Shaun (Stewart) Muirhead MHA, BSN, RN

Chief Executive Officer at RiverVista Behavioral Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
Urbana, Ohio, United States, US

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Cyndi Fritz

I've know Shaun for over 5 years. She is the best of effective and compassionate together. Shaun always goes out of her way to bring facilities compliant with Risk, Quality Control. She has a great track record with surveys, compliance and getting a facility/facilities back into compliance.Shaun is a teachable moment person as she loves helping others learn more and progress in their education. You will never meet a more kind hearted, dedicated person.

Teresa Williams, DNP

Shaun has excellent leadership and quality skills in the area of healthcare, with behavioral health focus. She is a team builder and dedicated professional.

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Chief Executive Officer
      • Jan 2023 - Present

    • United States
    • Mental Health Care
    • 700 & Above Employee
    • CORPORATE DIRECTOR QUALITY AND COMPLIANCE
      • Oct 2019 - Jun 2022

      ➣ Provided Regulatory and Compliance support to multiple facilities ensuring Federal and State standards were met, and Quality Department review of processes to assess quality, safety, regulatory, and accreditation readiness. ➣ Delivered support with onboarding and training of new staff related to compliance-related areas, and leadership with incident and clinical issues. Knowledge of CMS Condition of Participation standards. ➣ Provided Regulatory and Compliance support to multiple facilities ensuring Federal and State standards were met, and Quality Department review of processes to assess quality, safety, regulatory, and accreditation readiness. ➣ Delivered support with onboarding and training of new staff related to compliance-related areas, and leadership with incident and clinical issues. Knowledge of CMS Condition of Participation standards.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • VICE PRESIDENT OF QUALITY AND CLINICAL OPERATIONS
      • Aug 2017 - Oct 2019

      A qualified/licensed clinician, I provided support to multiple travel, local staffing, and Managed Services Provider (MSP) clients in partnership with the business divisions on clinical matters. ➣ Assigned, educated, supervised, counseled, terminated, and evaluated Vero’s RN healthcare professionals. ➣ Presented relevant subject matter to clients, coordinating with internal sales and operations teams through implementation and service delivery. ➣ Administered clinical processes in… Show more A qualified/licensed clinician, I provided support to multiple travel, local staffing, and Managed Services Provider (MSP) clients in partnership with the business divisions on clinical matters. ➣ Assigned, educated, supervised, counseled, terminated, and evaluated Vero’s RN healthcare professionals. ➣ Presented relevant subject matter to clients, coordinating with internal sales and operations teams through implementation and service delivery. ➣ Administered clinical processes in order to continuously influence the quality of candidates, deliver excellent client service, as well as managing risk and cost that ultimately impacted profitability per client. Show less A qualified/licensed clinician, I provided support to multiple travel, local staffing, and Managed Services Provider (MSP) clients in partnership with the business divisions on clinical matters. ➣ Assigned, educated, supervised, counseled, terminated, and evaluated Vero’s RN healthcare professionals. ➣ Presented relevant subject matter to clients, coordinating with internal sales and operations teams through implementation and service delivery. ➣ Administered clinical processes in… Show more A qualified/licensed clinician, I provided support to multiple travel, local staffing, and Managed Services Provider (MSP) clients in partnership with the business divisions on clinical matters. ➣ Assigned, educated, supervised, counseled, terminated, and evaluated Vero’s RN healthcare professionals. ➣ Presented relevant subject matter to clients, coordinating with internal sales and operations teams through implementation and service delivery. ➣ Administered clinical processes in order to continuously influence the quality of candidates, deliver excellent client service, as well as managing risk and cost that ultimately impacted profitability per client. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • DIRECTOR OF QUALITY AND RISK MANAGEMENT
      • Nov 2015 - Aug 2017

      As Compliance Officer I led the hospital's program, implemented the Risk Management Program, identified opportunities to reduce risk exposure, and led the sentinel and critical event analysis. ➣ Implemented the Performance Improvement Program and set expectations, developed plans, managed processes to measure, assess, and improve the quality of the organization's management, clinical, and support activities. ➣ Provided the Governing Board with accurate information related to… Show more As Compliance Officer I led the hospital's program, implemented the Risk Management Program, identified opportunities to reduce risk exposure, and led the sentinel and critical event analysis. ➣ Implemented the Performance Improvement Program and set expectations, developed plans, managed processes to measure, assess, and improve the quality of the organization's management, clinical, and support activities. ➣ Provided the Governing Board with accurate information related to Risk Management, Regulatory Compliance, Performance Improvement, and Safety issues. Advised and assisted management on Risk Management, Regulatory Compliance, Performance Improvement, and Safety issues as well as managing all staff education as needs identified. ➣ Implemented corporate and facility policies/procedures in accordance with law and regulatory and accreditation requirements. Show less As Compliance Officer I led the hospital's program, implemented the Risk Management Program, identified opportunities to reduce risk exposure, and led the sentinel and critical event analysis. ➣ Implemented the Performance Improvement Program and set expectations, developed plans, managed processes to measure, assess, and improve the quality of the organization's management, clinical, and support activities. ➣ Provided the Governing Board with accurate information related to… Show more As Compliance Officer I led the hospital's program, implemented the Risk Management Program, identified opportunities to reduce risk exposure, and led the sentinel and critical event analysis. ➣ Implemented the Performance Improvement Program and set expectations, developed plans, managed processes to measure, assess, and improve the quality of the organization's management, clinical, and support activities. ➣ Provided the Governing Board with accurate information related to Risk Management, Regulatory Compliance, Performance Improvement, and Safety issues. Advised and assisted management on Risk Management, Regulatory Compliance, Performance Improvement, and Safety issues as well as managing all staff education as needs identified. ➣ Implemented corporate and facility policies/procedures in accordance with law and regulatory and accreditation requirements. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • PROGRAM DIRECTOR / NURSING MANAGER
      • Aug 2014 - Aug 2015

      Coordinated treatment activity between disciplines and team members, assumed authority, responsibility, and accountability for the delivery of nursing services in the facility. ➣ Communicated and interpreted policies and procedures to nurse staff, and monitored staff practices and implementation. ➣ Evaluated the work performance of all nursing personnel, assisted in the determination of wage increases, and implemented discipline according to operational policies. ➣ Applied… Show more Coordinated treatment activity between disciplines and team members, assumed authority, responsibility, and accountability for the delivery of nursing services in the facility. ➣ Communicated and interpreted policies and procedures to nurse staff, and monitored staff practices and implementation. ➣ Evaluated the work performance of all nursing personnel, assisted in the determination of wage increases, and implemented discipline according to operational policies. ➣ Applied knowledge of Key Clinical Quality Indicators, and proactively monitored and implemented systems to achieve and surpass company thresholds, Proactively develops positive employee relations, incentives, and recognition programs. Show less Coordinated treatment activity between disciplines and team members, assumed authority, responsibility, and accountability for the delivery of nursing services in the facility. ➣ Communicated and interpreted policies and procedures to nurse staff, and monitored staff practices and implementation. ➣ Evaluated the work performance of all nursing personnel, assisted in the determination of wage increases, and implemented discipline according to operational policies. ➣ Applied… Show more Coordinated treatment activity between disciplines and team members, assumed authority, responsibility, and accountability for the delivery of nursing services in the facility. ➣ Communicated and interpreted policies and procedures to nurse staff, and monitored staff practices and implementation. ➣ Evaluated the work performance of all nursing personnel, assisted in the determination of wage increases, and implemented discipline according to operational policies. ➣ Applied knowledge of Key Clinical Quality Indicators, and proactively monitored and implemented systems to achieve and surpass company thresholds, Proactively develops positive employee relations, incentives, and recognition programs. Show less

  • Kettering Health Network
    • Beavercreek - Xenia, OH
    • DIRECTOR - QUALITY AND MEDICAL INTEGRATION
      • 2012 - 2013

      Multi-facility Leader and Manager of daily operations for Case Managers, Social Workers, Clinical Documentation Specialists, Crisis Team, and Quality Department personnel at two network facilities. ➣ Accountable for Quality of Care, Quality initiatives, and reporting to CMS, ODH, OHA, Anthem and UHC Scorecards, and other regulatory agencies. Provided consultation, guidance, support, research, and analysis for multiple facilities. ➣ Monitored Quality Indicator reports, assured… Show more Multi-facility Leader and Manager of daily operations for Case Managers, Social Workers, Clinical Documentation Specialists, Crisis Team, and Quality Department personnel at two network facilities. ➣ Accountable for Quality of Care, Quality initiatives, and reporting to CMS, ODH, OHA, Anthem and UHC Scorecards, and other regulatory agencies. Provided consultation, guidance, support, research, and analysis for multiple facilities. ➣ Monitored Quality Indicator reports, assured Compliance with Quality safety standards, monitored staffing patterns, assessment, and plan of the care process. ➣ Oversaw Managed Care process, including Interqual usage to assure maximum reimbursement and Case Mix Index as reported. ➣ Participated on CDI and Denials steering committee, and acted as Leader of the ICD-10 Care Coordination Project. Show less Multi-facility Leader and Manager of daily operations for Case Managers, Social Workers, Clinical Documentation Specialists, Crisis Team, and Quality Department personnel at two network facilities. ➣ Accountable for Quality of Care, Quality initiatives, and reporting to CMS, ODH, OHA, Anthem and UHC Scorecards, and other regulatory agencies. Provided consultation, guidance, support, research, and analysis for multiple facilities. ➣ Monitored Quality Indicator reports, assured… Show more Multi-facility Leader and Manager of daily operations for Case Managers, Social Workers, Clinical Documentation Specialists, Crisis Team, and Quality Department personnel at two network facilities. ➣ Accountable for Quality of Care, Quality initiatives, and reporting to CMS, ODH, OHA, Anthem and UHC Scorecards, and other regulatory agencies. Provided consultation, guidance, support, research, and analysis for multiple facilities. ➣ Monitored Quality Indicator reports, assured Compliance with Quality safety standards, monitored staffing patterns, assessment, and plan of the care process. ➣ Oversaw Managed Care process, including Interqual usage to assure maximum reimbursement and Case Mix Index as reported. ➣ Participated on CDI and Denials steering committee, and acted as Leader of the ICD-10 Care Coordination Project. Show less

  • CommuniCare Health Services
    • Columbus, Ohio Area
    • CORPORATE DIRECTOR OF HOSPITAL OPERATIONS
      • Nov 2009 - Aug 2012

      Led Regional, Divisional and Corporate Staff, and acted as Interim Chief Operating Officer as needed. ➣ Ensured regulatory and best practice requirements are followed to ensure delivery of quality care, and provided consultation, guidance, support, research, and analysis for multiple care centers, LTACH, and IRF Facilities. ➣ Monitored Quality Indicator Reports, assured compliance with Quality safety standards, monitored staffing patterns assessment and plan of the care process… Show more Led Regional, Divisional and Corporate Staff, and acted as Interim Chief Operating Officer as needed. ➣ Ensured regulatory and best practice requirements are followed to ensure delivery of quality care, and provided consultation, guidance, support, research, and analysis for multiple care centers, LTACH, and IRF Facilities. ➣ Monitored Quality Indicator Reports, assured compliance with Quality safety standards, monitored staffing patterns assessment and plan of the care process. ➣ Oversight of Managed Care process including Interqual usage to assure maximum reimbursement and Case Mix Index as reported. ➣ Reviewed and analyzed census and trends reported weekly by assigned facilities, and made a recommendation as identified. ➣ Performed mock surveys annually and served as corporate support for facility surveys. ➣ Maintain up-to-date knowledge of Financial Aspects of nursing operations and provide accurate planning and implementation of nursing department budgets. Show less Led Regional, Divisional and Corporate Staff, and acted as Interim Chief Operating Officer as needed. ➣ Ensured regulatory and best practice requirements are followed to ensure delivery of quality care, and provided consultation, guidance, support, research, and analysis for multiple care centers, LTACH, and IRF Facilities. ➣ Monitored Quality Indicator Reports, assured compliance with Quality safety standards, monitored staffing patterns assessment and plan of the care process… Show more Led Regional, Divisional and Corporate Staff, and acted as Interim Chief Operating Officer as needed. ➣ Ensured regulatory and best practice requirements are followed to ensure delivery of quality care, and provided consultation, guidance, support, research, and analysis for multiple care centers, LTACH, and IRF Facilities. ➣ Monitored Quality Indicator Reports, assured compliance with Quality safety standards, monitored staffing patterns assessment and plan of the care process. ➣ Oversight of Managed Care process including Interqual usage to assure maximum reimbursement and Case Mix Index as reported. ➣ Reviewed and analyzed census and trends reported weekly by assigned facilities, and made a recommendation as identified. ➣ Performed mock surveys annually and served as corporate support for facility surveys. ➣ Maintain up-to-date knowledge of Financial Aspects of nursing operations and provide accurate planning and implementation of nursing department budgets. Show less

    • CLINICAL NURSE MANAGER - NICU / STAFF NURSE (Contingent)
      • 2002 - 2009

      ➣ Functioned as member of hospital start-up team for Dublin Methodist, using extensive neonatal knowledge and experience to provide exceptional patient care in a level III NICU. ➣ Ensured delivery of evidence-based practice by professional nursing personnel in the NICU / NSCU setting. Planned, organized, directed and evaluated care given in a cost-effective manner. ➣ Provides leadership and clinical management to 136 members of the health care team while promoting mission, vision, goals… Show more ➣ Functioned as member of hospital start-up team for Dublin Methodist, using extensive neonatal knowledge and experience to provide exceptional patient care in a level III NICU. ➣ Ensured delivery of evidence-based practice by professional nursing personnel in the NICU / NSCU setting. Planned, organized, directed and evaluated care given in a cost-effective manner. ➣ Provides leadership and clinical management to 136 members of the health care team while promoting mission, vision, goals and objections of the organization. Show less ➣ Functioned as member of hospital start-up team for Dublin Methodist, using extensive neonatal knowledge and experience to provide exceptional patient care in a level III NICU. ➣ Ensured delivery of evidence-based practice by professional nursing personnel in the NICU / NSCU setting. Planned, organized, directed and evaluated care given in a cost-effective manner. ➣ Provides leadership and clinical management to 136 members of the health care team while promoting mission, vision, goals… Show more ➣ Functioned as member of hospital start-up team for Dublin Methodist, using extensive neonatal knowledge and experience to provide exceptional patient care in a level III NICU. ➣ Ensured delivery of evidence-based practice by professional nursing personnel in the NICU / NSCU setting. Planned, organized, directed and evaluated care given in a cost-effective manner. ➣ Provides leadership and clinical management to 136 members of the health care team while promoting mission, vision, goals and objections of the organization. Show less

  • SCCI Hospital of Mansfield
    • Mansfield, Ohio Area
    • DIRECTOR OF PROFESSIONAL RELATIONS / CLINICAL NURSE LIAISON
      • Feb 2003 - 2006

      ➣ Coordinated and prioritized patient admission procedures, managed departmental budgets, developed strategic operational plans, directed employee functions, and analyzed market trends for numerous tracking variables to optimize fiscal growth. ➣ Restructured marketing and operational protocols that generated an unprecedented $2.4 million profit margin within the first year, and secured top-ranking status in facility profitability on a national scale. ➣ Created training programs with… Show more ➣ Coordinated and prioritized patient admission procedures, managed departmental budgets, developed strategic operational plans, directed employee functions, and analyzed market trends for numerous tracking variables to optimize fiscal growth. ➣ Restructured marketing and operational protocols that generated an unprecedented $2.4 million profit margin within the first year, and secured top-ranking status in facility profitability on a national scale. ➣ Created training programs with innovative and comprehensive training curricula for admissions and marketing departments. Show less ➣ Coordinated and prioritized patient admission procedures, managed departmental budgets, developed strategic operational plans, directed employee functions, and analyzed market trends for numerous tracking variables to optimize fiscal growth. ➣ Restructured marketing and operational protocols that generated an unprecedented $2.4 million profit margin within the first year, and secured top-ranking status in facility profitability on a national scale. ➣ Created training programs with… Show more ➣ Coordinated and prioritized patient admission procedures, managed departmental budgets, developed strategic operational plans, directed employee functions, and analyzed market trends for numerous tracking variables to optimize fiscal growth. ➣ Restructured marketing and operational protocols that generated an unprecedented $2.4 million profit margin within the first year, and secured top-ranking status in facility profitability on a national scale. ➣ Created training programs with innovative and comprehensive training curricula for admissions and marketing departments. Show less

  • Specialty Hospital of Lorain
    • Cleveland/Akron, Ohio Area
    • CLINICAL NURSE LIAISON
      • 2001 - 2002

      ➣ Instrumental team player in developing programs, marketing and sales strategies, generating referrals, and developing key accounts with short-term care hospitals. ➣ Developed innovative disease management programs and facilitated program specifications through in-service presentations for CEU credits through the Ohio Board of Nursing that significantly increased program participation. ➣ Served as effective patient care advocate and expedited patient benefits while negotiating… Show more ➣ Instrumental team player in developing programs, marketing and sales strategies, generating referrals, and developing key accounts with short-term care hospitals. ➣ Developed innovative disease management programs and facilitated program specifications through in-service presentations for CEU credits through the Ohio Board of Nursing that significantly increased program participation. ➣ Served as effective patient care advocate and expedited patient benefits while negotiating cost-effective service contracts that ensured continual corporate financial success. Show less ➣ Instrumental team player in developing programs, marketing and sales strategies, generating referrals, and developing key accounts with short-term care hospitals. ➣ Developed innovative disease management programs and facilitated program specifications through in-service presentations for CEU credits through the Ohio Board of Nursing that significantly increased program participation. ➣ Served as effective patient care advocate and expedited patient benefits while negotiating… Show more ➣ Instrumental team player in developing programs, marketing and sales strategies, generating referrals, and developing key accounts with short-term care hospitals. ➣ Developed innovative disease management programs and facilitated program specifications through in-service presentations for CEU credits through the Ohio Board of Nursing that significantly increased program participation. ➣ Served as effective patient care advocate and expedited patient benefits while negotiating cost-effective service contracts that ensured continual corporate financial success. Show less

Education

  • Chamberlain College of Nursing
    MSN (in progress), Nursing Administration
    2018 - 2022
  • Walden University
    MHA, Healthcare Administration
    2016 - 2018
  • Chamberlain College of Nursing
    BSN, Nursing
    2008 - 2008
  • University of Phoenix
    BSBM, Business Management
    2003 - 2005
  • Edison State Community College
    AAS, Nursing
    1993 - 1995

Community

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