Experience

Bike & Boot Inns
• United Kingdom
• Hospitality
• 1 - 100 Employee
• Opening General manager

  • Jul 2022 - Present


Drink Eat Sleep Limited

• United Kingdom
• Recreational Facilities

• Director

  • Sep 2015 - Present

  Co owner of the Ladybower Inn gastropub and coaching inn with 7 rooms. Set on the banks of the Ladybower reservoir in beautiful Derbyshire Co owner of the Ladybower Inn gastropub and coaching inn with 7 rooms. Set on the banks of the Ladybower reservoir in beautiful Derbyshire



St James Club

• United Kingdom
• 1 - 100 Employee

• Club Manager

  • Aug 2012 - Sep 2015

• General Manager

  • Aug 2012 - Sep 2015

  Duties include ensuring the efficient management of the club. Ensuring that allactivities are well planned, coordinated and delivered to a standard that exceeds guest'sexpectations.To install and maintain the very highest levels of customer service and actively developprivate function business.Maintain effective working relationships with key members of the management team.Maintain P&L and exceeding margins and targets.Recruitment, training, managing, developing, motivating and inspiring staff. Show less



Garden Centre Group

• Architecture and Planning
• 1 - 100 Employee

• Restaurant Cluster Manager

  • Feb 2011 - Aug 2012

  Duties included setting targets with clear standards and time scales, managing costs and converting profit, full P&L responsibility with the ability to forecast and write budgets for forthcoming quarters and financial year etc. Recruitment, training, managing, developing, motivating and inspiring staff to deliver the restaurant's objectives and targets. Responsible for staff discipline, HR issues, Health and Safety, Risk Assessment, Hygiene management. Maintaining stocks of food and beverages. Developing relationships with customers and improving customer satisfaction thus building sales. Show less



The Governors House Cheadle Hulme

• Manager

  • Aug 2010 - Feb 2011

  Duties included setting targets, planning budgets, controlling stock, recruitment, training and inspiring a customer focused team within a branded environment, ensuring that sales maximised at every opportunity. Fully operational, including "hands on" and "back of house" duties Ensuring targets and audit standards are met Duties included setting targets, planning budgets, controlling stock, recruitment, training and inspiring a customer focused team within a branded environment, ensuring that sales maximised at every opportunity. Fully operational, including "hands on" and "back of house" duties Ensuring targets and audit standards are met



Cafe Bar David Lloyd Leisure

• Manager

  • Oct 2009 - Aug 2010

  My duties whilst working with David Lloyd included full operational responsibility for all aspects of the food and beverage operation Fully operational, including "hands on" and "back of house" duties Driving sales forward to ensure maximum profitability Implement and monitor departmental training and developmental plans Ensure KPI's (Key Performance Indicators) were met Responsible for leading, motivating and inspiring a large team Fully conversant in health and safety legislation Show less



Beefeater and Premier Inn

• United Kingdom
• Hospitality

• Bars and Restaurant Manager

  • May 2007 - Oct 2009

  My duties at this establishment were to manage the outlet on a day to day basis, ensuring brand standards adhered to and 100% customer satisfaction achieved. The role included meeting and participating in audit standards, developing staff through training and recognition and developing in house marketing strategies. On a daily basis, stock control, cash handling, preparing rotas, disciplinary matters and meeting the needs of an outlet taking over £35000 per week were all in my remit of responsibilities Show less



Restaurateur and Licensee

• Managing Director

  • Nov 2003 - May 2007

  In 2003, I leased and became the tenant of a public house. As the licensee, the management, day to day running and development of the business was my responsibility. My main duties were as follows: Day to day running and development of the business Staff development and management Achieving targets set by the business growth plan, ensuring maximum profitability achieved Stock control Delivering excellent customer service Management of finance and budgets In 2004, I acquired 2 more Public Houses achieving a very profitable turnover of £1million per annum. Show less