Experience

ROI CX Solutions

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Customer Service Agent

  • Nov 2021 - Present

  Works for multiple campaigns such as Texas Rent Relief in giving assistance to people who lost their jobs due to covid and needed help paying rent and utilities. Also worked for Solutran for members who needed to order food and over the counter products through their insurance. Works for multiple campaigns such as Texas Rent Relief in giving assistance to people who lost their jobs due to covid and needed help paying rent and utilities. Also worked for Solutran for members who needed to order food and over the counter products through their insurance.



Farmers Insurance

• United States
• Insurance
• 700 & Above Employee

• Agency Producer

  • Jul 2018 - Sep 2021



Roundstone

• Collections Representative

  • Jan 2018 - Jul 2018

  Received and place calls for collections on title loans, Received and place calls for collections on title loans,



Texarkana Terminal Emploees Federal Credit Union

• Texarkana, Texas Area

• Bank Teller

  • Aug 2016 - Jan 2018



Morrison Supply

• Texarkana, Texas Area

• Office Clerk

  • Oct 2014 - May 2016

  Answered phones, filing, accounts receivable/payable, invoicing, po's, showroom sales, counter sales. Answered phones, filing, accounts receivable/payable, invoicing, po's, showroom sales, counter sales.



Pafford Medical Service

• Hope, Arkansas

• MVA Specialist

  • Mar 2007 - Feb 2014

  Billed for motor vehicle accidents, filed liens and lien releases, submitted medical claims to insurance companies, negotiated claims with insurance and attorneys, verified medical insurance Billed for motor vehicle accidents, filed liens and lien releases, submitted medical claims to insurance companies, negotiated claims with insurance and attorneys, verified medical insurance



MEDICAL PARK HOSPITAL

• Hope, arkansas

• PATIENT ADVOCATE

  • Jan 2007 - Mar 2007

  Admissions, insurance verification, collected copays, set appointments for doctors, called patients with info required for visits Admissions, insurance verification, collected copays, set appointments for doctors, called patients with info required for visits



JOHNSONS WAREHOUSE SHOWROOM

• SALES/COLLECTIONS

  • May 2004 - Jan 2007

  Credit checks, collection calls, sales, daily deposits, phones, filing Credit checks, collection calls, sales, daily deposits, phones, filing