Shaw-Rong Tsai

UX Designer at Digital Space
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK
Languages
  • Mandarin Native or bilingual proficiency
  • English Professional working proficiency

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Bio

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Credentials

  • Accelerator Programs of UX designer
    The Intrapreneurs Club
    Mar, 2021
    - Nov, 2024

Experience

  • Digital Space
    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • UX Designer
      • May 2021 - Present

      Digital Space is a UK IT converged managed service provider. • As the company's lead UX expert, I build the IT service management and data usage SaaS product for our SME clients through end-to-end design (user researching, building IA and accessibility foundation, establishing design system, hosting user testing workshop, analyzing streaming data) • Cooperate with Amazon AWS for the research audit application for the academic industry by providing a role-based hierarchy of user flow, user journey, and prototyping • Support NHS MLCSU to operate a multi-channel call center SaaS platform to reduce patient waiting time through the design of cross-platform data exchange, meet NHS design system requirements, and build chatbot flow Show less

  • Perseptive Limited
    • UX/UI Developer
      • Jan 2021 - Mar 2021

      Perseptive is a digital healthcare SME developing high-impact AI solutions utilizing cutting-edge 2D/3D computer vision and digital sound processing for remote monitoring and management of age-related diseases. • Prepare and perform usability and concept tests with clinicians and users for direct feedback. • Synthesise study and test feedback/results and extract key findings and highlights. • Design intuitive and elegant UI & UX solutions and associated product documentation to support product evolution and business requirements. Show less

  • Journi
    • United Kingdom
    • Professional Training and Coaching
    • 1 - 100 Employee
    • UX design mentees
      • Sep 2020 - Mar 2021

      LEADERSHIP MASTERCLASSES learn the values, skills and traits necessary to become an exceptional and intrapreneurial leader. MENTORING gain the necessary and relevant guidance and advice from Öznur Özkurt. UX/UI/PRODUCT DESIGN PRACTICAL WORKSHOPS These are designed to improve the overall technical skills as a Product Designer. LEADERSHIP MASTERCLASSES learn the values, skills and traits necessary to become an exceptional and intrapreneurial leader. MENTORING gain the necessary and relevant guidance and advice from Öznur Özkurt. UX/UI/PRODUCT DESIGN PRACTICAL WORKSHOPS These are designed to improve the overall technical skills as a Product Designer.

  • Angle-tech company
    • UX Designer
      • Jun 2015 - Jul 2019

      Key projects • Created M2B2C mode of marketing through 3 platforms for Juisheng Ltd.(Wood Flooring Manufacture) Designed user flows, produced wireframes and prototypes for stakeholders (SaaS platform on Web for manufacturers, Tablet App for Dealers and WeChat platform for mobile customers). • Built a 3D intelligent factory interactive system for Visteon Ltd.(auto equipment manufacture)to track real-time operation statuses. Produced FUI design style using Sketch, developed Three.js technology to present 3D object interaction. This project with Visteon gave our company a place on the company’s digital solution team. Duties • Gathered and evaluated user requirements in collaboration with product managers and developers • Illustrated design ideas using storyboards, process flows, and sitemaps • Designed graphic user interface (UI) elements using professional style standards • Developed UI mockups and prototypes that clearly illustrated site function and presentation • Prepared and presented working iterations to internal teams and key stakeholders • Identified and fixed UX problems (e.g. improved responsiveness) • Operated and maintained the company website Show less

Education

  • Goldsmiths, University of London
    MSc User Experience Engineering, Computing
    2019 - 2020
  • Institute for Information Industry, Taiwan
    WebDesign & Multimedia Design Training Program
    2016 - 2016
  • National Taipei University of Business
    Bachelor, Business Administration
    2010 - 2015
  • National Taipei University of Business
    The Cultural and Creative Industries Program

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