply/Manufacturing ABB, Schneider2. Syscom : Automation(PLCs, SCADA, RTUs) Systems, BMS, EMS3. BTech : Electrical Contracting & Service division4. BTrading : Electrical Trading ABB5. Majid Electromechanical : Electrical Trading Schneider6. Valtek Sulamericana MENA : Valves Supply/Manufacturer7. CG-Tech : Petrol to CNG/NGV Conversion Services8. Tamco Gulf : uPVC Doors & Windows Manufacturer.9. Rolli : Rollers & Shutters Manufacturer*Market Based Project Analysis through Business Intelligence. * Coordinating with Sales Team & Estimation Team for all Group Companies. * Handling Inquiries for Electrical LV Panels, Automation in PLC & SCADA systems, BMS, Valves, Doors & Windows, Electrical Services.* Generating Inquires from MEP Consultants, MEP Contractors, EPC contractors, Main Contractors for all Group Companies through Independent Project Research & Analysis . * Prepare marketing reports by collecting, analyzing, and summarizing sales data. * Gathering All customer feedbacks and surveys and providing reports to the QA department * Updation of all approved consultants list and providing all requirements for approving with consultants, govt authorities. Show less

Marketing Coordinator

• Apr 2015 - Apr 2017

Territory Manager

• Aug 2014 - Jan 2015

• Working closely with Product team to drive adoption of feedback received from doctors and patients adhering to quality standards. • Building a robust SLA based system that can handle user concerns in a prompt manner. • Reporting daily performances to the Manager. • Identifying and escalating priority issues reported as feedback. • Calling clients on negative feedback and assisting in resolving issues. * Holding meetings with CEO/MD level Professionals to drive Practo in the Healthcare Industry. • Documentation and reporting of all client feedback, as per the standard operating procedures. • Timely awareness of system information, changes and processes on daily basis. • Interacting with clients to provide and process information in response to inquiries, concerns, and requests about products and services. • Communicating with the staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. • Troubleshooting system and network problems and diagnosing and solving hardware or software faults. • Providing support, including procedural documentation and relevant reports. • Supporting the roll-out of new applications. • Setting up new users' accounts and profiles and dealing with password issues. • Prioritizing and managing many open cases at one time. • Establishing a good working relationship with customers and other professionals. Show less