Business Analyst

• Sep 2021 - Present

IT Business Analyst

• Oct 2020 - Jun 2021

HKT Project Ruby Coupon Management Team1. Using Agile way to do Sprint Planning. Confirming the function points in each sprint; Writing user story and acceptance criteria; Uploading user stories, acceptance criteria and other relevant documents (detailed description, wireframe, etc.) to JIRA(Agile Tools) for user verification and validation.2. Meeting with other teams in each sprint to confirm user story dependencies. Record and follow up regularly.3. Preparing post sprint demo materials in each sprint. Collect user comments for future sprint improvements.4. Drafting testing cases for UAT/SIT and finalize the UAT test cases with business users. Communicating with developers for UAT defects, and confirm the solution meets business needs.5. Assisting process house team to sort out the end-to-end process to ensure the integrity of the whole business process. Show less

IT Business Analyst

• Apr 2018 - Oct 2020

China Mobile International ERP Project On site Team1. Provide daily support for ERP system. Handle user non-development requirements, analyze and cooperate with IT support team to solve user issues.2. Provide ERP life cycle data reports for KPI assessment, and cooperate with users to analyze, check, and correct report data.3. Collect and analyze user needs. Refine requirements and coordinate conflicting demand points, confirm and quantify requirements.4. Design and write functional solutions, coordinate with the IT development team to ensure that functional methods can be implemented5. Drafting testing cases for UAT/SIT and finalize the UAT test cases with business users. Communicating with developers for UAT defects, and confirm the solution meets business needs. Show less

Data Analyst

• Jul 2017 - Jan 2018

1.Analyze the merchandise data, find out the merchandise item parameter problem（including item code, supplier code, bar-code, etc）, prepare presentable reports and coordinate with IT department to solve the problem. 2.Analyze the logistic data, check the shortage and breakage problem, prepare presentable reports and coordinate with Logistic team to solve it 3.Optimizing the operation process and participating in the UAT testing. Hold regular operation meetings, list operation problems and coordinate with the relevant department to solve it. Show less

Sourcing Specialist

• Sep 2013 - Jul 2016

1.New Project Develop: Working with US team directly on new project developing. Focusing in Electrical, Plumbing and HVAC area, setting up solid relationship with various vendors. Also involved in Products Test, Vendor Qualification, Product Standard Setting up and so on. 2.Price Control: Setting up Price Control with regular order vendors and monitoring the raw material price fluctuation. Negotiating with supplier to keep the price in proper level and reach the saving cost attempt. Also, set up the Vendor backup. 3.Operation Work: Fully involved in the whole procurement procedure, dealing with all the problems happened during the procurement. Closely connect to other department to solve the problems and make sure project goes well. Customer Complaints Solution: Working on Customer Complaints Solution, confirm with supplier about the Fixing Plan and Compensation. Show less