Shaun Tang

Multi Function Manager at SPC Ecycle
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Contact Information
us****@****om
(386) 825-5501
Location
Sydney, New South Wales, Australia, AU

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Credentials

  • Google Data Analytics Professional Certificate
    Google
    Jan, 2022
    - Nov, 2024
  • Certificate IV Business (BSB40215)
    Navitas
    Mar, 2019
    - Nov, 2024
  • Professional Translator - English to Chinese
    NAATI
    Nov, 2017
    - Nov, 2024
  • Google Ads Search Certification
    Google Ads
    Dec, 2020
    - Nov, 2024
  • ACS Associate Member
    ACS (Australian Computer Society)
    Mar, 2018
    - Nov, 2024
  • Certified Hypnotherapist
    American Association of Hypnotherapists
    Jan, 2014
    - Nov, 2024
  • Certified Hypnotist
    National Guild of Hypnotists (NGH)
    Jan, 2014
    - Nov, 2024

Experience

  • SPC Ecycle
    • Australia
    • Environmental Services
    • 1 - 100 Employee
    • Multi Function Manager
      • May 2020 - Present

      ▪ Increased Google maps rating from 2.8 to 4.9 within 1 year through researching and designing service products ▪ Increased E-waste pick-up weight 10 times within 1 year through researching, monitoring, and utilizing online advertising platforms. ▪ Successfully delivered 100% of large customer e-waste projects from the planning phase(or presales/tendering phase) to the ending phase. Customer varies from councils to Australian top 100 businesses. ▪ Maintained 99.7% accuracy rate when managing customer service and delivery dispatch through a self-designed service management system. ▪ Conducting research and analysis to make business decisions or facilitate the decision-making process. Show less

  • Onshoring
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Analyst Programmer
      • Jul 2018 - Mar 2019

      ▪ Creating user manual documentation, conducting data analysis, and data visualization ▪ Provide remote/On-site customer support & application training ▪ Test and identify system bugs and escalate tickets to the relevant technical support ▪ Creating user manual documentation, conducting data analysis, and data visualization ▪ Provide remote/On-site customer support & application training ▪ Test and identify system bugs and escalate tickets to the relevant technical support

  • Nan Tien Temple
    • Australia
    • Civic and Social Organizations
    • 1 - 100 Employee
    • IT Support
      • Apr 2018 - Jul 2018

      ▪ Laptop/desktop/printer/projector installation, configuration, troubleshooting, and basic repairing ▪ Active Directory user management ▪ Web application testing, Website content management through CMS ▪ Laptop/desktop/printer/projector installation, configuration, troubleshooting, and basic repairing ▪ Active Directory user management ▪ Web application testing, Website content management through CMS

  • Shenzhen Economic Daily
    • Shenzhen, Guangdong, China
    • Education Journalist and Marketing Specialist
      • Jul 2012 - Oct 2014

      ▪ Increased 11% of department profit within 1 year through designing and organizing advertising projects with internal resources. ▪ Corporate with public and private educational institutions, promoting policies and brands ▪ Stakeholder interviewing & analysis and generating reader-friendly reports ▪ Analyzing, investigating companies and providing marketing advice ▪ Increased 11% of department profit within 1 year through designing and organizing advertising projects with internal resources. ▪ Corporate with public and private educational institutions, promoting policies and brands ▪ Stakeholder interviewing & analysis and generating reader-friendly reports ▪ Analyzing, investigating companies and providing marketing advice

Education

  • University of Wollongong
    Master of Information Technology, Information System development
    2016 - 2017

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