Shawn Justesen
PSSR Manager at General Equipment & Supplies, Inc.- Claim this Profile
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Experience
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General Equipment & Supplies, Inc.
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United States
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Machinery Manufacturing
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1 - 100 Employee
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PSSR Manager
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Jan 2022 - Present
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O'Day Equipment
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United States
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Oil and Gas
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1 - 100 Employee
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Service Manager
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May 2021 - Jan 2022
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General Manager
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Mar 2016 - May 2021
I oversee all our projects from small remodel to new home construction. I do all bidding, setting up subs for each job, making sure all jobs stay on task and on time, communicate with internal and external customers. I oversee all ordering of materials, from framing to finish work. I also meet with future and current customers on selections, wants and needs within their project. I oversee all our projects from small remodel to new home construction. I do all bidding, setting up subs for each job, making sure all jobs stay on task and on time, communicate with internal and external customers. I oversee all ordering of materials, from framing to finish work. I also meet with future and current customers on selections, wants and needs within their project.
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Customer Service and Support Rep Sales Manager
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Sep 2010 - Mar 2016
• Manage CSSR’s (Customer Service and Support Reps) • Work with suppliers on discounts, lead times, etc. • Manage profitability of each CSSR (profit margin on parts has gone up each year) • Manage sales goals for each CSSR (Sales have increased each year) • Work with Marketing on promotions • Oversee the commissions paid to each CSSR • Watch over expenses of each CSSR • Watch over profit margin for each branch and CSSR • Use balance sheet to track vendor sales, growth, issues • Work with CSSR’s on large deals • Customer relations • Interdepartmental relationships • Put together maintenance agreements on all equipment • Work with CSSR’s on daily issues and problem solving • Work with VP of Parts, Parts Managers, VP of Service, Service Managers and VP of Sales on daily activities, promotions and issues • Travel with CSSR’s to visit customers • Work with CSSR’s on routes and growing customer base • Create Excel Spreadsheets on various business related reports almost daily • Work with credit on payment terms and collections • Use personality tests to motivate each CSSR • Komtrax Coordinator (Komatsu GPS System) Show less
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Concord Equipment
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United States
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Retail Apparel and Fashion
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1 - 100 Employee
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Vice President of Purchasing and Sales
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Jun 2004 - Sep 2010
• Sales of lawn and garden equipment • Responsible for ordering of parts for service department • Responsible for purchasing of piece parts for OEM manufactured products • Overseeing assembly and quality control of manufactured parts • Vendor management of OEM manufactured products • Contacting, setting up and working with dealers for manufactured OEM products • Creating spreadsheets based on sales data • Breakdown of balance sheet • In charge of Marketing for all products Show less
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NEISD
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United States
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Education Administration Programs
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700 & Above Employee
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Business Education Teacher
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Aug 1999 - May 2004
• BCIS—Computer skills class that taught Microsoft Office, Photoshop and web development • BCIS II—Second year computer skills class that worked on various certifications including Microsoft Office • Accounting I—Taught basics of accounting • Adult Education—Taught Microsoft Excel, Word, and Power Point to teachers for continuing education • Campus Wide Computer Tech—Worked with teachers on implementing the use of computers in the classroom and troubleshooting network issues • BCIS—Computer skills class that taught Microsoft Office, Photoshop and web development • BCIS II—Second year computer skills class that worked on various certifications including Microsoft Office • Accounting I—Taught basics of accounting • Adult Education—Taught Microsoft Excel, Word, and Power Point to teachers for continuing education • Campus Wide Computer Tech—Worked with teachers on implementing the use of computers in the classroom and troubleshooting network issues
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Education
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Mayville State University
Bachelor of Education (B.Ed.), Business -
West Fargo High School
High School Diploma