Experience

Country Club of Harrisburg

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Assistant Golf Professional

  • Jan 2021 - Present

  • Manage golf operations in the absence of Head Professional• Manage outside staff scheduling• Supervise outside staff• Answer phone calls and manage tee-sheet • Coordinate daily play while collecting fees using Jonas POS• Answer customer inquiries and sell pro shop merchandise• Conduct Summer Junior Golf Camp and PGA Jr. League• Operate weekly Ladies, Senior and Men's leagues using Golf Genius tournament software• Assist head professional in tournament operations• Assist in managing club storage• Club repair• Play along and entertain the members• Define and mark the course



Carlisle Country Club

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Golf Professional

  • Mar 2020 - Dec 2020

  • Manage golf operations in the absence of Head Professional• Supervise outside staff• Answer phone calls and manage tee-sheet using Foretees Software • Coordinate daily play while collecting guest fee/cart/membership/locker fees using Jonas POS• Answer customer inquiries and sell pro shop merchandise• Conduct golfer development programs for juniors• Operate weekly Ladies, Senior and Men's leagues using Golf Genius tournament software • Assist head professional in tournament operations• Assist in managing club storage• Manage and perform all club repair • Stage and check maintenance of golf cars• Play along and entertain the members• Define and mark the course



Dunham's Sports

• United States
• Retail
• 700 & Above Employee

• Team Manager/Assistant Store Manager

  • Dec 2017 - Mar 2020

  • Assist store manager in day to day operations• Assist store manager in yearly inventory duties• Oversee all departments• Manage the general athletics department• Designated team manager• Interview, hire, train and supervise all employees• Create a weekly work schedule for all employees within corporate budgeted hours• Responsible person for FFL license (Federal Firearms License)• Perform all office duties• Oversee compliance on loss prevention, email program, stock balance and price changes• Travel to other stores to assist in inventory, resets or store openings/closings

• Key Department Coordinator

  • Oct 2013 - Dec 2017

  • Manage the general athletics department specifically golf• Merchandise, price and maintain inventory • Provide exceptional customer service • Perform opening/closing procedures as a key holder• Approve firearm sales• Handle customer complaints professionally • Assist other departments with merchandising and customer service• Perform manager overrides at the cash register when needed• Assist store manager in supervising store associates• Communicate with company buyers/planners/other stores to fulfill customer orders• Store set up for grand opening



Lost Creek Golf Club

• Head Golf Professional

  • Mar 2008 - Nov 2013

  • Manage overall golf operations on a daily basis• Manage golf shop inventory and appearance• Maintain accounts with some of golf’s top brands • Communicate with company sales reps for pre-book and special orders• Manage club storage • Manage driving range• Manage golf course website and tee sheet system• Interview, hire, schedule and supervise a golf staff • Manage a fleet of 65 golf cars• Answer phone calls• Schedule, promote, coordinate and conduct 40+ golf tournaments annually• Execute tournaments using GHINN tournament software, MS Excel, MS Word• Conduct player development programs • Coordinate daily play while collecting green fee/cart/membership/locker fees• Promote and schedule group outings• Prepare end of day check out and balance register• Email newsletters, discounts, information to a customer database• Work in relation with all committees and report progress to a board of directors

• Assistant Golf Professional

  • Apr 2005 - Feb 2008

  • Managed golf operations in the absence of Head Professional • Answer phone calls and manage tee-sheet• Coordinate daily play while collecting green fee/cart/membership/locker fees • Answer customer inquiries and sell pro shop merchandise • Conduct golfer development programs for juniors• Tournament coordinator for junior open• Assist head professional in tournament operations• Assist in managing club storage • Stage and check maintenance of 65 golf cars• Play along and entertain the members• Define and mark the course



Lost Creek Golf Club

• Golf Shop Attendant

  • Apr 2004 - Oct 2004

  • Meeting, greeting golfers and accompanied guests• Answer phone calls and make tee times• Collect green fee/cart/membership/locker fees• Sell pro shop merchandise• Load club storage bags on carts and clean clubs• Prep, stage and wash golf cars• Maintain the practice facility • Meeting, greeting golfers and accompanied guests• Answer phone calls and make tee times• Collect green fee/cart/membership/locker fees• Sell pro shop merchandise• Load club storage bags on carts and clean clubs• Prep, stage and wash golf cars• Maintain the practice facility