Shawn Justesen

PSSR Manager at General Equipment & Supplies, Inc.
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Location
Hawley, Minnesota, United States, US

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Experience

    • United States
    • Machinery Manufacturing
    • 1 - 100 Employee
    • PSSR Manager
      • Jan 2022 - Present
    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Service Manager
      • May 2021 - Jan 2022
    • General Manager
      • Mar 2016 - May 2021

      I oversee all our projects from small remodel to new home construction. I do all bidding, setting up subs for each job, making sure all jobs stay on task and on time, communicate with internal and external customers. I oversee all ordering of materials, from framing to finish work. I also meet with future and current customers on selections, wants and needs within their project. I oversee all our projects from small remodel to new home construction. I do all bidding, setting up subs for each job, making sure all jobs stay on task and on time, communicate with internal and external customers. I oversee all ordering of materials, from framing to finish work. I also meet with future and current customers on selections, wants and needs within their project.

    • Customer Service and Support Rep Sales Manager
      • Sep 2010 - Mar 2016

      • Manage CSSR’s (Customer Service and Support Reps) • Work with suppliers on discounts, lead times, etc. • Manage profitability of each CSSR (profit margin on parts has gone up each year) • Manage sales goals for each CSSR (Sales have increased each year) • Work with Marketing on promotions • Oversee the commissions paid to each CSSR • Watch over expenses of each CSSR • Watch over profit margin for each branch and CSSR • Use balance sheet to track vendor sales, growth, issues • Work with CSSR’s on large deals • Customer relations • Interdepartmental relationships • Put together maintenance agreements on all equipment • Work with CSSR’s on daily issues and problem solving • Work with VP of Parts, Parts Managers, VP of Service, Service Managers and VP of Sales on daily activities, promotions and issues • Travel with CSSR’s to visit customers • Work with CSSR’s on routes and growing customer base • Create Excel Spreadsheets on various business related reports almost daily • Work with credit on payment terms and collections • Use personality tests to motivate each CSSR • Komtrax Coordinator (Komatsu GPS System) Show less

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Vice President of Purchasing and Sales
      • Jun 2004 - Sep 2010

      • Sales of lawn and garden equipment • Responsible for ordering of parts for service department • Responsible for purchasing of piece parts for OEM manufactured products • Overseeing assembly and quality control of manufactured parts • Vendor management of OEM manufactured products • Contacting, setting up and working with dealers for manufactured OEM products • Creating spreadsheets based on sales data • Breakdown of balance sheet • In charge of Marketing for all products Show less

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Business Education Teacher
      • Aug 1999 - May 2004

      • BCIS—Computer skills class that taught Microsoft Office, Photoshop and web development • BCIS II—Second year computer skills class that worked on various certifications including Microsoft Office • Accounting I—Taught basics of accounting • Adult Education—Taught Microsoft Excel, Word, and Power Point to teachers for continuing education • Campus Wide Computer Tech—Worked with teachers on implementing the use of computers in the classroom and troubleshooting network issues • BCIS—Computer skills class that taught Microsoft Office, Photoshop and web development • BCIS II—Second year computer skills class that worked on various certifications including Microsoft Office • Accounting I—Taught basics of accounting • Adult Education—Taught Microsoft Excel, Word, and Power Point to teachers for continuing education • Campus Wide Computer Tech—Worked with teachers on implementing the use of computers in the classroom and troubleshooting network issues

Education

  • Mayville State University
    Bachelor of Education (B.Ed.), Business
    1996 - 1999
  • West Fargo High School
    High School Diploma
    1990 - 1993

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