Experience

LEARN Academy
• United States
• Professional Training and Coaching
• 1 - 100 Employee
• Student Web Developer

  • Aug 2023 - Present


Arely's French Bakery Cafe

• Server

  • Mar 2023 - Sep 2023

  Provided exceptional customer service to patrons at Arely's French Bakery Cafe, ensuring a welcoming and enjoyable dining experience. Managed a high-volume environment, serving an average of 75+ customers per shift, while maintaining accuracy and efficiency in order taking and delivery. Demonstrated strong multitasking abilities by taking customer orders, delivering food and beverages, and processing payments simultaneously, resulting in reduced wait times and improved customer satisfaction. Handled 150+ customer inquiries and complaints professionally, resulting in a 90% customer satisfaction rating, resulting in positive online reviews and repeat business. Show less



The French Gourmet

• United States
• Food & Beverages
• 1 - 100 Employee

• Bakery Clerk/Barista

  • Nov 2021 - Jun 2022

  Developed strong relationships with 50+ regular customers, resulting in a 20% increase in repeat business, and received positive feedback for exceptional service. Accurately and efficiently took special orders over the phone or in person, communicated customers' specific requests to the baking team to ensure accurate fulfillment. Stocked the bakery and grocery area, priced items, and maintained standards. Prepared orders for pick-up and made a large selection of espresso/coffee drinks. Provided personal recommendations based on product knowledge and adapted to fill multiple roles as needed in a local, family-owned business. Processed 700+ cash and card transactions using a Toast POS system with 100% accuracy, opened/closed the bakery and made end of day deposits. Show less



Curology

• United States
• Wellness and Fitness Services
• 200 - 300 Employee

• Fulfillment Technician

  • May 2018 - May 2019

  Processed and fulfilled 650+ shipments daily with 99% order accuracy, carefully reviewing every order, labeling prescription skin care formulas, packaging and managing shipments. Resolved 250+ issues, resulting in a 95% resolution rate. Stacked and organized large quantities of boxes on pallets in the warehouse. Conducted full compliance with health and safety regulations and managed office data using Google Docs, Sheets and Forms and organized records. Communicated and collaborated with coworkers using Slack and Gmail. Show less



Abercrombie & Fitch

• United States

• Stock Associate

  • Sep 2017 - Jan 2018

• Stock Associate

  • Jan 2017 - Sep 2017


Au Pair World
• Staffing and Recruiting
• 1 - 100 Employee
• Au Pair/Child Care Specialist

  • Jul 2016 - Feb 2017
• Brand Representative

  • Sep 2014 - Jul 2016

Hollister Co.
• United States
• 1 - 100 Employee
• Brand Representative

  • Jun 2013 - Sep 2014