Shawn Collier

Customer Service Specialist at Catapult Solutions Group
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Contact Information
us****@****om
(386) 825-5501
Location
San Antonio, Texas, United States, US
Skills

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Bio

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Experience

  • Catapult Solutions Group
    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Customer Service Specialist
      • Aug 2019 - Present

      [Contractor] Contractor for CGI Federal [Contractor] Contractor for CGI Federal

  • Maximus
    • United States
    • Government Administration
    • 700 & Above Employee
    • Customer Service Representative
      • Apr 2019 - Aug 2019

      Converted from Randstad Converted from Randstad

  • Randstad Technologies US
    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Client Service Representative
      • Nov 2018 - Apr 2019

      [Contractor] contractor for Maximus Inc [Contractor] contractor for Maximus Inc

  • Accenture
    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
      • May 2017 - Feb 2018

      Knowledge Base Maintenance & Quality Assurance Manager. New-hire onboarding & Systems Training Coordination./ Converted from BC Forward

      • Aug 2014 - May 2017

      Service Desk Incident Coordinator / Subject Matter Expert

  • BCforward
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Service Desk Agent
      • Aug 2014 - Mar 2017

      [Contractor] Service Desk Incident Coordinator / Subject Matter Expert/ Contractor for Accenture [Contractor] Service Desk Incident Coordinator / Subject Matter Expert/ Contractor for Accenture

  • Conduit Global
    • United States
    • IT System Custom Software Development
    • 400 - 500 Employee
    • Work At Home Tech Advisor
      • Apr 2013 - Oct 2013

      Level 2 Work At Home Service Desk Agent for Verizon FIOS Level 2 Work At Home Service Desk Agent for Verizon FIOS

  • VMC
    • United States
    • Information Technology & Services
    • 500 - 600 Employee
    • Apple Care Advisor
      • Jun 2012 - Feb 2013

      Providing First Level support to Apple Inc. and its clients, supporting all top of the line products Providing First Level support to Apple Inc. and its clients, supporting all top of the line products

  • West Corporation
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Sales Representative
      • Oct 2011 - Dec 2011

      Credit Card sales and solutions for client customers Credit Card sales and solutions for client customers

  • Volt
    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Customer Service Representative
      • Jul 2011 - Oct 2011

Education

  • Penn Foster
    2009 - 2010
  • Southwest High School
    High School Diploma, Photojournalism
    2004 - 2008

Community

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