Technical Project Manager

• Dec 2022 - Present

Software Project Manager

• Aug 2021 - Dec 2022

- Agile Software Project Manager for Embed's suite of products primarily focused on delivering enhancements and change requests which positions Embed as a leading software provider for Family Entertainment Centre (FECs) - Manages large and diverse teams across multiple geographies running all projects in Agile Methodology - Contribute to high level strategic decisions with the management team which determines the direction of Embed's suite of products - Manages relationship with key clients and stakeholders, well-versed in performing the role of project manager and product evangelist - Conducts project review, articulating risk mitigation plans and creating detailed reports for executive staff - Optimising and improving processes and the overall product development and support approach internally

Project Manager/Product Manager

• Jul 2019 - Jul 2021

- Agile Project manager for a suite of enterprise level softwares, overseeing the full product lifecycle from requirements gathering to commissioning and maintenance. - Product manager for B2B systems in various industries including fintech, health monitoring, and laboratory testing. Heavily involved in the design of product functions and outlook. - Contribute to high level strategic decisions with the management team - Perform needs assessment by running requirements gathering workshops with business owners, users, and client IT departments - Author functional and product requirements in a concise, easy-to-understand fashion for clients - Design workflows and experiences that can solve complex user problems (user experience design in the form of wireframes and userflow diagrams) - Develop and run roadmaps and sprints to manage traffic for multiple projects at once -Conduct daily/weekly meetings with development, design and QA teams to monitor progress, clarify scope, remove blockers, and set direction -Clearly communicate project status to clients and management -All projects are managed in Agile Methodology with standard scrum events from Sprint Planning, to Daily Scrum and Sprint Reviews with Stakeholders

Executive Engineer

• Sep 2018 - Jul 2019

- Project manager (Scrum Master) for the development and implementation of a company- wide digital form. - Experienced in Amazon Web Services for web application development - Experienced in User Interface/User Experience in application development - Responsible for engaging external vendors for the company's innovation initiatives. - Point of contact for business units' innovation projects. - Responsible for running workshops and staff engagement to create awareness and increase adoption of innovation initiatives.

Associate Design Engineer

• Jul 2017 - Aug 2017

Technical Operations Intern

• Jul 2016 - Aug 2016

Administrative Assistant

• Jul 2015 - Sep 2015

Customer Service Assistant

• Apr 2014 - Jul 2014