Experience

The Westin Jekyll Island

• United States
• Hospitality
• 1 - 100 Employee

• Director of Catering & Event Management

  • Jan 2015 - Present

  Collaborate with clients and operations teams to deliver exceptional events and experiences. Cultivate strong relationships and generate business to consistently exceed goals. Coordinate events and lead Banquet Team resulting in exceptional guest survey scores. ● Managed $2.6M Catering & Banquet revenue by aligning with sales and operations leadership in 2022. ● Pre-opening team. ● Achieved 181% production team goals in 2022. ● Successfully manage luxury events both on and off site. ● Work alongside operations and sales leadership to develop branded processes and procedures. ● Collaborate with culinary and catering leadership to redevelop banquet menus, packages, and special event experiences. ● Lead, Catering Sales, Event Managers and Banquet Teams. ● Represent resort within the community. ● Experienced with Marriott Systems including CI/TY Show less



The Sheraton St. Louis City Center

• St. Louis, MO

• Director of Catering & Event Management

  • Apr 2012 - Dec 2014

  Developed and led a team of 3 managers and 2 coordinators, managing all aspects of catering including minimums, special events, site tours, banquet event orders, resumes, and billing. Developed budgets and sales goals. Consistently exceeded booking goals and targets. Property was market leader for events and group business. ● Managed $3.5M in Catering and Banquet sales and events annually. ● Grew the wedding market in 2013 by 160%. ● Planned, organized, and responsible for all logistical aspects of catered events ranging in size from 10 to 500. ● Worked closely with the Executive Chef, Sous Chef, and Banquet Department to develop creative menus, room sets, and the upsell of additional items to gain revenue streams. ● Established strong client relationships through consultative planning and flawless execution of events. Show less



The Westin Hilton Head Island Resort & Spa

• United States
• Hospitality
• 1 - 100 Employee

• Convention Services Manager

  • Oct 2006 - Apr 2012

  Managed 29,000 square feet of event space. Results-driven event management expert responsible for meeting and exceeding customer expectations with a commitment to continue to grow sales revenue. Consistently achieved goals in revenues, and guest satisfaction survey scores. Motivated to generate and increase sales after departmental contract turnover while delivering exceptional guest service to groups of 10 – 1200. Established and defined processes to ensure consistency in a fast-paced, high-volume environment. ● Nominated and received several service awards. ● Consistently achieved and exceeded individual revenue goals. ● Recognized multiple times for consistent guest satisfaction scores. ● Conducted unique customer site tours. Show less



The Westin Convention Center, Pittsburgh

• United States
• Hospitality
• 1 - 100 Employee

• Convention Services Manager

  • Aug 2003 - Oct 2006

  Managed 36,500 square feet of event space. Results-driven event management expert responsible for meeting and exceeding customer expectations with a commitment to continue to grow sales revenue. Consistently achieved goals in revenues, and guest satisfaction survey scores. Managed 36,500 square feet of event space. Results-driven event management expert responsible for meeting and exceeding customer expectations with a commitment to continue to grow sales revenue. Consistently achieved goals in revenues, and guest satisfaction survey scores.



Residence Inn by Marriott

• Assistant General Manager

  • May 2002 - Aug 2003



Sheraton Four Points Pittsburgh North

• Catering/Banquet Manager

  • 1999 - 2002



Adam's Mark Hotel

• Banquet Coordinator

  • 1995 - 1996



Sheraton Four Points Pittsburgh North

• Head Houseman

  • 1993 - 1995