Experience

First Tech Federal Credit Union

• United States
• Financial Services
• 700 & Above Employee

• Quality Assurance Senior - Operations

  • Jan 2016 - Present

  Hillsboro, Oregon, United States My current role is handling Deposit accounts for deceased members. Previously I handled subpoena processing, garnishments against accounts held at the institution, records requests, escheatment processing, In addition, I write and maintain new and existing procedures. I also handle incoming inquiries from members and representatives through email and phone.



US Bank

• Universal Banker

  • Aug 2011 - Aug 2015

  HIllsboro ORegon As a Universal Banker, I functioned as both a teller and a banker. I balanced a cash box daily and assisted customers with their transactions. I sourced my own sales in person, over the phone and through email. I also coached tellers on how to sell and on customer service. I completed quarterly regulation training. I opened checking, savings, IRAs, credit cards, auto loans and equity loans and lines of credit.



U.S. Bank

• United States
• Banking
• 700 & Above Employee

• Teller

  • Feb 2008 - Aug 2011

  Hillsboro, Oregon, United States I worked as a teller. I referred customers to bankers to open up products such as checking, savings, IRAs, Credit cards, Mortgages and Investments. I regularly completed quarterly training on financial regulations and balanced my cashbox.