Experience

Weston Racquet Club, An Ivan Lendl Tennis Center

• Spectator Sports
• 1 - 100 Employee

• Assistant Manager

  • Dec 2016 - Present

  - Greeting guests: directing them to their destination, answering questions, and addressing concerns - Answering phone calls in a professional manner, taking payments and routing calls as necessary - Administrative assistant: Support General Manager and Director of Tennis. Including research, assembling and analyzing data, and creating reports - Scheduling appointments and maintaining appointment calendar - Correspondence: Composed emails explaining products, cost, practices, policies, past due invoices, etc. Show less



La Cuisine

• Branford, CT

• Assistant Manager

  • Aug 2014 - Jan 2017



Genesis

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Food Service Director

  • Aug 2012 - Aug 2014



UConn Dining Services

• Assistant Manager, Retail Operations

  • Sep 2009 - May 2012

  - Supervision of selling team for store group/area. Responsible for training, coaching, and development of store associates. - Executive-in-Charge: client services, cash controls, staffing, events, and store functions. - Daily coaching and development of teams to consistently deliver effective selling behaviors. - Support of merchandising team to plan and execute merchandise placement & sales setup. - Supervision of selling team for store group/area. Responsible for training, coaching, and development of store associates. - Executive-in-Charge: client services, cash controls, staffing, events, and store functions. - Daily coaching and development of teams to consistently deliver effective selling behaviors. - Support of merchandising team to plan and execute merchandise placement & sales setup.



Friendly's Ice Cream, LLC

• Restaurants
• 700 & Above Employee

• Supervisor/Regional Auditor

  • Oct 2006 - Oct 2009

  - Management of Strategic Inventory systems. Responsible for coordinating and controlling ordering, and inventory accuracy, as well as inventory technologies. - Store front end management: merchandising, cash controls, staffing, and maintaining corporate programs/processes. - Training and development for store teams; inventory best practices and analysis. - Management of Strategic Inventory systems. Responsible for coordinating and controlling ordering, and inventory accuracy, as well as inventory technologies. - Store front end management: merchandising, cash controls, staffing, and maintaining corporate programs/processes. - Training and development for store teams; inventory best practices and analysis.



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Intern

  • May 2005 - Jan 2006

  - Worked efficiently in a high volume, fast paced environment. Included cross training in multiple locations around Walt Disney World Resort. - Training and development, including training cast members in Walt Disney's world renowned guest service standards. - Demonstration of superior guest service at the Magic Kingdom Park. Received multiple Guest Service Fanatic Cards for outstanding work. - Successfully completed Walt Disney Company courses: Organizational Leadership, and Recognition: Little Things Mean A Lot. Show less



Bethany Volunteer Fire Department

• Secretary / Member

  • Jul 2002 - May 2004

  - Secretary to the Fire Department and Ambulance Corps. Responsible for coordinating events and training, responding to communications, and aiding in the recruitment of new members. - Completed certification in Fire Fighter I, Fire Fighter II, Hazardous Materials Training, and Emergency Medical Technician. - Secretary to the Fire Department and Ambulance Corps. Responsible for coordinating events and training, responding to communications, and aiding in the recruitment of new members. - Completed certification in Fire Fighter I, Fire Fighter II, Hazardous Materials Training, and Emergency Medical Technician.