Shaun Reed

Software Engineer at TileDB, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Canton, Ohio, United States, US
Languages
  • English Native or bilingual proficiency
Skills

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Bio

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Credentials

  • EPA Universal Certification
    -
    Jan, 2014
    - Nov, 2024
  • OSHA 10
    -
    Dec, 2013
    - Nov, 2024

Experience

  • TileDB
    • United States
    • Software Development
    • 1 - 100 Employee
    • Software Engineer
      • Jun 2022 - Present

  • IntegraTouch
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Systems Operations Analyst
      • Aug 2018 - Sep 2019

      Utilize internal monitoring systems and reports to escalate issues to related teams based on severity in support of a 24/7 remote operations center. Host incident and maintenance calls, reaching out to necessary team members to provide the required support. Run deployment jobs and perform related validation checks to verify the success of the deploy. Write platform outage status reports and host remediation calls, engaging needed team members and reporting platform status to communicate the issue at hand. Assist in the overnight troubleshooting of employee account issues using AD and RSA console. Show less

Education

  • Kent State University
    Bachelor of Science, Computer Science
    2016 - 2022
  • Portage Lakes Career Center
    HVAC
    2013 - 2014
  • Perry High School
    High School Diploma, General / Automotive
    2009 - 2013

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