Experience

CourseCareers

• United States
• E-Learning Providers
• 700 & Above Employee

• Student

  • Nov 2022 - Present

  -Learned B2B selling, how to Implement cold call strategies using the SPIN and BANT techniques to uncover and qualify prospective customer needs -Developed a “pleasantly persistent” method of uncovering and identifying prospects using ⁃ CRM (Salesforce & Hubspot), Sales engagement software (Salesloft, Outreach & Hubspot Sales), ⁃ Data Software (LinkedIn Navigator, Apollo, Zoom Info) -Enhanced voice through understanding pitch, tone, and inflection to connect more effectively with prospects -Developed and implemented performance improvement strategies and plans to promote continuous improvement. -Participated in mock cold calls and discovery calls to generate qualified leads. -Maintained current knowledge of evolving changes in the marketplace. -Stayed current on company offerings and industry trends. -Developed and implemented performance improvement strategies and plans to promote continuous improvement. -Participated in mock cold calls and discovery calls to generate qualified leads. Show less



Excellentway Financial Solutions

• Tuscaloosa County, Alabama, United States

• Lead Credit Specialist

  • Jan 2021 - Present

  a customer-centric business, offering a broad range of cutting-edge financial services at a price that is both affordable and competitive. Excellentway Financial Solutions, shall undertake to offer standard and customized credit repair services that adhere to the best practices; to both individual and corporate clients. a customer-centric business, offering a broad range of cutting-edge financial services at a price that is both affordable and competitive. Excellentway Financial Solutions, shall undertake to offer standard and customized credit repair services that adhere to the best practices; to both individual and corporate clients.



Cintas

• United States
• Facilities Services
• 700 & Above Employee

• Management-Supervisor

  • Aug 2018 - Present

  Service Supervisor work directly with our customer facing service team both outbound and in-house. Responsibilities include supervising the service team who provides customer service, B2B sales and the delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability. Show less



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Yeoman

  • Feb 2008 - Mar 2012

  Preparing, typing and routing correspondence and reports. Organizing and maintaining files, including personnel files. Receiving office visits and handling telephone communications. Performing office personnel administration. Maintaining records and official publications Performing administrative functions for legal proceedings. Serving as office managers, Preparing, typing and routing correspondence and reports. Performing other various clerical and administrative duties. Preparing, typing and routing correspondence and reports. Organizing and maintaining files, including personnel files. Receiving office visits and handling telephone communications. Performing office personnel administration. Maintaining records and official publications Performing administrative functions for legal proceedings. Serving as office managers, Preparing, typing and routing correspondence and reports. Performing other various clerical and administrative duties.