Experience

Omni Interactions

• United States
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Gig Brand Ambassador (QuickBooks Online Payroll Expert)

  • Oct 2021 - Present

  Educates the customer on the product and ensures customer’s issue is resolved before ending the call Effectively probes and initiates screen shares to ensure that I am assisting the customer to the fullest potential Assists customers with running payroll, running payroll reports, and payroll corrections Assists with the set up of payroll account and ensures the payroll taxes and e-services are set up properly Educates the customer on the product and ensures customer’s issue is resolved before ending the call Effectively probes and initiates screen shares to ensure that I am assisting the customer to the fullest potential Assists customers with running payroll, running payroll reports, and payroll corrections Assists with the set up of payroll account and ensures the payroll taxes and e-services are set up properly



Keller Williams Realty, Inc.

• United States
• Real Estate
• 700 & Above Employee

• Real Estate Agent

  • Aug 2018 - Present

  Acts as an intermediary in negotiations between buyers and sellers, representing one or the other Promotes sales of properties through advertisements, open houses, and participation in multiple listing services Prepares documents such as representation contracts, purchase agreements, and closing statements Acts as an intermediary in negotiations between buyers and sellers, representing one or the other Promotes sales of properties through advertisements, open houses, and participation in multiple listing services Prepares documents such as representation contracts, purchase agreements, and closing statements



Belk

• United States
• Retail
• 700 & Above Employee

• Ladies Shoes Sales Associate

  • Apr 2019 - Feb 2020

  Assisted customers in shopping process by being knowledgable and attentive Ensured that sales floor and display tables are always tidy and presentable Met or exceeded personal sales per hour goals Assisted customers in shopping process by being knowledgable and attentive Ensured that sales floor and display tables are always tidy and presentable Met or exceeded personal sales per hour goals



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Sales Reporting System Analyst

  • Feb 2016 - Aug 2018

  Promoted to Catering Coordinator in May 2018 Input contact, account, room block, and function space information into the sales system Created banquet event orders and ensured that event ran smoothly Generated and edited the group resumes to ensure that other departments are informed on the groups coming to the hotel Promoted to Catering Coordinator in May 2018 Input contact, account, room block, and function space information into the sales system Created banquet event orders and ensured that event ran smoothly Generated and edited the group resumes to ensure that other departments are informed on the groups coming to the hotel



Holiday Inn

• West Columbia, SC

• Guest Service Representative

  • Apr 2013 - May 2015

  Provided a quick and efficient check in and check out for guests. Administered services and ensured optimal levels of customer service and satisfaction. Supplied guests with directions and information regarding the property and local areas of interest. Handled guest complaints and concerns in an efficient and timely manner. Maintained the upkeep and stock the coffee station and sundries shop. Provided a quick and efficient check in and check out for guests. Administered services and ensured optimal levels of customer service and satisfaction. Supplied guests with directions and information regarding the property and local areas of interest. Handled guest complaints and concerns in an efficient and timely manner. Maintained the upkeep and stock the coffee station and sundries shop.



Marriott Vacations Worldwide

• United States
• Hospitality
• 700 & Above Employee

• Food and Beverage Intern

  • May 2014 - Aug 2014

  Created and implemented a method for keeping track of the Tiki Hut inventory and sales. Responsible for providing catering for neighboring properties for wine and cheese and breakfasts. Assisted the Tiki Hut and the Sea Salts Beverage Company with any tasks they needed completed. Maintained the upkeep of the Marketplace Express by ensuring that it was always stocked. Created and implemented a method for keeping track of the Tiki Hut inventory and sales. Responsible for providing catering for neighboring properties for wine and cheese and breakfasts. Assisted the Tiki Hut and the Sea Salts Beverage Company with any tasks they needed completed. Maintained the upkeep of the Marketplace Express by ensuring that it was always stocked.



Hilton Garden Inn

• United States
• Hospitality
• 700 & Above Employee

• Guest Service Representative

  • May 2012 - Jul 2012

  Maintained the Pavilion Pantry and assured that it is always kept neat. Checked guests in and out of the hotel in a timely manner. Conducted guest calls to newly checked in guest to assure that they are satisfied with their rooms. Assisted with handling guest complaints and ensured that the guest is happy with the outcome. Maintained the Pavilion Pantry and assured that it is always kept neat. Checked guests in and out of the hotel in a timely manner. Conducted guest calls to newly checked in guest to assure that they are satisfied with their rooms. Assisted with handling guest complaints and ensured that the guest is happy with the outcome.