Experience

Macy's

• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Manager

  • Apr 2022 - Present



Saks OFF 5TH

• United States
• Retail
• 700 & Above Employee

• Area Sales Manager

  • Aug 2021 - Apr 2022



24 Hour Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Sales Manager

  • Oct 2017 - Aug 2021

  Lead 30 sales team members and 1 department supervisor on policies and procedures set forth by company brand standard· Recruit, develop, and promote top talent to determine strengths and collaborate on feedback that builds trusting relationships.· Run daily/weekly, and monthly meetings with staff to review performance, metrics and applied business acumen-based skills to coach the behaviors that lead towards success.· Conduct daily role play for sales maximization and overcoming objections.· Run monthly KPI reports of identified areas of opportunity and create action plans to improve this specified area of the business.· Model team expectations by interacting and observing members / team members, checking the details of the members experiences, making recommendations and proactively solving problems.· Leading by example for delivering 24 Hour fitness service promise; manage a clean, friendly, and well-maintained club.



Zumiez

• United States
• Retail
• 700 & Above Employee

• Store Manager

  • Aug 2015 - Sep 2017

  Responsible for overall store performance, In the area of people development, Sales, payroll and inventory.Execute all opening and closing operations. Monitor and execute both daily sales goals and product task. Build depth by identifying talent through my recruiting and hiring plan. Evaluate and train team members. Handle product decisions by understanding customers needs and utilizing merchandising techniques. Create schedules according to sales plans and productivity needs. Train and develops assistance for the next positionCreated a DPT/UPT system on building baskets and personalizing the customer experience being a top priority.



Target

• United States
• Retail
• 700 & Above Employee

• Manager

  • Sep 2009 - Jul 2015

  Managing a top 3 store in the company within a 110 million dollar volume high risk store.•Direct supervision of 6 Team Leaders and 3 Guest Service Assistants and 400+ team members .Support daily sales goals by driving replenishment and a great guest experience throughout store•Ensure Target brand expectations are met throughout the store through merchandising and planograms.•Assist with recruitment and development of team members through talent management•Ensure all operational processes in my department are fully executed and completed•Strategically plan weekly and daily tasks to meet deadlines•Examine the needs of guests through conversations, prompt problem solving and business reports•Work directly with peers to obtain goals and meet deadlines•Oversee guest experience throughout all aspects of the store with a concentration in the front end •Successfully trained new in role leaders with onboarding and company best practices•Developed and promoted three team members to team leader status•Provide feedback/develop, coach and deliver essential training to the team members