Experience

Tennessee College of Applied Technology - Memphis

• United States
• Higher Education
• 1 - 100 Employee

• Finance and Business Services Coordinator

  • Jan 2021 - Present



State of Tennessee

• Government Administration
• 700 & Above Employee

• Assistant Fiscal and Human Resources Manager

  • Sep 2018 - Present

• Purchasing and Procurement

  • Mar 2015 - Sep 2018



University of Memphis, Center for Research in Educational Policy

• United States
• Research Services
• 1 - 100 Employee

• Office Manager

  • Oct 2014 - Mar 2015



Anthem Education Group

• United States
• Education Administration Programs
• 200 - 300 Employee

• Director of Career Services

  • Jun 2014 - Sep 2014

  Manages the Career Center and job placement responsibilities to maintain 90% placement and 60% externship to hire using the established Anthem policies, procedures, and processes as defined in Anthem’s Discover portal. Additionally, delivers seminars and workshops to maximize graduate potential in the workforce. Under the supervision of the Executive Director of the campus, the Director of Career Center is responsible for ensuring that the career center process functions smoothly and… Show more Manages the Career Center and job placement responsibilities to maintain 90% placement and 60% externship to hire using the established Anthem policies, procedures, and processes as defined in Anthem’s Discover portal. Additionally, delivers seminars and workshops to maximize graduate potential in the workforce. Under the supervision of the Executive Director of the campus, the Director of Career Center is responsible for ensuring that the career center process functions smoothly and effectively and that their Career Center department yields and maintains a 90% employed and 60% externship to hire rate per program • Develops employer contacts by networking, responding to job ads, and incoming job orders • Assists students in developing a successful job search plan (resume, interviewing, networking, etc.) • Conducts and coordinates career development workshops • Documents placement activities and prepares reports tracking placement rates • Conducts and analyzes graduate and employer satisfaction surveys • Plans graduation ceremonies and networking events (i.e. career fairs) • Oversees and supervises Externship Coordinator and Career Center Advisors • Enter and manage data in STARS to ensure all job postings, placement tracking and comments are up to date and are being entered by Career Center Staff • Ensure that employment verifications are complete and accurate according to Anthem Education standards, accrediting standards, and regulatory requirements • Analyze reports in STARS and internal portal to track placement ratios, create run-rates and manage goals for Externship Coordinators and Career Center Advisors based on performance expectations • Provides documented graduate performance evaluations to Executive Director and Director of Education for program and faculty performance improvement • Participates in Program Advisory Committee Meetings • Schedules a minimum of two monthly employer visits to the campus • Performs other comparable job duties as assigned

• Associate Director of Career Center

  • Mar 2014 - May 2014

  Co-manage career center to meet corporate objectives. Assist in extern placement and direct placement of select programs. Submit co-hort affiliated reports as requested to maintain 75% accrediting standard. Provide coaching, training and leadership to advisors and coordinators as necessary.

• Career Center Advisor

  • Apr 2013 - Mar 2014

  • Conducted cold calls to prospective employers to obtain job orders for graduate placement. Enter data into STARS to include all job postings and placement tracking. • Conducted workshops for resume preparation, taught Career Preparation classes and demonstrated mock interviews with students before they went out to their extern sites • To implement and manage the job search assistance process, as defined in the Career Center Policies and Procedure Guide • Reconcile and update… Show more • Conducted cold calls to prospective employers to obtain job orders for graduate placement. Enter data into STARS to include all job postings and placement tracking. • Conducted workshops for resume preparation, taught Career Preparation classes and demonstrated mock interviews with students before they went out to their extern sites • To implement and manage the job search assistance process, as defined in the Career Center Policies and Procedure Guide • Reconcile and update Employment Posting books, bulletin board, and Web sites. • Provide support in the professional development of each student and schedule appointments with students to provide job search assistance. • Provide career advisement to in-session and prospective students to facilitate retention and enrollment objectives. • Maintained program levels in placement of Allied Health Programs as deemed necessary for THEC and ACCST standards.



Empire Education Group

• United States
• Higher Education
• 500 - 600 Employee

• Director of Admissions

  • Oct 2009 - Nov 2012

  Promoted to manager position to recruit, train and supervise 5+ Admissions reps and coordinators. Manage overall Admissions functions to insure that all acceptable levels of performance budgets are met or exceeded in accordance with P & L. Conduct all orientation sessions for new starts, Facilitate Benefit registration for team members. Processed and finalized payroll and attendance for employees weekly. Selected Contributions:  Meet and exceed acceptable rates of conversion of… Show more Promoted to manager position to recruit, train and supervise 5+ Admissions reps and coordinators. Manage overall Admissions functions to insure that all acceptable levels of performance budgets are met or exceeded in accordance with P & L. Conduct all orientation sessions for new starts, Facilitate Benefit registration for team members. Processed and finalized payroll and attendance for employees weekly. Selected Contributions:  Meet and exceed acceptable rates of conversion of inquiry converters as established for the financial budget of the company  Maintain acceptable levels of weekly, monthly, and class period registrations to the established planned/budgets. Meet and exceed budgeted/planned start rates as stipulated by EEG Inc.  Advertising, screening of resumes, interviewing, recommending candidates, conducting background checks and creating offer letters for assigned open positions/temporary staffing needs.  Keeps up-to-date and proficient on a wide variety of employment laws and regulations at both the state and federal levels, including, but not limited to: ADA, ADEA, Civil Rights Act, COBRA, FMLA, USERRA, FLSA, FRCA, IRCA and other legislation as it applies to employment.  Continually updates and maintains knowledge of other HR related topics including, but not limited to EEO compliance, recordkeeping requirements, proper investigative procedures, management practices, etc.  Participates in training and reviews documentation to keep current on HR related topics and system and product enhancements and changes. Show less



Remington College

• United States
• Education Management
• 500 - 600 Employee

• Career Services Coordinator

  • Mar 2007 - Sep 2009

  Graduate Placement and Job/Business Development.  Keep accurate and updated database and student reports and records in accordance with accreditation (ACCSCT) and company policy  Coordinate seminars and workshops related to career development, employment strategies and techniques  Conduct frequent periodic follow-up reports determining employment success of graduates and employer’s satisfaction with the quality of education.



Verizon Business

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Training Manager/HR Generalist

  • Feb 2002 - Sep 2006

  Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment. Selected Contributions: Trained incoming CSR’s on computer terminals/telephone and peripheral devices using visual aides, participant guides etc. Conducted refresher training courses for Dept. Managers and staff and provided overall design and implementation of all training dept. goals, objectives and curriculum. Submitted… Show more Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment. Selected Contributions: Trained incoming CSR’s on computer terminals/telephone and peripheral devices using visual aides, participant guides etc. Conducted refresher training courses for Dept. Managers and staff and provided overall design and implementation of all training dept. goals, objectives and curriculum. Submitted attendance and payroll for class and staff as well as processed Benefits enrollment (health, vision, dental, 401k etc.) Conducted new hire orientation for new employees and collected all necessary paperwork. Processed drug screen information for new hire eligibility Coordinate and administer pre-employment tests; conducts and evaluates reference and background checks. Verifies I-9 documentation and maintains book. Prepares and maintains all employee files and records. Maintains other records, reports, and logs pertaining to HR procedures.  Assists with the preparation of the performance review forms.  Administrator for recruiting services including OpenHire, Red Carpet, Monster, CareerBuilder, Indeed, and Linked In.  Maintain Human Resources Information system records and compiles reports from database as needed.  Coordinates all appointments, meetings, and interviews. Contacts and/or faxes all employment ads that are requested to be placed.  Oversees Job Codes and Job Descriptions Company wide.  Develop and implement recruitment and retention plans along with HR recruitment team for each facility.  Employee relations and human resources management consultation & conflict resolution. Handle employee complaint calls; intervene as needed in employee-oriented disputes.  Works with facility to improve turnover, serves as the key recruitment and retention liaison by working with facility teams to develop employee relations activities that result in turnover reduction Show less



Southern States Police Benevolent Assoc.

• Assistant Manager/HR Generalist

  • Dec 1999 - May 2001

  .Managed a team of CSR’s in the call center by evaluating performance to make sure they were within company guidelines and policies. Selected Contributions:  Reported to senior manager the status of performance reviews and interviewed and hired potential employees, and provided follow-up as necessary.  Responsible for the completeness and collection of all new hire paperwork including but not limited to insuring requests of new hire/insurance eligibility and general HR questions… Show more .Managed a team of CSR’s in the call center by evaluating performance to make sure they were within company guidelines and policies. Selected Contributions:  Reported to senior manager the status of performance reviews and interviewed and hired potential employees, and provided follow-up as necessary.  Responsible for the completeness and collection of all new hire paperwork including but not limited to insuring requests of new hire/insurance eligibility and general HR questions are answered correctly and quickly.  Implements and coordinates payroll related processes ensuring that payroll transactions are submitted timely and accurately.  Assist the HR Department in formulating and implementing employment policies and procedures.  Partners with team members and management to communicate various Human Resources policies, procedures, laws, standards and government regulations.  Assists as the first line in team member relation issues such as team member complaints, harassment allegations, and civil rights complaints and facilitates them to the next level in the appropriate department.  Provides support during open enrollment of benefits and monthly eligible team members.  Coordinate with third party administrator for FMLA, STD and unemployment claims. Show less