Shawn Fernandes
Project Manager at Webstream Communications- Claim this Profile
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Topline Score
Bio
Sandeep Mahale
Shawn is very good at customer service. He understands the customer requirement and the issue they are facing for it to provide an appropriate resolution. He is a very nice person and team player to work with in a team.
Shahbaz Farooq CPA, CGA, FCCA
Shawn is a talented Sales Executive with all the qualities needed to grow professionally to the highest levels. Besides sharp Communication skills, Shawn’s best qualities are reliability and trust. Whilst working with me, he consistently demonstrated a high standard of efficiency and resourcefulness. Shawn will be an asset to any organisation and I am happy to recommend him.
Sandeep Mahale
Shawn is very good at customer service. He understands the customer requirement and the issue they are facing for it to provide an appropriate resolution. He is a very nice person and team player to work with in a team.
Shahbaz Farooq CPA, CGA, FCCA
Shawn is a talented Sales Executive with all the qualities needed to grow professionally to the highest levels. Besides sharp Communication skills, Shawn’s best qualities are reliability and trust. Whilst working with me, he consistently demonstrated a high standard of efficiency and resourcefulness. Shawn will be an asset to any organisation and I am happy to recommend him.
Sandeep Mahale
Shawn is very good at customer service. He understands the customer requirement and the issue they are facing for it to provide an appropriate resolution. He is a very nice person and team player to work with in a team.
Shahbaz Farooq CPA, CGA, FCCA
Shawn is a talented Sales Executive with all the qualities needed to grow professionally to the highest levels. Besides sharp Communication skills, Shawn’s best qualities are reliability and trust. Whilst working with me, he consistently demonstrated a high standard of efficiency and resourcefulness. Shawn will be an asset to any organisation and I am happy to recommend him.
Sandeep Mahale
Shawn is very good at customer service. He understands the customer requirement and the issue they are facing for it to provide an appropriate resolution. He is a very nice person and team player to work with in a team.
Shahbaz Farooq CPA, CGA, FCCA
Shawn is a talented Sales Executive with all the qualities needed to grow professionally to the highest levels. Besides sharp Communication skills, Shawn’s best qualities are reliability and trust. Whilst working with me, he consistently demonstrated a high standard of efficiency and resourcefulness. Shawn will be an asset to any organisation and I am happy to recommend him.
Credentials
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Acronis Sales Professional 12.5
AcronisMay, 2018- Nov, 2024 -
Cisco Certified Network Associate
CiscoAug, 2012- Nov, 2024
Experience
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Webstream Communications Group
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Singapore
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Events Services
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1 - 100 Employee
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Project Manager
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May 2020 - Present
- Execution and Technical Support of Webinars, Conferences and Seminars - Running webcasting sessions according to established processes and checklists - Carrying out necessary testings and adjusting sources throughout webcast as needed - Providing basic Webcast Technical Support which may include diagnosing and troubleshooting web browsers, bandwidth, and other internet-related issues - Delivering exceptional Customer Service to speakers and clients - New Business Acquisition - Key Account Management - Proposal Making - Achieving Sales Targets - Overall coordination with clients - Traveling domestic & international for events & meetings - Working flexible hours as necessary to accommodate global schedules
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Buzinessware
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United Arab Emirates
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IT Services and IT Consulting
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1 - 100 Employee
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Business Development Manager SMB Cloud Services
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Jun 2018 - May 2020
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Sales Engineer
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Dec 2016 - Jun 2018
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SNWN PVT LTD
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Sales Engineer
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Aug 2015 - Sep 2016
• Following up new business opportunities and setting up meetings • Develop sales and marketing material and strategies to support the selling process • Calculating client quotations • Establishing and maintaining working relationships • Communicating new product developments to prospective clients • Negotiating and closing sales by agreeing terms and conditions • Providing management with market feedback • Coordinating with Technical team to Provide pre-sales technical assistance and product education
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GVO Techsolutions Pvt Ltd
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India
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Technology, Information and Internet
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1 - 100 Employee
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Technical Support Engineer
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Jul 2014 - Aug 2015
• Billing responsibilities: 1. Handling all billing related issue 2. Creating/editing invoices (WHMCS) 3. Dealing with customer cancellation requests • Technical Support responsibilities: 1. Helping clients with the technical issues 2. Assisting with issues regarding the marketing tools 3. Solving some server side issue with the help of L2 support engineer • Billing responsibilities: 1. Handling all billing related issue 2. Creating/editing invoices (WHMCS) 3. Dealing with customer cancellation requests • Technical Support responsibilities: 1. Helping clients with the technical issues 2. Assisting with issues regarding the marketing tools 3. Solving some server side issue with the help of L2 support engineer
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Education
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2008 - 2015
K.K.Wagh Institute of Engineering Education & Research, Nashik
Bachelor’s Degree, B.Tech, Electronics and Communications Engineering
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